Text to Speech Not working

vkmast wrote on 10/17/2022, 3:03 PM

For Tech Support: (and bug): please see https://www.vegascreativesoftware.info/us/forum/support-system-upgrade--137601/

Re subscriptions: try infoservice@magix.net..Please note that this is a user to user community and is not able to deal with your claim.

Re uploading files: currently temporarily not working due to the forum upgrade.

VEGASDerek wrote on 10/17/2022, 3:40 PM

We believe the problem with Text to Speech is related to a specific Windows Update that recently was pushed out. We have reproduced the problem and are investigating.

VEGASDerek wrote on 10/17/2022, 5:17 PM

We have determined that this issue is caused by the Windows Update KB5018410. If you uninstall that update, the feature will work again. We are reaching out to Microsoft so this issue can be fixed (as both the Windows and the Cognitive Services features like Text to Speech are Microsoft properties...the conflict is on their side right now).

VEGASDerek wrote on 10/18/2022, 8:25 AM

The issue has been acknowledged by Microsoft and other developers who are using this Microsoft implementation of Text to Speech have also complained about this problem. Our Microsoft contact has told us they are working on a solution.

Jakov wrote on 10/19/2022, 1:00 AM

We have determined that this issue is caused by the Windows Update KB5018410. If you uninstall that update, the feature will work again. We are reaching out to Microsoft so this issue can be fixed (as both the Windows and the Cognitive Services features like Text to Speech are Microsoft properties...the conflict is on their side right now).

How do i uninstall this update on my pc?

set wrote on 10/19/2022, 2:31 AM

Start > Settings > Update & Security > View Update History > Uninstall Updates > right click on Security Update for Microsoft Windows Update (KB5018410) > Uninstall

bitman wrote on 10/19/2022, 4:42 AM

Another (temporary) workaround which works fine:

Disable TLS 1.3

1) open the run window (press windows key + R)

2) Type inetcpl.cpl in Run and press ENTER

3) In Internet properties, got the advanced tab, scroll down all the way and uncheck TLS 1.3

4) Restart your PC

NOTE 1: this way you do not have to uninstall the "offending" KB5018410.

NOTE 2: as soon as Microsoft has a fix (they already have one for server OS) enable TLS 1.3 again and (restart); or enable again if you do not use text to speech anymore.

set wrote on 10/19/2022, 7:16 AM

Thanks @bitman.

Just try following yours and here in my PC, I found the 'Use TLS 1.3 (experimental)' under Security, and strangely it is already unchecked in my system.

VEGASDerek wrote on 10/19/2022, 9:40 AM

We have been informed that Microsoft has a fix for this problem. They will be rolling it out in a Windows update...but I do not know when that will actually occur. If we find a manual install for a hotfix, we will post it. Until then, please use one of the workarounds to access this feature.

Harold-Linke wrote on 10/19/2022, 10:44 AM

@VEGASDerek, great. As MS blocked their own service, they could be fast.

Thank you for pushing them. I just uninstalled the patch as described by @set and text to speech is working again as before.

Harold

bitman wrote on 10/19/2022, 12:00 PM

@set your pc may have a different OS, I think you have windows 10 (with the "offending" KB5018410), I do not have KB5018410 installed as this is likely for windows 10, I do have KB5018427 installed on windows 11 which I presume has the same issue; I did not uninstall KB5018427 but deactivated TLS 1.3 in the menu as shown; your menu is probably different in windows 10.

For security reasons I re-activated TLS 1.3. I will wait until MS fixes the issue.

Harold-Linke wrote on 10/20/2022, 7:00 AM

A remark: After uninstalling the Patch it is important tro change the settings for automatic updates and stop updates for 7 days. Otherwise the patch will be automatically installed again by Windows. (Just happened to me)

Kong-KaiChi wrote on 10/30/2022, 9:23 AM

Hi, the text to speech still not working as per 30 Oct 2022, is there any solutions for this? I am paying for 365 subscription mainly for this feature, but it is not workable for a long period already....

jetdv wrote on 10/30/2022, 12:05 PM

@Kong-KaiChi https://www.vegascreativesoftware.info/us/forum/text-to-speech-issues-and-workaround--137667/

Simplest2remember wrote on 1/29/2023, 8:21 AM

Start > Settings > Update & Security > View Update History > Uninstall Updates > right click on Security Update for Microsoft Windows Update (KB5018410) > Uninstall

Sadly, for me, when I do this the patch in question (KB5018410 ) isn't there. Yet I can find it in the Windows Update History so it was installed on 13/10/22. Damn you Microsoft! It doesn't seem to have an optional uninstall for this particular patch.

Former user wrote on 1/29/2023, 5:36 PM

@Simplest2remember ClipChimp that comes with Windows has the same text to speech engine, and it also has speech to text. You have to pay for premium features but those features appear to be free and without restriction. I don't use the software though, just tested it when it came out so you'd have to confirm

Create your text to speech in clipchimp, save and bring it into Vegas (for now)

Simplest2remember wrote on 1/30/2023, 3:36 AM

Right chaps, this took me a LONG time to fix, so I want to maximise all the karma coming my way...

My laptop was W10 21H2

I upgraded it to W10 22H2

Job done (I thought everything was automatically kept current in windows 10. Not so. Run Winver and find out)

KayG wrote on 11/20/2023, 2:28 PM

I've updated to Windows 10 22H2 and the TLS 1.3 is not checked, I do not have the option to uninstall the KB5018410 patch. Any other ideas?