Help Getting weird colors and black bars in Vegas Pro 18.

RogerS wrote on 7/12/2021, 4:26 AM

What build of VP 18?
What CPU/GPU?
What footage does this happen with (jpegs, 8-bit AVC from a camera, download from YouTube, OBS, etc.)? If only certain footage try using MediaInfo to answer specifically: https://mediaarea.net/en/MediaInfo

Willy97 wrote on 7/12/2021, 11:29 AM

i have a ryzon 9 4000 processor, with a graphics of Nvidia Geforce Rtx 2060 Max Q with 16GB memory. it happening with mp4 files.

Willy97 wrote on 7/12/2021, 11:32 AM

im not sure of the build for vegas pro 18. thats the one i have

alifftudm95 wrote on 7/12/2021, 11:58 AM

plz dont post same problem twice https://www.vegascreativesoftware.info/us/forum/green-bars-in-the-middle-of-footage--130353/

Tell us your Build version of VEGAS Pro 18. Make sure to update it to the latest Build if you pay for it.

You can turn off GPU Acceleration see if it fix your problem.

Willy97 wrote on 7/12/2021, 12:18 PM

I paid for it. I also did that and it didnt change. I'm alittle new to the build version. I have Vegas pro 18

vkmast wrote on 7/12/2021, 12:25 PM

Please note that you'll see your current build of VEGAS Pro 18 by going to Help menu > About > General tab.

Willy97 wrote on 7/12/2021, 3:23 PM

I l look after I get out of work. I just dont know how that would effect my footage lol

Reyfox wrote on 7/12/2021, 3:27 PM

You were asked specific questions about your footage.

Willy97 wrote on 7/12/2021, 6:02 PM

What lol

Willy97 wrote on 7/12/2021, 6:03 PM

I will see what build it is, is there a certain build number I should have

RogerS wrote on 7/12/2021, 10:06 PM

527 is the current version.

RogerS wrote on 7/12/2021, 10:07 PM

For your mp4 files, use MediaInfo to answer specifically what is in the MP4: https://mediaarea.net/en/MediaInfo

Willy97 wrote on 7/12/2021, 10:28 PM

Ok I'll check right now and see if it's at 527. If it's not then what do I do

Willy97 wrote on 7/12/2021, 10:34 PM

so it is at 527. i dont know what else to do. im going to best buy with the computer and they are gonna look at it. maybe drivers need to be updated

Willy97 wrote on 7/12/2021, 10:37 PM

ok so here was the first file

RogerS wrote on 7/12/2021, 10:43 PM

Please to go view/text and copy and paste in the info you see. More instructions here if you need them.

RogerS wrote on 7/12/2021, 10:44 PM

For drivers, go to help/driver update in Vegas Pro 18 and download graphics drivers if the ones recommended are newer than the one on your system.

I wouldn't go to Best Buy just yet.

Willy97 wrote on 7/12/2021, 10:51 PM

ok let me look 1 sec

Willy97 wrote on 7/12/2021, 10:53 PM

there is this, would it help to download

Willy97 wrote on 7/12/2021, 10:55 PM

i think the system is lower then online

Willy97 wrote on 7/12/2021, 10:57 PM

what folder should i download it to

Willy97 wrote on 7/12/2021, 11:03 PM

yea i think i didnt update the graphics drive on here

RogerS wrote on 7/12/2021, 11:13 PM

I would download and install the latest Studio driver as you are doing. For folder- just a place you can find it again is enough. Once you install it you can delete the downloaded file.

Willy97 wrote on 7/12/2021, 11:23 PM

Ok so my system version is this now higher.