I can not add media AVCHD files into Vegas 16, program crashes.

Igor-Sherman wrote on 4/6/2020, 10:27 PM

Just bought Vegas 16 platinum. All my Sony video files in m2ts AVCHD format. As soon as I try to add them into the timeline the program crashes.

Comments

EricLNZ wrote on 4/6/2020, 11:18 PM

Presumably you mean Vegas Movie Studio 16 Platinum not Vegas Pro.

M2ts file shouldn't be a problem. Post media info on your files. Instructions here - https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

vkmast wrote on 4/6/2020, 11:52 PM

Which build number of Vegas Movie Studio 16 Platinum (later than #142)? See Help > About > General.

Which Windows OS (earlier than 10)?

Igor-Sherman wrote on 4/7/2020, 1:25 PM

Thank you. Yes it is Vegas Movie Studio 16 Platinum and it runs ok MOV files and it should run m2ts with no problem, but it doesn't and I don't understand why. I am using Windows 7 and my build number #175.

This is the message I get before Vegas kicks me out:

Extra Information
   File:                C:\Users\Igor\AppData\Local\Movie Studio Platinum\16.0\dx_video_grovel_x64.log
   File:                C:\Users\Igor\AppData\Local\Movie Studio Platinum\16.0\svfx_video_grovel_x64.log
   File:                C:\Users\Igor\AppData\Local\Movie Studio Platinum\16.0\ocio_x64.log
   File:                C:\Users\Igor\AppData\Local\Movie Studio Platinum\16.0\dx_grovel_x64.log
   File:                C:\Users\Igor\AppData\Local\Movie Studio Platinum\16.0\gpu_video_x64.log
   File:                C:\Users\Igor\Documents\Movie Studio 16.0 Platinum Projects\Untitled1.vf

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 16.0 (Build 175)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\Windows\system32\KERNELBASE.dll
   Fault Address:       0x000007FEFD7AB87D
   Fault Offset:        0x000000000000B87D

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 16.0\MovieStudioPlatinum160.exe
   Process Version:     Version 16.0 (Build 175)
   Process Description: Movie Studio Platinum
   Process Image Date:  2019-12-11 (Wed Dec 11) 00:34:48

vkmast wrote on 4/7/2020, 1:40 PM

Movie Studio Platinum 16 build 175 and Windows 7 don't like each other. You need to go back to build 142.

https://www.vegascreativesoftware.info/us/forum/after-vms16-build-158-update-unable-to-import-mts-video-files--117930/?page=2#ca737905

https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/ section 6 Direct links.

Igor-Sherman wrote on 4/10/2020, 6:28 PM

Thank you vkmast, that was exactly the problem. Back to built 142 and it works perfectly well. Thanks again for your help.