Please Help! Frustrated with Vegas Pro 16 Import Media File

manny-g wrote on 7/10/2023, 1:55 PM

I'm running a fresh install of Vegas Pro 16 and when I go to Import a File to edit in my timeline it's not reading the audio type accurately. Reading a 5.1 Surround Sound Mpeg 2 file as a Stereo sound? I'm specifically trying to work with Surround Sound files and I can't figure this out! What's even more confusing is that it works perfectly fine on my other computer running Windows 7 SP1 on both PC's. Every 5.1 surround sound clip reads as a stereo file and I've tried just about everything....Ugh! I'm actually a computer Technician and have been working with Sony Vegas Pro Software for over 17 years now. Your responses will be greatly appreciated, Thanks

Last changed by manny-g

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

Comments

john_dennis wrote on 7/10/2023, 4:20 PM

@manny-g

Please post the Mediainfo report for your MPEG-2 source file.

Mediainfo can be installed from here:

https://mediaarea.net/en/MediaInfo

If you paste the contents of the Mediainfo report into a code block,

it should look something like this:

General
Complete name                            : G:\Hold for AC3 Audio Testing\NBC Nightly News With Lester Holt-2023-06-29-0.mpg
Format                                   : MPEG-PS
File size                                : 1.25 GiB
Duration                                 : 27 min 59 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 6 414 kb/s
Frame rate                               : 29.970 FPS

Video
ID                                       : 224 (0xE0)
Format                                   : MPEG Video
Format version                           : Version 2
Format profile                           : Main@High
Format settings                          : CustomMatrix / BVOP
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : Variable
Format settings, picture structure       : Frame
Duration                                 : 27 min 59 s
Bit rate mode                            : Variable
Bit rate                                 : 5 774 kb/s
Maximum bit rate                         : 15.7 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Active Format Description                : Full frame 16:9 image
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Interlaced
Scan order                               : Top Field First
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.093
Time code of first frame                 : 22:58:32;05
Time code source                         : Group of pictures header
GOP, Open/Closed                         : Open
Stream size                              : 1.13 GiB (90%)

Audio #1
ID                                       : 189 (0xBD)-128 (0x80)
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Commercial name                          : Dolby Digital
Muxing mode                              : DVD-Video
Duration                                 : 27 min 59 s
Bit rate mode                            : Constant
Bit rate                                 : 384 kb/s
Channel(s)                               : 6 channels
Channel layout                           : L R C LFE Ls Rs
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Compression mode                         : Lossy
Delay relative to video                  : -8 ms
Stream size                              : 76.9 MiB (6%)
Service kind                             : Complete Main

Audio #2
ID                                       : 189 (0xBD)-129 (0x81)
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Commercial name                          : Dolby Digital
Muxing mode                              : DVD-Video
Duration                                 : 27 min 59 s
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Compression mode                         : Lossy
Delay relative to video                  : -8 ms
Stream size                              : 25.6 MiB (2%)
Service kind                             : Complete Main

Text #1
ID                                       : 224 (0xE0)-CC1
Format                                   : EIA-608
Muxing mode                              : A/53 / DTVCC Transport
Muxing mode, more info                   : Muxed in Video #1
Duration                                 : 27 min 59 s
Duration of the visible content          : 27 min 59 s
Start time (commands)                    : 367 ms
Start time                               : 400 ms
End time                                 : 27 min 59 s
Bit rate mode                            : Constant
Stream size                              : 0.00 Byte (0%)
Type of the first event                  : RollUp

Text #2
ID                                       : 224 (0xE0)-CC3
Format                                   : EIA-608
Muxing mode                              : A/53 / DTVCC Transport
Muxing mode, more info                   : Muxed in Video #1
Duration                                 : 27 min 59 s
Bit rate mode                            : Constant
Stream size                              : 0.00 Byte (0%)

Text #3
ID                                       : 224 (0xE0)-1
Format                                   : EIA-708
Muxing mode                              : A/53 / DTVCC Transport
Muxing mode, more info                   : Muxed in Video #1
Duration                                 : 27 min 59 s
Bit rate mode                            : Constant
Stream size                              : 0.00 Byte (0%)

Text #4
ID                                       : 224 (0xE0)-2
Format                                   : EIA-708
Muxing mode                              : A/53 / DTVCC Transport
Muxing mode, more info                   : Muxed in Video #1
Duration                                 : 27 min 59 s
Bit rate mode                            : Constant
Stream size                              : 0.00 Byte (0%)

Text #5
ID                                       : 224 (0xE0)-3
Format                                   : EIA-708
Muxing mode                              : A/53 / DTVCC Transport
Muxing mode, more info                   : Muxed in Video #1
Duration                                 : 27 min 59 s
Bit rate mode                            : Constant
Stream size                              : 0.00 Byte (0%)

Text #6
ID                                       : 224 (0xE0)-5
Format                                   : EIA-708
Muxing mode                              : A/53 / DTVCC Transport
Muxing mode, more info                   : Muxed in Video #1
Duration                                 : 27 min 59 s
Bit rate mode                            : Constant
Stream size                              : 0.00 Byte (0%)

 

john_dennis wrote on 7/10/2023, 4:41 PM

Also, did you set your Vegas Pro Project Properties Audio tab to 5.1 Surround Sound

BEFORE

you added media to the timeline?

manny-g wrote on 7/10/2023, 5:50 PM

This is what the File is supposed to look like. Yes I have selected my Vegas Pro Project Properties Audio tab to 5.1 Surround Sound

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

manny-g wrote on 7/10/2023, 5:55 PM

As you can see the file is pretty basic and is definitely a 5.1 Surround sound file but why does it keep showing up as a stereo file?

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

EricLNZ wrote on 7/10/2023, 6:05 PM

@manny-g Please post full media info as per the instructions in john_dennis's post.

manny-g wrote on 7/10/2023, 6:10 PM

All the preferences and settings are the same as the installation on my other computer...

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

manny-g wrote on 7/10/2023, 6:35 PM

Vegas Pro has all the essential drivers and intricate details embedded right into the software of each version and I have never seen anything like this. There has never been a 3rd party software of any type that I know of that can cause an issue that only affects the audio reading of a particular file. With that being said this isn't an issue with the Movie file itself but a software issue within Vegas Pro. Yet this is a solid identical Sony Vegas program running on just two separate computers both with Windows 7 Ultimate SP1. Hardware shouldn't have anything to do with this issue without an error box popping up with details regarding this. Completely bizarre with absolutely no explanation. I've been in this field of electronics for 30 years and have never seen anything like this...

Last changed by manny-g on 7/31/2023, 12:06 PM, changed a total of 2 times.

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

manny-g wrote on 7/10/2023, 7:16 PM

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

manny-g wrote on 7/10/2023, 7:17 PM

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

RogerS wrote on 7/10/2023, 7:31 PM

Is this an issue with VEGAS not being able to activate the Dolby codec anymore?

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

EricLNZ wrote on 7/10/2023, 8:52 PM

Is this an issue with VEGAS not being able to activate the Dolby codec anymore?

It looks like that is the problem.

EricLNZ wrote on 7/10/2023, 8:54 PM

@manny-g Are both your installations using the same activation key?

vkmast wrote on 7/11/2023, 2:44 AM

A side note: you say you are using "Sony Vegas Pro 16". All VEGAS versions.14 and later come from MAGIX. Sony is not involved.

@manny-g

john_dennis wrote on 7/11/2023, 7:35 AM

@manny-g

I'll just give you the answer and let you figure out why.

Rewrap to .ts with VideoReDo or FFMPEG or .mts with Shutter Encoder.

manny-g wrote on 7/11/2023, 12:57 PM

john_dennis Good to meet you buddy how's life treating you? Thanks for taking the time in looking into my dilemma with this software program. Now am I trying to figure out why you are giving me the answer? Or am I trying to figure out if your solution works or not? I'm not familiar with (Shutter Encoder) and not sure why I would need it. I'd appreciate it if you could elaborate more on the specifics for this solution with a little more detailed specifications as to what I need to do and why. Thanks

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

manny-g wrote on 7/11/2023, 1:10 PM

vkmast thanks for the information I was misinformed thinking that Sony is still the creator of Vegas pro software. I'm glad you brought this to my attention.

Thanks

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

manny-g wrote on 7/29/2023, 12:54 PM

K-Lite Codec Pack and once again problem solved!

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

jetdv wrote on 7/29/2023, 4:11 PM

K-Lite Codec Pack and once again problem solved!

NEVER INSTALL A CODEC PACK! Just install the one specific codec you need!

Sony's last version was version 13 - about 10 years ago Magix purchased it...

manny-g wrote on 7/31/2023, 12:20 PM

@jetdv What's up with all the shouting and your

arrogant response? If the solution to my problem is solved and this helps someone else in the future then more power to them. Be a good person and being nice to someone can go along ways at times.

My Rig: Windows 7 Ultimate SP1 64bit 
SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD (MZ-77E4T0B/AM) , Black
ASUS P9X79 LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Corsair Vengeance Red 32GB (4x8GB) DDR3 1866 MHZ (PC3 15000) Desktop Memory 1.5V
Intel Core i7-3820 Quad-Core Processor 3.6 GHz 10 MB Cache LGA 2011 - BX80619I73820
XFX - AMD Radeon RX 580 GTS XXX Edition 8GB GDDR5 PCI Express 3.0 Graphics Card 
EVGA 850 Bq, 80+ Bronze 850W, Semi Modular, 5 Year Warranty, Includes Free Power On Self Tester, Power Supply 110-BQ-0850-V1
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express Expansion Card for Windows 11, 10, 8.x, 7, Vista, XP Desktop PCs, Built in Self-Powered Technology, No Need Additional Power Supply (FS-U4-Pro)
GFORCE 3 Pro 7200RPM 20TB External Hard Drive - Aluminum, Black, USB

jetdv wrote on 7/31/2023, 3:11 PM

@manny-g Because installing a codec pack is never the solution. Codec packs can hurt far more than they help. That's why I shouted it. You should never install a codec pack! If you need a new codec, install only the ONE codec you need installed - then it won't potentially mess up/overwrite the good codecs provided with VEGAS. Yes, it might have solved this specific problem but it could also cause far more problems than it solved. If the issue was a codec, it is much better to install the one codec needed.

mark-y wrote on 8/4/2023, 11:25 PM

Codec packs are harder to get rid of than a bedbug infestation. That should be reason enough not to install them.