I've been on this same computer for a while. when downloaded DVD Architect 7 from 5 .It says I'm logged without permission or a different computer. as a result, DVDs won't play. how can this be and how do I fix it?
... when downloaded DVD Architect 7 from 5
DVDA 5 would have to be over 10 years old and subsequent versions during Sony's ownership of the product were 5.2 and 6. The last and final version of DVDA was version 7 and was first released by MAGIX when MAGIX took ownership of the Sony Creative Software line of products. DVDA 7 is not an update to DVDA 5; rather, it was an upgrade which came as an inclusion when buying Vegas Pro 14 - 17 (but not the Edit version) - so DVDA 7 will have its own serial number (check My Products on your MAGIX MY Account for that serial number).
The question which arises is from where did you download DVDA 7? Did it come with a purchase of Vegas Pro 14 - 17 from MAGIX (so that purchase had to be before August last year when Vegas Pro 18 was released and DVDA 7 then became a discontinued product) or more recently from an authorised reseller like Humble Bumble, Amazon, etc.
DVDs won't play.
DVDA is not a DVD or BD player, it is a DVD/BD creator and burner.
Thank you for your response. Does this mean that I have to reinstall 5.2 then add 7 back or not use 7? I wasted a lot of DVDs on this. what is the best fix? Thanks in advance.
It's unclear as yet as to whether or not you have a licence to use DVDA 7 by virtue of having purchased Vegas Pro 14 to 17 - that was the only way to get DVDA 7. If you do not have a licence to use DVDA 7, then you will need to continue with DVDA 5.2.
Again, where did you download DVDA 7 from? And also, when?
And I'm still confused as to what you mean by 'play DVDs' when DVDA is not a DVD player. Perhaps you could elaborate on this. Do you mean that when you load a recorded DVD into your computer's DVD drive, DVDA won't play it? Or that DVDs that you burn in DVDA 7 won't play in consumer DVD players like Sony, Panasonic, LG, etc?
Please describe in far, far more detail the process that you going through.
according to the records on this site, i downloaded and purchase on April 20, 2021. it won't play in my computer or any DVD player i put. IT was actually from my products on the service page.
why can't I get help with this? I paid for these programs.
why can't I get help with this? I paid for these programs.
Because readers of your posts are probably still confused as to what your problem actually is. So lets start at the beginning.
You have purchased DVDA 7 and have a serial number for it.
Question - has DVDA7 installed okay and you are able to use it?
yes sir, but it doesn't play back
Now when I reinstalled dvda 5, it says that its not installed. It tells me to go to the movie wizard and reopen it, except I can't find that anywhere.
I'm wondering how you "downloaded and purchase [VEGAS DVD Architect (7)] on April 20, 2021". As far as I know MAGIX did not sell the software that late (2021) any more.
Also can you show us a screenshot of the prompt to "go to the movie wizard"?
i can try
when i bought vegas 17, it was with it.
Did you really purchase VEGAS DVD Architect in 2021 from MAGIX? Does it show in your MAGIX Account > My products?
It shows that I registered it On April 2021. So It's prob. in March when I bought It. Yes I saw this in my products.
I've actually durned DVDs already, but when i had done a refresh on my laptop, I lost a lot of items including this. Now I can't get it back even though I went to my products to redownload.
I asked if you were able to purchase your DVD A from MAGIX in 2021.
Yes sir I Purchased it from MAGIX. in April 2021. I have the serial number in my product list.
What does it say in your MAGIX Account > My products, VEGAS DVD Architect (7.0), if you click "Show more details" (under your serial number)? Are there any activations with this serial number in use?
(And please remember that the Make Movie wizard is still in VMS Platinum)
It dosen't show any activations. It has unlimited use but no one in use.
Have you checked what happens if you click "Installation program" in VEGAS DVD Architect (7.0), Downloads?
Yes, It downloads It. when I go to make a DVD, It tells me that I'm on a different computer which I'm not
Have you opened/installed vegasdvdarchitect.exe that you downloaded?
you mean Architect 7?
My whole problem is that I can't find the move maker wizard to reopen.