I would like to upgrade from Vegas pro 14 to Vegas 14 pro suite

dtr wrote on 10/4/2016, 10:42 AM

I hav't seen any promotion in the uk, i have been trying for over two weeks, can anybody help and with £price download, thanks

Could you also send me a download link

Comments

NickHope wrote on 10/4/2016, 10:56 AM

Upgrades are at https://support2.magix.com/customer/vegas/upgrade but I'm not sure whether VP14 Pro > Suite is available there yet.

dtr wrote on 10/4/2016, 11:11 AM

Thanks Nick, but it says my serial number is invalid, I've had enough now i've been trying for two weeks, why is it so difficult .....

Quitter wrote on 10/4/2016, 11:27 AM

The site don't accept Magix serials
did you start a support request ?: https://support2.magix.com/customer/en/vegas/form

dtr wrote on 10/4/2016, 11:47 AM

Thanks Quitter, I thought magix was asking for my vegas pro 14 serial, number which i got in September

dtr wrote on 10/4/2016, 11:52 AM

I did contact magix later todayand got a ticket number, what do i do next ?

dtr wrote on 10/4/2016, 11:55 AM

Magix should have a upgrade page to there loyal customers and new costumers who want to upgrade, why all this messing about, is it just me

Quitter wrote on 10/4/2016, 11:55 AM

Wait 😉

Quitter wrote on 10/4/2016, 11:57 AM

Magix should have so many, but they said they work on it

vkmast wrote on 10/4/2016, 12:40 PM

Indeed. We just need to be respectful and patient.

https://www.vegascreativesoftware.info/us/forum/how-do-i-search-the-forum--103150/#ca641140

https://www.vegascreativesoftware.info/us/forum/where-can-i-see-my-software--103769/?page=2#ca642095

Quitter wrote on 10/4/2016, 2:28 PM

my patience is slowly "out of memory" 😞

_litz wrote on 10/11/2016, 11:20 AM

I'm still waiting on a response to a ticket, too, over 7 days waiting.

_litz wrote on 10/11/2016, 3:04 PM

I actually just got a reponse :

The upgrade path we have available is for upgrading Vegas Pro (any pro version) to Vegas Pro Suite.  

You may upgrade your software to the current version and take advantage of discounted upgrade pricing here:  https://support2.magix.com/customer/de/vegas/upgrade

Upgrade pricing is also made available through email blasts which are sent out periodically for users who have purchased and activated software. Stay tuned for email promotions!

So, in other words, it doesn't matter if you already plunked down $199 or $249 to upgrade to Pro ... it's an additional $349 to move to Suite.

Not very happy. IMHO, someone who's already paid for a 14 upgrade should have a discounted path to a parallel 14 version.

At this point, I may as well sit out Suite on v14, and upgrade to Suite on v15.

PeterWright wrote on 10/11/2016, 8:25 PM

That can't be right _litz - surely if you've already upgraded to V14, you just need to pay the difference between what you paid and $349 to get the full suite! C'mon Magix, this should be simple.

_litz wrote on 10/13/2016, 10:35 AM

That's the answer I got from Magix. I pasted the response verbaitm.

Quitter wrote on 10/13/2016, 10:44 AM

...take advantage of discounted upgrade pricing here: https://support2.magix.com/customer/de/vegas/upgrade

This is only for upgrades from previous versions