VEGAS Pro 14 - There is no license to use on this software.

BenjamenD wrote on 10/24/2020, 1:35 AM

Recently upgraded PC hardware and re-activated windows with new license key. Ever since then VEGAS Pro 14 has been having consistent issues. They occur at times when I am opening files or saving them (projects, media, etc).

Example: I open saved project, I Files > Save 3 times in a row and get "An error occurred while saving one or more files. There is no license to use this software."

Same thing will happen when opening files or loading media but it will tell me that it can't open the files for the same reason.

I have uninstalled, wiped all traces from registry manually and from AppData and ProgramData then completely re-installed the software. I have deactivated the license both through the program and the website and it always reactivates fine. After reactivation; exact same events occur.

Comments

vkmast wrote on 10/24/2020, 4:30 AM

Have you tried resetting (not the same as un-/reinstalling) ? Be sure to follow the instructions closely.

BenjamenD wrote on 10/24/2020, 11:48 PM

I have just completed resetting following the method of the post you have linked and still returning the same issues.

set wrote on 10/25/2020, 12:37 AM

Contact support

https://www.vegascreativesoftware.info/us/support/article/how-do-i-contact-technical-support--1513/

vkmast wrote on 10/25/2020, 2:33 AM

Please note that the link @set gave mentions magix.info which is for MAGIX line of products. You need to regard it only as general advice on how to proceed when making a support request. Click "support" for VEGAS Support.

A link to a user-created tutorial video for VEGAS Support is here https://www.vegascreativesoftware.info/us/forum/ask-support-advice--120281/