Comments

Dexcon wrote on 12/3/2021, 4:42 AM

The message that you get about the program already being registered likely has an error code included in the message. The most common error codes re this are:

Error code 14 - see https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-code-14--12/ re solving this error code.

Error code 24 - see https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ re solving this error code.

If the error code is neither of these, please advise the error code number.

Please note that this a peer-to-peer user forum and not MAGIX technical support. If you want to contact MAGIX Support about your issue, you will need to follow the Support link in the header of the forum webpage though to get to lodging a support ticket is a very convoluted process.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

vkmast wrote on 12/3/2021, 6:05 AM

FYI, for the simple text version on how to contact VEGAS Support, please see this advice.

ode_seno wrote on 12/3/2021, 8:06 AM

i figured out.. i only can register only if i didnt change the language.. so i change language after i registered.. so confusing..

 

but thx guys for your support there.