VP15 Build 387 Crashes while rendering

GeoffreyDean33 wrote on 5/19/2019, 6:58 PM

Trying to render a ~100 min job to DVD. The file in the timeline is ProRes 422LT 1920x1080 at 29.970 FPS 117 Mb/s. Used the following render settings.

Main Concept MPEG 2
DVD Architect NTSC Widescreen video stream
Variable bit rate - 2 pass
@ 5,000,000 bps average

After a few minutes of rendering, the program crashes.

I tried both TRUE and FALSE Enable So4 Compound Reader for AVC/M2TS. Crashes either setting

I tried turning OFF G-Force GTX 660 GPU acceleration of video processing in Video Preferences. Still crashes.

Any ideas??

 

 

Comments

fifonik wrote on 5/19/2019, 8:36 PM

Upgrade to VP15 build 416?

Last changed by fifonik on 5/19/2019, 8:36 PM, changed a total of 1 times.

Camcorder: Panasonic X920

Desktop: MB: MSI B350M PRO-VDH, CPU: AMD Ryzen 1600, RAM: G'Skill 16 GB DDR4 2400, Graphics card: MSI RX470 4GB, SSD: Samsung 850 EVO SATA 250MB, HDDs: Seagate & Toshiba 2TB, OS: Windows 10 64-bit 1809

NLE: Vegas Pro 11, 12, 13, 15

vkmast wrote on 5/20/2019, 2:05 AM

The related FAQ.

GeoffreyDean33 wrote on 5/20/2019, 9:31 AM

Upgrade to VP15 build 416?

Just uploaded and installed. The render got a little farther but crashed after about 15 min of rendering. Thanks though.

GeoffreyDean33 wrote on 5/20/2019, 9:35 AM

The related FAQ.

Tried rebooting. Crash
Tried setting up a Windows Page file for my media drive instead of leaving windows to configure. Crash
Tried build 416. Crash.

Thanks for the link. I'll keep going through the FAQ list. In the mean time, I'm rendering using TMPGEnc Master Works. Not so easy to adjust Levels and Color but is very robust in rendering.

GeoffreyDean33 wrote on 5/22/2019, 2:08 PM

I've tried Vegas 14 and Vegas 15. Both crash while rendering my 30 min MPEG 2 timeline (I broke it in two hoping a shorter render might help. It didn't).

I happen to have the Adobe Creative Cloud so I installed Premiere Pro. It prompted me to update my NVIDIA driver which I did but even Premiere crashed while rendering this job. Three times in a row.

I looked at the list of recommended hardware for both Adobe and VP16. Neither have my GeForce GTX 660 listed. If I turned OFF G-Force GTX 660 GPU acceleration of video processing in Video Preferences in VP15, and it still crashes during rendering, does this mean my video card is NOT the problem? Or could it still be causing crashes?

Side note: I noticed in the NVIDIA settings on my computer lists "System video memory = 0 MB." Is this normal? Could this be a problem?

 

Also USERBENCHMARK thinks my video card stinks.

Eagle Six wrote on 5/22/2019, 2:16 PM

@GeoffreyDean33, is your project just one ProRes clip or multiple ProRes clips? If multiple, how many? When you right click on a clip and bring up 'Properties', in the 'General' tab, scroll down. Is the 'Plugin: Name' mxhevcplug.dll? This question is in reference to Vegas Pro 15.

Last changed by Eagle Six on 5/22/2019, 2:17 PM, changed a total of 1 times.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

GeoffreyDean33 wrote on 5/22/2019, 2:48 PM

@GeoffreyDean33, is your project just one ProRes clip or multiple ProRes clips? If multiple, how many? When you right click on a clip and bring up 'Properties', in the 'General' tab, scroll down. Is the 'Plugin: Name' mxhevcplug.dll? This question is in reference to Vegas Pro 15.

Eagle,

There are two files. Each about 50 min long. And yes, it looks like MXHEVCplug.dll is there.

 

Plug-In
  Name: mxhevcplug.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 15.0\FileIO Plug-Ins\mxhevcplug
  Format: MAGIX Intermediate
  Version: Version 1.0 (Build 8532)
  Company: MAGIX Computer Products Intl. Co.

 

Eagle Six wrote on 5/22/2019, 3:13 PM

Thank You @GeoffreyDean33 that is exactly what it should be and should not have anything to do with your issue, just wanted to check.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

GeoffreyDean33 wrote on 5/23/2019, 1:02 PM

I got a successful render. The key seems to be turning the Dynamic Ram to Zero. It took over three hours to render the 50 min ProRes light HD segment to SD MPEG 2. At least I can complete the job now.

Does turning off dynamic ram tell us anything about my hardware? Is something wrong? Is this a normal setting? I've never had to do this before to get the program to render.

TheRhino wrote on 5/23/2019, 3:18 PM

You might want to try different GPU drivers from AMD. They just released a new one for VEGA64, so check your GPU as well. I have had to set the Dynamic Ram to Zero on other systems until I found a GPU driver that worked. Also, prevent Windows from doing automated updates & make an IMAGE of your OS drive when everything works on this same project with same settings...

Workstation D with $1,350 USD of upgrades in April, 2019
--$500 9900K @ 5.0ghz
--$140 Corsair i150i liquid cooling with 360mm radiator (3 fans)
--$200 open box Asus Z390 WS (PLX chip manages 4/5 PCIe slots)
--$160 32GB of G.Skill DDR4 3000
--$350 refurbished, but like-new Radeon Vega 64 LQ (liquid cooled)

Renders Vegas11 "Red Car Test" (QSV) in 13s-14s when clocked at 5.0 ghz
(note: BOTH onboard Intel & Vega64 show utilization during QSV renders...)

Source Video1 = 4TB RAID0--(2) 2TB M.2 on motherboard in RAID0
Source Video2 = 4TB RAID0--(2) 2TB M.2 (1) via U.2 adapter & (1) on separate PCIe card
Target Video1 = 32TB RAID0--(4) 8TB SATA hot-swap drives on PCIe RAID10 card

10G Network using cheap Mellanox2 Adapters
Copy of Work Files, Source & Output Video, OS Images on QNAP 653b NAS
Blackmagic Decklink PCie card for capturing from tape, etc.
(2) internal BR Burners connected via USB 3.0 to SATA adapters
Old Cooler Master CM Stacker ATX case with (13) 5.25" front drive-bays holds & cools everything.

Workstations A, B & C are 6-core 4.0ghz Xeon 5660 or I7 980x on Asus P6T6 motherboards.

GeoffreyDean33 wrote on 5/23/2019, 3:53 PM

You might want to try different GPU drivers from AMD. They just released a new one for VEGA64, so check your GPU as well. I have had to set the Dynamic Ram to Zero on other systems until I found a GPU driver that worked. Also, prevent Windows from doing automated updates & make an IMAGE of your OS drive when everything works on this same project with same settings...

I have an NVIDIA GTX660 and I just installed the latest driver which didn't help or hurt the issue. Are you saying to try older drivers until I find one that works?