New Blue Titler Activation?

Marco. wrote on 4/19/2014, 5:15 AM

"There is a special offer to get Titler Pro 3 for only $99."

There's something going wrong on the SCS web page for Titler Pro. The main page shows the price of the special offer which is only 72,95 € (from Europe). But when adding the product to the cart the price raises to 218,95 € though it seems like the correct promo code is used.
I can't find a way to use the price of the special offer.
.

vkmast wrote on 4/19/2014, 5:33 AM

Marco,
did you try to purchase it with your VPro 13 upgrade or separately?

Marco. wrote on 4/19/2014, 5:37 AM

Separately. But – anyway, if the main page says the price is 72,95 it should not suddenly change without any information when I add the product to the cart. So either the main page or the cart is not working correctly.

vkmast wrote on 4/19/2014, 10:51 AM

Re NB VE 6 with VPro13, see the 4/19/2014 post from NewBlueFX here

Marco. wrote on 4/19/2014, 11:38 AM

Yes, I read this. But this is quite a different thing.

vkmast wrote on 4/19/2014, 11:43 AM

Marco,
an earlier post by jetdv in this thread was rendered invalid by that post. Hence my post.

NewBlueFX wrote on 4/19/2014, 6:24 PM

Marco,

":But when adding the product to the cart the price raises to 218,95 € though it seems like the correct promo code is used."

Sorry, the price is only when bundled with Vegas 13. There is no other way to get this, unless you are upgrading from a prior version. However, if you have already purchased Vegas 13, then I'm sure Sony will work with you to arrange the upgrade. If not, we will honor it through NewBlue, either as an upgrade from 1.0 or 2.0 or with evidence of your purchase from Sony.

I hope this helps,

Todor

Marco. wrote on 4/20/2014, 2:29 AM

Yes this helps, Todor. Thanks.

I'm not investigating for my own purpose but for some others who complained about and who did not know why this happens.

Though then it is still kind of missinformation on the SCS website.
People can't get the point when they visit the SCS web page, see a reduced price first and a higer price in the cart. There is no information given that the reduced price is only available as a bundle.

So the question is: Why do I see this special price at all?

jetdv wrote on 4/20/2014, 7:27 AM

oop69, I have looked at the product comparison page and see that it does, incorrectly, list Titler Pro 1. However, it does not. It does include Video Essentials VI and you are offered a $99.95 upgrade price to Titler Pro 3 which includes many, many new features over the previously bundled Titler Pro 1 and also includes a free $59.95 Lower 3rds package. It really is a good value and Titler Pro 3 really does have some great new features. You really should take a look at the new QuickEdit feature.

Ros wrote on 4/20/2014, 2:07 PM

Any demo for Titler Pro 3 before one purchases this plugin?

Rob

jetdv wrote on 4/21/2014, 9:14 AM

http://www.newbluefx.com/downloads/Windows/NewBlueTitlerProForWindowsSetup30.exe

Make sure you only install the "Sony Vegas OpenFX 64-bit" option.

John_Cline wrote on 4/25/2014, 3:10 AM

I, too, was suckered into thinking I was going to have a nice lower-thirds plugin since it was listed in the Vegas 13 downloads and I received a serial number for it. I spent some time looking for it in Vegas 13 only to find this thread which says it's going to cost me $99 to use it, then I discover that Titler Pro 1 is only usable in Vegas 11 and 12. I tried to activate it in Vegas 13 with the serial numbers I got with Vegas 11 and 12 and they did not work. No offense, but I'm just uninstalling all my New Blue stuff and washing my hands of it. I'll just continue to do my more involved titling and animated lower thirds in After Effects.

drmathprog wrote on 4/25/2014, 7:56 AM

Perhaps things look different from the inside of the organization, but as an outsider looking in, New Blue just seems to have an uncanny knack for getting in their own way.

Dexcon wrote on 4/25/2014, 8:21 AM

It is a strange decision not to leave Titler Pro 1 as a legacy plugin in VP13.

I understand that NB would be wanting to get sales of Titler Pro 3 tagging along with VP13, but surely this would be for VP first time buyers who possibly wouldn't have a history with Titler Pro. And that's okay from a marketing point-of-view in my view.

But for those who have upgraded to VP13 and who already have Titler Pro 1 with a previous version of Vegas Pro, not permitting TP1 to be functional in VP13 only means having to go back to that earlier VP version to make amendments etc (as I had to do today). This is just inconvenient and, really, totally unnecessary.

It just seems a bit mean and inconsiderate of NewBlue to have taken this approach.

jetdv wrote on 4/25/2014, 8:26 AM

A few comments:

1. Yes, Titler Pro 1 will have a watermark in Vegas Pro 13 unless activated with a retail serial number - the bundled serial number will not work.

2. The free Lower 3rds was only available when upgrading to Titler Pro 3. I understand Sony erroneously sent out a few serial number to people simply upgrading to VP13 without Titler Pro 3 but that should not have happened.

3. The Lower 3rds package will not work in Titler Pro 1. The Lower 3rds packages require Titler Pro 2 or Titler Pro 3 to work.

John_Cline wrote on 4/25/2014, 8:34 AM

All three of those points are moot, like I said, I'm done with NewBlueFX.

Dexcon wrote on 4/25/2014, 8:54 AM

jetdv ... what you are saying in point 1 is that NewBlue is deliberately stranding previous purchasers of TP1 - even if bundled - unless we now go and buy TP1 as a full retail purchase. As I said in my previous post, that is a mean thing to do.

For heavens sake, if you are going to be so hard-hearted, why not extend a TP1 licence to those who have bought TP3, bundled or not. Is TP1 so brilliant that it is preferable marketing-wise to TP2 or TP3 such that necessitates a restriction in VP13? Not that it matters too much anyway because hitting the TP1 activation button in VP13 does not open a dialogue box so I couldn't code a retail activation code even if I had one.

I think that my NB days are over also.

jetdv wrote on 4/25/2014, 10:06 AM

What I'm saying is that Titler Pro 1 was bundled free with Vegas Pro 11 and 12 but was not bundled with Vegas Pro 13. Titler Pro 1 was free for you to use in Vegas Pro 11 and 12.

For previous "purchasers" of Titler Pro 1, it will continue to work fine as they have a retail serial number. It's only the free bundled version that will not work.

I have forwarded this thread to the proper people so I'm additional discussions will be had.

Choosing the Help - Activate in Titler Pro 1 should certainly open up the activation dialog allowing a retail serial number to be entered. Please to make sure that you have the most current build of Titler Pro 1 installed if that is not happening.

Titler Pro 3 is really much, much more powerful and the upgrade price of $99 is the same as the retail price of Titler Pro 1. Plus, you get a free lower 3rds package worth $60 for free. Please take a look at the new QuickEdit feature in Titler Pro 3:

monoparadox wrote on 4/25/2014, 11:06 AM

NB marketing meetings must be interesting affairs. Don't cha think?

tom

jetdv wrote on 4/25/2014, 11:07 AM

Cornico, I am not sure what you mean by popups. I do know that Titler Pro will not work with the Intel 4600 but all of the other effects and transition packages will work fine with that card.

jetdv wrote on 4/25/2014, 12:38 PM

I'm sorry the Intel 4xxx video cards aren't powerful enough for Titler Pro. I believe the Intel 5xxx series will work.

All of our effects and transitions products will work fine with the Intel 4xxx cards, though. It's only Titler Pro that needs more resources than those cards have.

Spectralis wrote on 4/25/2014, 12:57 PM

Considering that TP3 offers a lot more than TP1 I also think that stopping TP1 support in VP13 is a bit of a marketing faux pas. It will just end up antagonising those TP owners who might have considered upgrading to TP3 at a later date. But it's not too late to reverse that decision.

I upgraded to TP3 straight away because atm I could afford it but others might have wanted to upgrade but needed to wait until they could afford it. Maybe those TP1 owners who can't use it in VP13 won't bother upgrading now?

VidMus wrote on 4/25/2014, 2:20 PM

jetdv said, "I'm sorry the Intel 4xxx video cards aren't powerful enough for Titler Pro. I believe the Intel 5xxx series will work."

And yet it barely and I do mean BARELY uses my 560ti. So with such microscopic use of my card, why would the Intel 4xxx video cards not be powerful enough?

And by the way, not only does Titler Pro 3 BARELY use my card, it is severely slow! It is as if it were using my CPU only. And as you already know, it does not save and then re-open my project properly. More on that later when I have some time.

I tried both the 296.10 and the latest drivers and it is a no go.

Windows 7 Ultimate 64 bit.

I need to make an upgrade decision. Either Vegas 13 alone or with titler Pro 3. So far Titler Pro 3 has been anything but pro on my system.

I developed an infinitely superior way to make a credit roll using Microsoft Word, Photoshop Elements and Vegas. I get an excellent mix of graphics and text with a transparent background that can show a background video. The text is not fancy but I do not care because text that is fancy can be too difficult to read.

If I knew how to create a tutorial on this, I would. My speech hearing has been poor so long that I can no longer speak well enough to do this.

With bad hearing, a person lives in constant solitary confinement, even in a room full of people.

Spectralis wrote on 4/25/2014, 5:20 PM

TP 1 was bundled with VP11. I realise that marketing deals happen all the time but in this case the Vegas community became a ready made market for NB products and future upgrades. I doubt whether Adobe users would have embraced TP as Vegas users have done. Yes we did need a better titler unlike other NLE users but NB also got the support of the Vegas community at the launch of their new product.

No one is asking for something for nothing. We all paid for VP11 and any 3rd party products that came with it. No one has suggested that we have a free upgrade to TP 3 either. TP 1 users are just asking that their bundled plugin keeps on working in Vegas Pro 13 (at least until the end of this version.) If there is a technical reason this can't happen then fair enough but to deliberately stop it working is not going to encourage good will.

I've just upgraded to BorisFX BCC 9 and Hitfilm FX. They are backwards compatible with VP12 and will probably support VP14 when it comes out. But the difference is that they were never bundled with VP and don't have the same relationship with the Vegas community as NB have developed through their marketing arrangements.

I think $99 upgrade to TP 3 is reasonable but why not allow TP 1 users the chance to test out VP13, including support for their plugin, and then entice them to upgrade throughout the VP13 lifespan? It might re-establish good will and get more Vegas users to upgrade to TP 3 in the long term.

TP 3 is definitely worth upgrading to even if there are initial teething problems that NB may have overlooked. They seem very responsive on this forum so I have every confidence that any problems will get sorted out. When I contacted their support recently they replied within hours. I do think they care about their products and our community but need to rethink the TP 1 situation.