I've been on this same computer for a while. when downloaded DVD Architect 7 from 5 .It says I'm logged without permission or a different computer. as a result, DVDs won't play. how can this be and how do I fix it?
DVDA 5 would have to be over 10 years old and subsequent versions during Sony's ownership of the product were 5.2 and 6. The last and final version of DVDA was version 7 and was first released by MAGIX when MAGIX took ownership of the Sony Creative Software line of products. DVDA 7 is not an update to DVDA 5; rather, it was an upgrade which came as an inclusion when buying Vegas Pro 14 - 17 (but not the Edit version) - so DVDA 7 will have its own serial number (check My Products on your MAGIX MY Account for that serial number).
The question which arises is from where did you download DVDA 7? Did it come with a purchase of Vegas Pro 14 - 17 from MAGIX (so that purchase had to be before August last year when Vegas Pro 18 was released and DVDA 7 then became a discontinued product) or more recently from an authorised reseller like Humble Bumble, Amazon, etc.
DVDs won't play.
DVDA is not a DVD or BD player, it is a DVD/BD creator and burner.
It's unclear as yet as to whether or not you have a licence to use DVDA 7 by virtue of having purchased Vegas Pro 14 to 17 - that was the only way to get DVDA 7. If you do not have a licence to use DVDA 7, then you will need to continue with DVDA 5.2.
Again, where did you download DVDA 7 from? And also, when?
And I'm still confused as to what you mean by 'play DVDs' when DVDA is not a DVD player. Perhaps you could elaborate on this. Do you mean that when you load a recorded DVD into your computer's DVD drive, DVDA won't play it? Or that DVDs that you burn in DVDA 7 won't play in consumer DVD players like Sony, Panasonic, LG, etc?
Please describe in far, far more detail the process that you going through.