wish I would have never bought this software!!!!!!!!!!!!!!!

Timothy-Martozie wrote on 12/26/2021, 11:49 AM

I just want to talk to someone from support! an email or something!!!@! I just spent money buying this program through amazon digitial and the code only works for sound forge!!~!!!!! Give me my freaking code for everything!!!!!!!!!!!!!!!

Comments

vkmast wrote on 12/26/2021, 12:40 PM

Which software would that be? Please note that this community is a user to user forum and we cannot provide you any codes. It seems that you have bought your software from a third-party supplier, so please see if this comment helps. On weekdays you could also try and contact Online Live Chat, advice here, section 6.

See first if this link helps https://www.amazon.com/gp/help/customer/display.html?nodeId=GBD3WM89VCT74TUA

@Timothy-Martozie

Timothy-Martozie wrote on 12/26/2021, 12:50 PM

See, that is the issue. This forum is where I was sent after spending time to look for an easy link email support. However, I did receive a refund from Amazon. Reading the reviews this same issue was happening 1 year ago and the same issue still going on? Unacceptable! Try navigating the support system for MAGIX, no easy way to send a simple support email... for an issue that has been known for a year...

vkmast wrote on 12/26/2021, 1:09 PM

I have navigated the support system successfully. The advice here (link included in this post) is pretty straightforward. Note that this forum gave you links to Support, "easy" is relative.

Glad you found a solution to your issue though. Case closed.

@Timothy-Martozie