Is there anyway to get human support for this gd Movie Studio software

paul-l4968 wrote on 10/19/2020, 8:31 PM

Is there someone you can call? A chat line? Found an email address and have sent a note but boy is wasn't easy to find. My Movie Studio 16 and Movie Studio 17 Freeze and all the solutions in the community are failing. I've got projects and deadlines and am getting really pissed off at this link driven runaround bullshit.

Comments

Former user wrote on 10/19/2020, 8:37 PM

Did you try the Support link at the top of this page?

paul-l4968 wrote on 10/19/2020, 9:04 PM

Yup. After clicking around for too long managed to get an email address, but there no reason to make it hard to find.

vkmast wrote on 10/20/2020, 5:25 AM

There is a link to a simple user-created tutorial "for the visual among us" re contacting VEGAS Support in this pinned Post https://www.vegascreativesoftware.info/us/forum/ask-support-advice--120281/.

Note that Online Live Chat (mentioned here) is mainly for pre-sales questions and registration help.