Can not update Vegas pro

Don-Theyken wrote on 11/8/2020, 7:06 PM

Hi,

I am trying to update Vegas pro to the latest update. If I say install now, the update is downloaded to my computer. Then I ask it to install now, Vegas Pro closes. The task manager also indicates Vegas Pro is closed. it starts the install, I get an error message "The installer is unable to update Vegas Pro18.0 while it is still running". I have also tried to install the update after Vegas closes, the same problem.

I have the same problem when I want to delete a file right after I close Vegas. But then I usually just wait a couple of minutes and then it will delete.

Can the update be updated manually? Can I run the update manually? What folder is the update downloaded into?

Thanks in advance,

Don Theyken

Comments

walter-i. wrote on 11/9/2020, 2:50 AM

https://www.vegascreativesoftware.info/us/forum/vegas-pro-18-update-2-build-373--124912/

vkmast wrote on 11/9/2020, 3:00 AM

https://www.vegascreativesoftware.info/us/forum/happyotterscripts-free-tools--118349/

Kill All Vegas ?

Did you try downloading from your MAGIX Account > My products or MAGIX Download Center?

(If Chrome does not download, try a different browser.)

lan-mLMC wrote on 11/9/2020, 5:33 AM

Restart your computer,

then find VP installer in "C:\Users\yourname\Documents\MAGIX Downloads\Installationsmanager" if you are using download manager, (or directly download http://dl-nl04.magix.net//2020/VEGASPro18/Update/VEGAS_Pro_18.0.0.373_DE-EN-FR-ES.exe).

install manyally.

Don-Theyken wrote on 11/9/2020, 1:18 PM

Hi, Thanks for the help. Late last night I found the update file in AppData/Local/Vegas Pro/18. I ran the update and it works the way it should. My version of Vegas Pro is up to date. Thanks again

vkmast wrote on 11/9/2020, 1:36 PM

That is where you should indeed find an *Update.exe using the procedure you mention in your OP, i.e. in C:\Users\username\AppData\Local\Vegas Pro\18.0. Thanks for confirming what worked for you.

HTP wrote on 2/21/2021, 2:48 PM

Can confirm vkmast's "C:\Users\username\AppData\Local\Vegas Pro\18.0" worked for me.

Cheers!

Digital_Mixes wrote on 4/6/2021, 3:41 AM

OK so by going direct to the download I was able to download and install the update to VP18. Great, build 4. I tried using it and it is still buggy crashing approximately every 20 minutes or so but more importantly I no longer have access to my Hitfilm Ignite, Colourfast or BCC plugins Nothing I do installing or re-installing these plugins solves the problem. So I output my project as an EDL and import it into VP16. I lose some information for the edit as you can imagine which I spent an hour or so fixing but now all my plugins are working and not one crash in over three hours of editing. I don't know what you guys have done with 18 but it's not good especially regarding plugins. Guess I wasted my money updating, I have work to do so am sticking with VP16. Disappointing.

Grazie wrote on 4/6/2021, 4:07 AM

@Digital_Mixes - Did you register your VP18? What Build?

I don't know what you guys have done with 18 but it's not good especially regarding plugins.

Well that’s frustrating, but this Guy, has all his FXs working. 😎

Digital_Mixes wrote on 4/6/2021, 4:28 AM

Plugins work in VP 16, 14 and 12. Plugins don't work in VP18. Yes it is registered and paid for, build 4. There is something wrong with VP18.

Digital_Mixes wrote on 4/6/2021, 4:29 AM

BTW the native plugins work fine, it's third party stuff that don't work

walter-i. wrote on 4/6/2021, 4:34 AM

@Digital_Mixes

Could you please open a separate thread? Otherwise things will get mixed up here - the thread starter had problems with the installation - and you with the third-party plug-ins?

Digital_Mixes wrote on 4/6/2021, 4:41 AM

I too had problems with the installation of the software update, turns out my problems were know problems. I was reporting that I had now succeeded but with issues. But sure I'll start a new thread.