VP14 BUG - NewBlue Titler Pro 1.0 (bundled with VP12) crashes VP14

NickHope wrote on 9/21/2016, 2:33 AM

In the VEGAS Pro 14.0 (Build 161) Media Generators window, if I click on the NewBlue Titler Pro version 1.0 (that came bundled with VP12), it crashes VP14. It's version 1.0 Build 140428.  It still works correctly in VP12.0 and (without a licence hence watermarked) VP13.0. I don't expect it to work without a watermark in VP14 but it shouldn't crash it. I sent the Problem Report.


vkmast wrote on 9/21/2016, 3:07 AM

Are you sure it's NB Titler Pro 1? I have that working in VPro 12 and 13 (took up the short-term offer to license it in 13) and if I "check for updates" it says I have the most current version (build 131217).

I don't intend to test VPro 14 just yet.

NickHope wrote on 9/21/2016, 3:33 AM

Not sure how or where I got it. Did a quick search of forum and email. Nothing in my account on their site.

jetdv wrote on 9/21/2016, 8:59 AM

Titler Pro 1 was bundled with Vegas Pro 11 and 12. Please note that you will get a watermark with Titler Pro 1 is used in Vegas Pro 13 or VEGAS Pro 14. As it is several years old now and not designed to work in VEGAS Pro 14 without a watermark, I am guessing it will not be updated. Some versions of VEGAS Pro 14 now are bundled with newer versions of Titler. These newer bundles or Titler Pro 4 is what should now be used.

NickHope wrote on 9/21/2016, 9:14 AM

Please note that you will get a watermark with Titler Pro 1 is used in Vegas Pro 13 or VEGAS Pro 14.

Thanks jetdv. Can you (or anyone else) run it in VP14 (with watermark) without a crash?

I'm happy enough to go back to VP12 if I want to make a title with it. I just think it shouldn't crash VP14, which is something the VEGAS team should probably address, rather than NewBlueFX team, as it wasn't crashing VP12 or VP13.

jetdv wrote on 9/21/2016, 9:37 AM

I don't happen to have Titler Pro 1 installed on the machine with VP14. I do have one of the bundled with VP14 versions installed and it is running fine for me.

jetdv wrote on 9/21/2016, 10:49 AM

I will check and see what might happen in regards to Titler Pro 1.

NickHope wrote on 9/23/2016, 10:31 AM

This is now stopping me from opening old VP12/13 projects in VP14 if they have NewBlue Titler Pro version 1.0 titles in them. Same crash report as in the first post.

NickHope wrote on 9/27/2016, 12:51 AM

I submitted a support request, [Ticket#2016092717001292], for this issue, and attached a zipped problem report to a reply to the acknowledgment email from MAGIX.

NickHope wrote on 10/4/2016, 9:10 PM

I got a reply from support that included this:

"There were some reports of this happening in our bug tracker when Vegas Pro 12 was the current application, and during that time New Blue provided an updated installer to resolve the issue, however that link does not install version 1.0 as there are newer versions of TItler Pro available from them."

Edit (1st May 2015): A report from JN_ that NewBlue Titler EX (OFX) that came with Sony Platinum Suite v13 is also crashing VP14 in the same way.