Dexcon wrote on 8/23/2021, 7:29 AM

Lots of previous posts about this (a search of the forum would have found them) such as

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16 Edit, Vegas Pro 17 Edit, Vegas Pro 18, Vegas Pro 19 Edit, Vegas Pro 20 Edit, HitFilm Pro 2021.3, BCC 2023, Mocha Pro 2022.5.1, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 9, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"


RogerS wrote on 8/23/2021, 7:29 AM

Yes, there are many report of the same thing if you scroll down. People are getting them emailed but it's taking time.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (driver, dual internal SSD (256GB; 1TB), Windows 10 64 bit

Vegas 19.648
Vegas 20.236

VEGAS 4K "sample project" benchmark:
VEGAS Pro 20 "Ad" benchmark:

vkmast wrote on 8/23/2021, 7:30 AM

They're being sent in batches. If you do not receive your email containing the serial numbers during this week, contact Watch your spam folder as well.

vkmast wrote on 8/23/2021, 7:34 AM

It seems many (newer) members read only "Latest posts" headlines. The full list of of threads is available from here

LongJohn wrote on 8/23/2021, 7:50 AM

My apologies for asking question already in forums; thanks for replies guys - appreciated. Looking for help I found just two options "Ask the community" and "Ask support". I did not see/still do not see any way to enter a support query to search the forum. Having gone back and looked I am still not seeing it, so may be being dim!

vkmast wrote on 8/23/2021, 7:58 AM

The "Search" box at

Some tips at