I bought the product, was ready to install it and, in the window that pops up to download the contents, the download progress is at 0. I even tried leaving it overnight but the download keeps pausing completely alone and doesn't actually finish. Can anyone help me?
Would your OS be Windows 10 or an earlier one? If not Win10, try the download link mentioned in this comment.
It is Windows 10.
You may need to try another source to download. I tested using https://www.magix.com/us/support/my-service-center/product-downloads/ and got the VMS 16 P download manager rather quickly. Of course your area is most likely not the same.
(From the FAQ: The "download managers" are small (typically approx. 4MB). When run, they will fetch a much larger (e.g. 400-450MB), main installer for the current release, along with other bundled plugins and apps that are listed in section 5 below.)
You may need to try another source to download. I tested using https://www.magix.com/us/support/my-service-center/product-downloads/ and got the VMS 16 P download manager rather quickly. Of course your area is most likely not the same.
(From the FAQ: The "download managers" are small (typically approx. 4MB). When run, they will fetch a much larger (e.g. 400-450MB), main installer for the current release, along with other bundled plugins and apps that are listed in section 5 below.)
I did it and it is still doing the same thing, i truly do not know what is going on. If I'm doing something wrong or if the program is malfunctioning.
I might just ask for a refund. I'm not sure I can do anything about this. The system requirements are met, i don't know what else is wrong because i seem to be the only person that has Win10 and still has this issue. I don't know if there's a way to show you what i did, to see if something is incorrect.
@chris-s9251 anything here that you have not checked yet?