The "Order summary" does show two alternative "payment cycles" so the advice from RogerS seems correct (even though Purchasing details say that "The charge for the minimum term is payable as a single sum upon conclusion of the contract").

FYI the following as there are sometimes questions here about the cancellation of the subscription:

From "Purchasing details" in the Online Shop at https://www.vegascreativesoftware.com/us/vegas-pro/?_oB=vegas-pro-365

(For the prices in your area, check your territory's version of the URL, including "us", "de", "gb", "ca", "int" etc.)

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EDIT March 17, 2022: PLEASE NOTE! "Purchasing details" does not include this any more: "If you cancel your order within 14 days, you will receive a complete refund."

Check the current Purchasing details in the Online Shop at the website!

Read also https://www.vegascreativesoftware.com/us/terms-and-conditions/ section II. Special provisions
for software subscriptions

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12 months / annual payment

"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. If you cancel your order within 14 days, you will receive a complete refund. The contractual period of VEGAS Pro 365 will be automatically extended by 12 months at a time until you cancel the agreement. You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 month before the end of the contract period. To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"

12 months / monthly payment

"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. If you cancel your order within 14 days, you will receive a complete refund. The contractual period of VEGAS Pro 365 will be automatically extended by 12 months at a time until you cancel the agreement. You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 month before the end of the contract period. To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"

1 month

"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. If you cancel your order within 14 days, you will receive a complete refund. The contractual period of VEGAS Pro 365 will be automatically extended by one month at a time until you cancel the agreement You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 day before the end of the contract period. To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"

I already sent them an email 1 day before the renewal of the contract, as per the terms and conditions about cancellation of 1 month payments. No one responded to me, and I got charged the following day. Their cancellation policy is so stupid. I advise you to not buy this product unless you're looking to conduct business with Magix long term.

I already sent them an email 1 day before the renewal of the contract, as per the terms and conditions about cancellation of 1 month payments. No one responded to me, and I got charged the following day. Their cancellation policy is so stupid. I advise you to not buy this product unless you're looking to conduct business with Magix long term.

Contact them again and reference the message you sent and when you sent it. Companies are capable of filing refunds. Otherwise dispute with your credit card company.

@MarvinElbert-Loraya please do not double post and continue in your own thread. Thank you.

@vkmast - Do you get locked -out of VP if you don’t continue paying monthly subscriptions AFTER the 12 months?

@Grazie I have no personal experience about this, but I guess this comment is still valid.

I already sent them an email 1 day before the renewal of the contract, as per the terms and conditions about cancellation of 1 month payments. No one responded to me, and I got charged the following day. Their cancellation policy is so stupid. I advise you to not buy this product unless you're looking to conduct business with Magix long term.

I totally agree with you. I am also trying to cancel my contract but no one responds to my email.

I already sent them an email 1 day before the renewal of the contract, as per the terms and conditions about cancellation of 1 month payments. No one responded to me, and I got charged the following day. Their cancellation policy is so stupid. I advise you to not buy this product unless you're looking to conduct business with Magix long term.

and I also send to my lawyer all these information, and their contract policy

@ali-ozer no need to panic. I'm sure MAGIX will sort this out for you.

I hope. Thanks

https://www.vegascreativesoftware.info/us/forum/vegas-pro-365--124877/#ca777081

To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"

How can I find my costumer number?

Use your order number from the order confirmation email if you do not find a customer number. (I did mention that here in my reply to you.) And please keep your specific issue in one thread only.

@FarisM12

The "Order summary" does show two alternative "payment cycles" so the advice from RogerS seems correct (even though Purchasing details say that "The charge for the minimum term is payable as a single sum upon conclusion of the contract").

FYI the following as there are sometimes questions here about the cancellation of the subscription:

From "Purchasing details" in the Online Shop at https://www.vegascreativesoftware.com/us/vegas-pro/?_oB=vegas-pro-365

(For the prices in your area, check your territory's version of the URL, including "us", "de", "gb", "ca", "int" etc.)

12 months / annual payment

"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. If you cancel your order within 14 days, you will receive a complete refund. The contractual period of VEGAS Pro 365 will be automatically extended by 12 months at a time until you cancel the agreement. You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 month before the end of the contract period. To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"

12 months / monthly payment

"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. If you cancel your order within 14 days, you will receive a complete refund. The contractual period of VEGAS Pro 365 will be automatically extended by 12 months at a time until you cancel the agreement. You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 month before the end of the contract period. To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"

1 month

"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. If you cancel your order within 14 days, you will receive a complete refund. The contractual period of VEGAS Pro 365 will be automatically extended by one month at a time until you cancel the agreement You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 day before the end of the contract period. To cancel the contract, please send an email stating your customer number to: infoservice@magix.net"

i can't find any of the sections you mentioned, the links you give are redirecting me to nowhere, this is very frustrating man, i need to cancel and get a refund