Vegas 365 licensing sucks!

vkmast wrote on 10/16/2019, 12:32 PM

@David-Williamson I do not have Vegas 365, but I asked about this recently and got the following answer from MAGIX Pro Support: "Vegas Pro 365 can be deactivated in the same ways that the standard license can, either from your account or from in the software itself."

And this is an earlier answer from MAGIX Sales Dept.: "It is possible to log in and manage your currently activated machines via the MAGIX account. You have the option here to deactivate a machine, should you wish to install and activate on a new computer. This is possible once per month.
An other option is to deactive the devices directly through the program after a new installation and that is unlimited possible."

David-Williamson wrote on 10/16/2019, 12:49 PM

So if I understand you correctly, I can manually deactivate the software on the machine itself and that is unlimited? If that is true, then at least I can do that as needed instead of the "once per month" thing, which is highly inconvenient.

vkmast wrote on 10/16/2019, 12:54 PM

Our understanding is that "From the VEGAS Pro Help menu choose Deactivate the Software on this PC. This option can be used as often as you wish. An internet connection is required."

You could try and confirm that with Online Live Chat which is on right now. See https://www.vegascreativesoftware.com/us/support/

zdogg wrote on 10/16/2019, 1:51 PM

This is simply not consistent with the way Vegas has been available on two machines, always, in the past, and one should be able to work on two machines, as projects are not available to work on while one is rendering and some other tasks. I find this an egregious policy, especially as a long time customer.

David-Williamson wrote on 10/16/2019, 5:12 PM

I see no "live chat" at that link...I looked through various pages, can't find it

vkmast wrote on 10/16/2019, 5:24 PM

@David-Williamson see here 2nd paragraph and under "Sales Info" here. You seem to have missed it for today. Sorry about that, it was on when I posted.

Btw, this is from Support form suggested answers:

Sirio wrote on 1/27/2020, 11:34 AM

Since the beginning Vegas was allowed to be installed on 2 devices, logically: 1 Desktop and 1 laptop.
It's a shame.

john-brown wrote on 1/27/2020, 3:33 PM

@Sirio @zdogg

I recall reading about this only affecting Vegas 365, which is a subscription, not the regular purchased (licensed) programs. The regular programs can be activated on 2 devices at a time.

vkmast wrote on 1/27/2020, 5:27 PM

@john-brown yes, for the perpetual versions see the FAQ section 9. Note the two options to deactivate. ("As for the Steam editions of our software, since they don't activate through our system but through Steam we would suggest asking Steam support.")

"The software VEGAS 365 can be installed only on one computer" and "can be deactivated in the same ways that the standard license can, either from your account or from in the software itself." (Quotes from the MAGIX Sales Dept. replies to my enquiries June/July 2019)

john-brown wrote on 1/27/2020, 6:16 PM

@vkmast

The note about VEGAS 365 being installed on only one computer was what I remembered and was looking for. Have you seen this anywhere in the marketing information (Magix.com site) prior to subscribing?

I think that this should now be clear:

Perpetual versions can be activated on 2 computers simultaneously. For more, deactivate one and activate another.
VEGAS 365 can be activated on 1 computer at a time. For a different computer, deactivate the existing one and activate the other.

vkmast wrote on 1/27/2020, 6:26 PM

@john-brown I don't recall seeing that info on vegascreativesoftware.com. In addition to your summary, I'd again urge the users to note the difference between the deactivating options as to how often you can use them.

Sirio wrote on 1/28/2020, 1:43 AM

Sorry, it happen a mistake. My second Vegas Pro was installed on a win7, then I upgraded my OS to Win10 and Magix consider this as another computer, then I deactivate the win7 and re-activate it on the same PC with win10 and now it works.

Stratman wrote on 1/28/2020, 2:56 PM

seeking clarification.... I thought you were allowed to have Vegas Pro (not 365) on your laptop and desktop at the same time without activating/ deactivating each time you go from one device to the other.. Can someone please confirm this is still the case?

vkmast wrote on 1/28/2020, 3:15 PM

As in the linked FAQ, "You can use VEGAS Pro (14.0 and later) simultaneously on 2 devices." Also mentioned by @john-brown "Perpetual versions can be activated on 2 computers simultaneously."

Stratman wrote on 1/28/2020, 6:30 PM

Ok, thanks vkmast :)

rraud wrote on 1/29/2020, 9:23 AM

Which is the "Perpetual Version"? I am not familiar with that terminology for software.

vkmast wrote on 1/29/2020, 9:57 AM

Which is the "Perpetual Version"? I am not familiar with that terminology for software.

"It doesn't require a [monthly] subscription, meaning that once you go through the one-time purchase, you own the copy forever."

See use of the term e.g. here https://www.vegascreativesoftware.com/us/vegas-pro-365/ FAQ and here.

@rraud

rraud wrote on 1/29/2020, 11:29 AM

Thanks vkmast