I have been a user since 2.0. I don't use the product a lot, but the simple stuff I can do. Now all of a sudden trimmer does NOT work the way it used to and I am PISSED! You can go ahead and add a bunch of new whiz bang stuff for high end users but why mess with what has worked for years! Having to go to a forum instead of just getting specific answers without all the damn typing sucks as well. Why do people have to be proficient typists to get help? Why do users have to do searches all over the net for tutorials that are not necessarily up to date? Why is there no tutorial archive easily accessible on Magix? I sure wish Sony still owned the program as they KNEW what support meant! I am using Vegas Pro 19 build 550
TO ALL USERS ON THIS FORUM: MY RANT IS DIRECTED TO MAGIX. SORRY THAT USERS GOT WORKED UP. SONY WAS EASY TO GET SUPPORT AND MAGIX NOT. MY PROBLEM IS YOU USED TO BE ABLE TO PUT A CLIP IN TRIMMER FROM EXPLORER (STILL CAN) THEN MAKE AN EDIT AND INSERT IT ONLY TO TIMELINE EASILY. NOW WHEN YOU SELECT THE EDITED PORTION, TRIMMER THROWS EVERYTHING FROM THE EDIT AND AFTER INTO TIMELINE. THIS DID NOT USED TO BE THE CASE. I AM A BELIEVER IN, IF IT AIN'T BROKE, DON'T FIX IT. IT IS ONE THING TO ADD NEW FEATURES TO A PROGRAM ENGROSS THAT ADDS ADDITIONAL CAPABILITIES. MUCKING UP WHAT WORKS AND PROVIDING NO EASY WAY TO LEARN THE CHANGES STINKS!!!