Movie Studio 16.0 Platinum software updater does not work

savu-savulescu wrote on 8/28/2019, 5:08 PM

When I started Movie Studio Platinum a window popped up inviting me to download and install "an important update". When the downloading was complete, I was invited to update "now" or "later". I tried several times each option, but each time I ended up with a failure message saying that the update cannot be installed when the software is running. Why do you ask me to waste time with a software installer that doesn't work?


vkmast wrote on 8/28/2019, 5:43 PM

The software might have been running. Please read this comment for the workaround.

savu-savulescu wrote on 8/29/2019, 6:54 AM

Didn't work. There's clearly a bug and the Vegas people either do not want or do not know how to fix it.

vkmast wrote on 8/29/2019, 8:35 AM

Your problem is probably not that the updater isn't working properly but that VMS isn't shutting down completely

That's what I suggested above as well. "Didn't work"...