Problems using Zoom video

EliteVideo03 wrote on 5/26/2022, 9:11 AM

I currently have Vegas Pro 19 (upgraded from 15 about 2 weeks ago.) When I import a Zoom recording (of any length) and put it in my timeline, the program runs very slow, lags and sometimes freezes for a few seconds every time I go to do something to the clip. Any other videos I import do not cause a problem. Has anyone else had this issue and if so, how do you fix it? I did find a YouTube video but it dealt with crashing/freezing in general.

Comments

j-v wrote on 5/26/2022, 9:45 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

EliteVideo03 wrote on 5/26/2022, 10:06 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

J-V....I did download mediainfo and followed the steps in the tutorial video on that link you sent. However, when I right click on the video file, it does not give me an option of choosing MediaInfo. Not sure how I can give you the info you need.

Also, be advised that all imported videos worked when I was using Vegas Pro 15...regardless of source, size or format. Be advised that I have Windows 11 and have had this version when I was using Vegas Pro 15.

 

vkmast wrote on 5/26/2022, 10:38 AM

In the Project Media window, right-click on your file and "Explore Containing Folder". Right-click there on the relevant file, Open in app > MediaInfo? If you cannot find it, use the info in the link given (Open your file with [MediaInfo], and switch it to text view ("View" > "Text").)

j-v wrote on 5/26/2022, 10:45 AM

However, when I right click on the video file, it does not give me an option of choosing MediaInfo. Not sure how I can give you the info you need.

At W11 I have to go to the bottom of the screen after that right click.
At the bottom is a message to get more options, look


 

Last changed by j-v on 5/26/2022, 10:47 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

EliteVideo03 wrote on 5/26/2022, 10:47 AM

In the Project Media window, right-click on your file and "Explore Containing Folder". Right-click there on the relevant file, Open in app > MediaInfo? If you cannot find it, use the info in the link given (Open your file with [MediaInfo], and switch it to text view ("View" > "Text").)

THAT WORKED...here is the info on the file itself.

 

General
Complete name                            : D:\CLIENT VIDEOS\LO OF JAMES H ROHLFING\#220523PD\ZOOM RECORDING - UNEDITED.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 277 MiB
Duration                                 : 17 min 40 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 2 192 kb/s
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5
Format settings                          : CABAC / 11 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 11 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 17 min 40 s
Bit rate                                 : 2 064 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 040 pixels
Display aspect ratio                     : 1.85:1
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.041
Stream size                              : 261 MiB (94%)
Title                                    : H.264/AVC video
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 17 min 40 s
Bit rate mode                            : Variable
Bit rate                                 : 126 kb/s
Maximum bit rate                         : 156 kb/s
Channel(s)                               : 1 channel
Channel layout                           : C
Sampling rate                            : 32.0 kHz
Frame rate                               : 31.250 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 16.0 MiB (6%)
Title                                    : AAC audio
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
 

EliteVideo03 wrote on 5/26/2022, 10:48 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

I GOT THE MEDIA INFO...but not sure how to get the build of Vegas

General
Complete name                            : D:\CLIENT VIDEOS\LO OF JAMES H ROHLFING\#220523PD\ZOOM RECORDING - UNEDITED.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 277 MiB
Duration                                 : 17 min 40 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 2 192 kb/s
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5
Format settings                          : CABAC / 11 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 11 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 17 min 40 s
Bit rate                                 : 2 064 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 040 pixels
Display aspect ratio                     : 1.85:1
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.041
Stream size                              : 261 MiB (94%)
Title                                    : H.264/AVC video
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 17 min 40 s
Bit rate mode                            : Variable
Bit rate                                 : 126 kb/s
Maximum bit rate                         : 156 kb/s
Channel(s)                               : 1 channel
Channel layout                           : C
Sampling rate                            : 32.0 kHz
Frame rate                               : 31.250 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 16.0 MiB (6%)
Title                                    : AAC audio
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
 

 

vkmast wrote on 5/26/2022, 11:11 AM

VEGAS Pro build: see help menu > About... >General

EliteVideo03 wrote on 5/26/2022, 11:32 AM

VEGAS Pro build: see help menu > About... >General

Thanks! It is build 550

EliteVideo03 wrote on 5/26/2022, 11:32 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/V

Vegas Pro Build is 550

j-v wrote on 5/26/2022, 12:21 PM

@EliteVideo03,
To me it looks that file may not be too heavy at VPro 19 b 550, but to judge that we need the specs of the hardware on which Vegas Pro 19 is used.
It was the first point I asked about in my first answer.

But for faster playing back you can always use a videoproxy of such a file by rightclicking on it in Project Media

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

RogerS wrote on 5/26/2022, 3:16 PM

In Zoom, go into recording settings and check optimize for editing. Problem is likely long GOPs and MediaInfo doesn't show that.

Last changed by RogerS on 5/26/2022, 3:16 PM, changed a total of 1 times.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit https://pcpartpicker.com/b/rZ9NnQ

ASUS Zenbook Pro 14 Intel i9-13900H with Intel graphics iGPU with latest ASUS driver, NVIDIA 4060 (8GB) with latest studio driver, 48GB system ram, Windows 11 Home, 1TB Samsung SSD.

VEGAS Pro 21.208
VEGAS Pro 22.250

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Former user wrote on 5/26/2022, 7:08 PM

Format settings                          : CABAC / 11 Ref Frames

That's the unusual bit as far as what media info displays. It should still play back though. A more typical REF FRAMES number is around 4.

If that is a default setting it is most likely used to get high quality but very small files which would be ideal for an hour of zoom with very little activity. Vegas has more problems then other NLE's at playing back certain AVC and HEVC, and due to the compression of this file Vegas will perform poorly.

You could try Legacy AVC decoder, see if that helps

Former user wrote on 5/27/2022, 4:02 AM

I had a look at a 720P version. it consists of 2 frames, I and P, and edits like knife through butter, if 1080P version is the same it should also edit easy?

720P version does throw up the warning about inefficient editing

set wrote on 5/27/2022, 9:02 AM

In Zoom, go into recording settings and check optimize for editing. Problem is likely long GOPs and MediaInfo doesn't show that.

For easy, rerender again the source Zoom record media to mainconcept MP4 before editing.

Last changed by set on 5/27/2022, 9:03 AM, changed a total of 1 times.

Setiawan Kartawidjaja
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Personal FB | Personal IG | Personal YT Channel
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System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

fr0sty wrote on 5/27/2022, 1:45 PM

You could try Legacy AVC decoder, see if that helps

Always include this caveat... Using the Legacy AVC decoder breaks 10 bit+ compatibility. Some formats may no longer decode properly using this decoder.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

Former user wrote on 5/27/2022, 6:30 PM

@fr0sty The makers of VP19 will transparently force SO4 default AVC when it's required such as with 10bit. Ingenious!