Asking me to Register Software (Again) every launch

Haydn-Chapman wrote on 5/15/2025, 7:14 PM

Good day,

 

Recently: Vegas bluescreened my computer which gave Vegas the 'Error Code: -59' pop up which prevented it from seeing my license. I reinstalled, as you usually do, only for this time to now have Vegas CONSTANTLY require me to Re-Register every single program launch. Every single time.

 

It pops the 'WELCOME' screen up, makes me retype in all my information, and then half the time I hit 'Activate' it will say it can't establish a connection. Then I have to hit it again and again and again and eventually it'll give me the 'Thank you. The program has been successfully activated' and then I can get in. Sometimes, it activates and I can use it but it then says its registered to 'Trial'. Sometimes, it registers successfully but if I open the program up again: I have to RE-INPUT EVERY SINGLE PIECE OF INFORMATION to re-register.

 

Is the license in %AppData% or does it live in the regular install path? I have owned this software since it was under 'SONY', so the installation path is Program Files\Sony\Vegas\ etc - does this matter? Is the Licensing software dumb enough that it is unable to course correct to alternative pathing if it's not just under 'vegas' directly?

 

Pardon my language: but this is getting really fucking annoying. What is the issue with the license file? Why, all of the sudden, is it impossible for it to just permanently register? It doesn't even seem like you guys have a system in place to download a license file to resolve this issue.

 

Thank you,

Haydn C.