Comments

jetdv wrote on 3/16/2022, 8:36 AM

Possibly a firewall blocking the connection?

Janusz-Konefal wrote on 3/17/2022, 3:05 AM

I have exactly the same case. Have you found the solution?

EricLNZ wrote on 3/17/2022, 5:17 AM

@Janusz-Konefal Have you tried temporarily turning off your firewall? If you are using Windows Defender that has been known to cause a problem.

Janusz-Konefal wrote on 3/17/2022, 9:09 AM

Yes, I did it several times, even turned off the firewall on my router, unfortunately the problem didn't go away

Tomasz-Socha wrote on 3/17/2022, 2:59 PM

It is not a firewall problem, it may be a Windows 11 compatibility problem...?

EricLNZ wrote on 3/17/2022, 6:09 PM

It is not a firewall problem, it may be a Windows 11 compatibility problem...?

Several users have reported installing and operating their Vegas software under Windows 11 without problems.

@Tomasz-Socha @Janusz-Konefal What part of the world are you?

Tomasz-Socha wrote on 3/17/2022, 6:43 PM

Several users have reported installing and operating their Vegas software under Windows 11 without problems.

@Tomasz-Socha @Janusz-Konefal What part of the world are you?

Poland, I think Janusz too ;)

Janusz-Konefal wrote on 3/18/2022, 6:05 AM

I found a solution to this problem myself.
Here's what I did: I disconnected my desktop from the internet (from router) and reconnected but this time on my phone using the GSM network.
Activating Vegas Pro and SaundForge went smoothly.
Now I would like to listen to some proven tips on how to configure Vegas Pro so that it does not crash so often (because that was the reason for reinstalling the program).

RogerS wrote on 3/18/2022, 7:23 AM

@Janusz-Konefal You should create a new thread with your problem. Include info about your system hardware and the media you usually use. https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

vkmast wrote on 3/18/2022, 7:35 AM

@Janusz-Konefal as advised by @RogerS please post your different issue in a new thread as it won't be noticed in an unrelated thread, which was actually started by another user. Click your avatar (upper right corner) and choose New:Post. Thank you.

walter-i. wrote on 3/18/2022, 3:44 PM

@Janusz-Konefal
You can also go through points 8, 15 or 16 in this Troubleshooting Guide, depending on the occasions when Vegas Pro crashes on you.

https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

Reyfox wrote on 3/19/2022, 5:15 AM

... side note on connecting to Magix in Poland. I am in Lublin, Poland and never had a problem. I just bought a Magix product where you have to activate and install online, and it went without any problems. My ISP is Orange and I have a fiber optic connection.