Help! Cannot Open Vegas Pro 14 edit, Unmanaged Exception (0xc0000005)

azi wrote on 4/11/2018, 3:13 PM

Hi, i'v been using vegas toedit all my videos for a while now, never had any problems until n. A couple days ago i installed a new GPU (asus strix gtx 1080) Into my pc, and since then i have been getting the "Unmanaged Exception (0xc0000005)" error when i try to open vegas.

I have already completely uninstalled the program several times, did the ctrl+shift trick to delete the cache, and have even uninstalled/reinstalled my video drivers.. Customer service has done absolutely nothing either.

i'm using windows 10, and have updated all my drivers as well.

Vegas Pops up the "problem report" screen during the "initializing GPU-accelerated video processing" Part of the splash screen.

 

What else can i do? ANY help would be amazing <3


Here is the full problem report!

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 14.0 (Build 270) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_250db833a1cd577e\igdrclneo64.dll
   Fault Address:       0x00007FFCF0B20819
   Fault Offset:        0x0000000000030819

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
   Process Version:     Version 14.0 (Build 270) 64-bit
   Process Description: VEGAS Pro