The new MOVIE STUDIO 18 is not the same!

True-H wrote on 8/7/2021, 4:44 PM

Few hours ago I purchased MOVIE STUDIO 18, installed it and I was SHOCKED to discover it is totally a different product, not an upgrade to older Vegas MOVIE STUDIO 17!

Magix is misleading people by using the name MOVIE STUDIO and even placing it under the VEGAS framily for a product that is TOTALLY different and that is unethical! Also this new software is very stupid and very hard to use, unlike Vegas MOVIE STUDIO 17.

I don't like it at all and I want full refund. How to contact MAGIX support to ask for refund? I looked everywhere in MAGIX website and could not find a way to contact them! They are making is super easy to buy the software BUT super hard to contact them for a refund!

Comments

vkmast wrote on 8/7/2021, 5:16 PM

Thank you for your post. Movie Studio 18 is not a VEGAS product and support for it is not available on this site. However, support for Movie Studio 18 is available from the MAGIX user forum https://www.magix.info/us/video-forum/movie-edit-pro/

https://www.vegascreativesoftware.info/us/forum/read-first-movie-studio-18-vs-vegas-movie-studio--130402/

https://www.vegascreativesoftware.info/us/forum/information-movie-studio-18--130442/

https://www.magix.info/us/forum/movie-studio-and-vegas--1278720/

Regarding refunds, please see this comment: https://www.vegascreativesoftware.info/us/forum/bought-ms18-since-it-said-it-was-an-upgrade-to-vegas-ms-17-refund--130455/#ca811622