Problems using Zoom video

EliteVideo03 wrote on 5/26/2022, 9:11 AM

I currently have Vegas Pro 19 (upgraded from 15 about 2 weeks ago.) When I import a Zoom recording (of any length) and put it in my timeline, the program runs very slow, lags and sometimes freezes for a few seconds every time I go to do something to the clip. Any other videos I import do not cause a problem. Has anyone else had this issue and if so, how do you fix it? I did find a YouTube video but it dealt with crashing/freezing in general.

Comments

j-v wrote on 5/26/2022, 9:45 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

EliteVideo03 wrote on 5/26/2022, 10:06 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

J-V....I did download mediainfo and followed the steps in the tutorial video on that link you sent. However, when I right click on the video file, it does not give me an option of choosing MediaInfo. Not sure how I can give you the info you need.

Also, be advised that all imported videos worked when I was using Vegas Pro 15...regardless of source, size or format. Be advised that I have Windows 11 and have had this version when I was using Vegas Pro 15.

 

vkmast wrote on 5/26/2022, 10:38 AM

In the Project Media window, right-click on your file and "Explore Containing Folder". Right-click there on the relevant file, Open in app > MediaInfo? If you cannot find it, use the info in the link given (Open your file with [MediaInfo], and switch it to text view ("View" > "Text").)

j-v wrote on 5/26/2022, 10:45 AM

However, when I right click on the video file, it does not give me an option of choosing MediaInfo. Not sure how I can give you the info you need.

At W11 I have to go to the bottom of the screen after that right click.
At the bottom is a message to get more options, look


 

Last changed by j-v on 5/26/2022, 10:47 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

EliteVideo03 wrote on 5/26/2022, 10:47 AM

In the Project Media window, right-click on your file and "Explore Containing Folder". Right-click there on the relevant file, Open in app > MediaInfo? If you cannot find it, use the info in the link given (Open your file with [MediaInfo], and switch it to text view ("View" > "Text").)

THAT WORKED...here is the info on the file itself.

 

General
Complete name                            : D:\CLIENT VIDEOS\LO OF JAMES H ROHLFING\#220523PD\ZOOM RECORDING - UNEDITED.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 277 MiB
Duration                                 : 17 min 40 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 2 192 kb/s
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5
Format settings                          : CABAC / 11 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 11 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 17 min 40 s
Bit rate                                 : 2 064 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 040 pixels
Display aspect ratio                     : 1.85:1
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.041
Stream size                              : 261 MiB (94%)
Title                                    : H.264/AVC video
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 17 min 40 s
Bit rate mode                            : Variable
Bit rate                                 : 126 kb/s
Maximum bit rate                         : 156 kb/s
Channel(s)                               : 1 channel
Channel layout                           : C
Sampling rate                            : 32.0 kHz
Frame rate                               : 31.250 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 16.0 MiB (6%)
Title                                    : AAC audio
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
 

EliteVideo03 wrote on 5/26/2022, 10:48 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

I GOT THE MEDIA INFO...but not sure how to get the build of Vegas

General
Complete name                            : D:\CLIENT VIDEOS\LO OF JAMES H ROHLFING\#220523PD\ZOOM RECORDING - UNEDITED.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 277 MiB
Duration                                 : 17 min 40 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 2 192 kb/s
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5
Format settings                          : CABAC / 11 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 11 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 17 min 40 s
Bit rate                                 : 2 064 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 040 pixels
Display aspect ratio                     : 1.85:1
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.041
Stream size                              : 261 MiB (94%)
Title                                    : H.264/AVC video
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 17 min 40 s
Bit rate mode                            : Variable
Bit rate                                 : 126 kb/s
Maximum bit rate                         : 156 kb/s
Channel(s)                               : 1 channel
Channel layout                           : C
Sampling rate                            : 32.0 kHz
Frame rate                               : 31.250 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 16.0 MiB (6%)
Title                                    : AAC audio
Encoded date                             : UTC 2022-05-23 18:37:48
Tagged date                              : UTC 2022-05-23 18:37:48
 

 

vkmast wrote on 5/26/2022, 11:11 AM

VEGAS Pro build: see help menu > About... >General

EliteVideo03 wrote on 5/26/2022, 11:32 AM

VEGAS Pro build: see help menu > About... >General

Thanks! It is build 550

EliteVideo03 wrote on 5/26/2022, 11:32 AM

Maybe this are heavy files to edit, but to help you with this we need more info .
- Used hardware
- Used build of VegasPro 19
- MediaInfo of that problem file following this tut: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/V

Vegas Pro Build is 550

j-v wrote on 5/26/2022, 12:21 PM

@EliteVideo03,
To me it looks that file may not be too heavy at VPro 19 b 550, but to judge that we need the specs of the hardware on which Vegas Pro 19 is used.
It was the first point I asked about in my first answer.

But for faster playing back you can always use a videoproxy of such a file by rightclicking on it in Project Media

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19 and VMS PL 17 are installed, all latest builds, Nvidia GPU driver version 512.96 Studiodriver and Intel GPU
driver 30.0.101.1994
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEML DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

RogerS wrote on 5/26/2022, 3:16 PM

In Zoom, go into recording settings and check optimize for editing. Problem is likely long GOPs and MediaInfo doesn't show that.

Last changed by RogerS on 5/26/2022, 3:16 PM, changed a total of 1 times.

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700 with Intel 630 iGPU (driver 27.20.100.9664), dual internal SSD (256GB; 1TB), Windows 10 64 bit

Vegas 19.636

todd-b wrote on 5/26/2022, 7:08 PM

Format settings                          : CABAC / 11 Ref Frames

That's the unusual bit as far as what media info displays. It should still play back though. A more typical REF FRAMES number is around 4.

If that is a default setting it is most likely used to get high quality but very small files which would be ideal for an hour of zoom with very little activity. Vegas has more problems then other NLE's at playing back certain AVC and HEVC, and due to the compression of this file Vegas will perform poorly.

You could try Legacy AVC decoder, see if that helps

todd-b wrote on 5/27/2022, 4:02 AM

I had a look at a 720P version. it consists of 2 frames, I and P, and edits like knife through butter, if 1080P version is the same it should also edit easy?

720P version does throw up the warning about inefficient editing

set wrote on 5/27/2022, 9:02 AM

In Zoom, go into recording settings and check optimize for editing. Problem is likely long GOPs and MediaInfo doesn't show that.

For easy, rerender again the source Zoom record media to mainconcept MP4 before editing.

Last changed by set on 5/27/2022, 9:03 AM, changed a total of 1 times.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 30.0.101.1191)
Video Card2: AMD Radeon RX470 4GB VRAM (Driver Version
21.30.23.04 / 21.Q4.Dec3 / 30.0.14011,2006)
RAM: 32.0 GB
OS: Windows 10 Pro Version 21H2 OS Build 19044.1586
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 30.0.101.1191)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 472.84)
RAM: 16GB
OS: Win10 Home 64-bit Version 20H2 OS Build 19042.1415
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

fr0sty wrote on 5/27/2022, 1:45 PM

You could try Legacy AVC decoder, see if that helps

Always include this caveat... Using the Legacy AVC decoder breaks 10 bit+ compatibility. Some formats may no longer decode properly using this decoder.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Radeon VII + Radeon Pro VII

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

todd-b wrote on 5/27/2022, 6:30 PM

@fr0sty The makers of VP19 will transparently force SO4 default AVC when it's required such as with 10bit. Ingenious!