I opened Vegas Pro 18 today and it is asking me to register the software, but when i input the product key sent directly to me by MAGIX it fails to register. Their customer support is shite. How do I get a working product key?
I had the same issue and tried and tried again. Finally it took. I even had a screen to try again later. They may be swamped. Who knows?
But it was NOT an easy download and install for quite a number of reasons....one being the above. My computer seemed to be resisting moving thru windows too.
However...my V edit 19 is running fine on a high end, XPS Dell computer, 8th gen processor.
I opened Vegas Pro 18 today and it is asking me to register the software, but when i input the product key sent directly to me by MAGIX it fails to register. Their customer support is shite. How do I get a working product key?
@Eric-Wenschlag Sorry to hear that you had no success with the customer support. Please try again... the servers may have been very busy.
- Are you entering all the numbers after "P"?
- Are you using the same email address?
- Where and when did you buy the software?
Yes, yes, and directly from magix a few weeks ago.
I opened Vegas Pro 18 today and it is asking me to register the software, but when i input the product key sent directly to me by MAGIX it fails to register. Their customer support is shite. How do I get a working product key?
@Eric-Wenschlag Sorry to hear that you had no success with the customer support. Please try again... the servers may have been very busy.
Try what again? They have no phone or chat they just send you around in circles with their useless articles
Please try and visit www.vegascreativesoftware.com/support between 12:00 and 4:00 pm Central time weekdays (currently GMT-5) and use the chat widget in the lower-right-hand corner to chat with a customer service representative directly. (This is mentioned in this FAQ, item 6.)