Comments

Jeff-Rolando wrote on 4/10/2020, 8:06 AM

Hi FRMAX,

Shotcut bogs down and basically locks up, almost useless, torturous. Makes a guy feel like he should pay for something and not expect anything good for free, at least now that Windows Moviemaker (which was free, and worked great back in 2012) has been discontinued and doesn't work (Black Screen)

Also, it may be true that "to solve your problem you have to change your internet plan, as already mentioned several times." but what was mentioned several times were questions about it, which came late in the thread. No one that I can recall in the thread ever said definitively (before you did) that I need to change it. If someone says that definitively, I will do it, but even the person who asked about it was vague and did not recommend changing it. He was probably correct that this should not have been overlooked, but all I wanted was a solution, I don't want to become an expert video editor; I'm a frickin' musician for gosh sakes. I don't go around telling everybody they should become a frickin' expert musician. (please feel free to quote someone who wrote "you have to change your internet plan," before you did just now. I may have forgotten, it has been so tedious. )

Jeff-Rolando wrote on 4/10/2020, 8:10 AM

 

michael-harrison Thanks, I'll try that after work.

andyrpsmith wrote on 4/10/2020, 8:30 AM

I just did a speed test of my line which shows 64Mbps download and 15Mbps upload. It is the upload that determines a key parameter of how long the upload will take. My Youtube videos tend to be 5-6 mins each and take about 15-30 mins to upload in 1080p. Typical file size is 900MB.

Turd wrote on 4/10/2020, 8:53 AM

@Jeff-Rolando I think you're placing blame in the wrong place.

Nobody's saying you need to become an expert on Vegas Pro to fix your issue. I don't understand how you came to that conclusion.

What we are saying is the specific problem you're having lies outside of the editing application you're trying to use. Vegas Pro doesn't have a built-in internet speed test because it's a professional multimedia video editing application, not an internet network monitor. Besides that, not everyone who edits professionally delivers completed projects to YouTube. Vegas Pro renders a completed file for you to deliver however you wish. If you wish to deliver it to YouTube, it's up to you to have the delivery system at your disposal to do that in the time you want it done. We're going beyond the normal scope of this forum to help you do that because we're a caring community of professional editors. I know you're frustrated, but please accept our help.

Last changed by Turd on 4/10/2020, 8:58 AM, changed a total of 3 times.

Note to self (everyone else please look away -- the note that follows is a reminder for mine eyes only): Figure out a clever, kick-booty signature that suggests I'm completely aware of how to properly and exhaustively party on and that I, in fact, engage in said act on a frequent and spontaneous basis.

Jeff-Rolando wrote on 4/10/2020, 4:10 PM

Hi Mr. Turd,

Thanks for your reply, and for understanding that this has been frustrating. I didn’t mean to sound like I was placing blame on any individual; I have been polite and shown gratitude to all who have replied. If my frustration is directed toward any entity, it would be Magix for not having “customer service” or “technical support,” but having a forum instead. (I don’t even know if the people replying are employees of Magix or not.)

I understand now that my original question and my comment after it were unrelated. (rendering and excessive upload time to youtube.) Thank you for clarifying that “the specific problem you're having lies outside of the editing application you're trying to use,” and for clarifying that “the most likely culprit here is your internet speed.” (It would have been great if someone had said that from the start, or at least immediately after having received certain requested properties)

However, since I used to use a different program in 2012 (Movie Maker) with the same internet plan, maybe you can see how it would not have been evident to me that the problem was “internet speed” since my internet speed probably hasn’t decreased since 2012, but I am using a different program, Vegas.

I’ll call AT and T. Thanks for your kind attention to this strange situation.

 

PS If you are sincerely wondering “how you came to that conclusion,” it was mainly if not exclusively my reaction to the comment, “get out there and make lots of really good mistakes! That is the only way anyone ever learned video editing. Then come back and ask more informed questions.” That was inappropriate under these circumstances, IMHO. My question didn’t imply that I wanted to “learn video editing,” at least not at this time. Anyway…

Turd wrote on 4/10/2020, 4:52 PM

@Jeff-Rolando If your internet plan is the same or better now than it was in 2012, be sure we're comparing apples to apples. Check if the file sizes are similar between editing with Movie Maker and editing with Vegas Pro. Again -- it's all comes down to a matter of file size vs. UPLOAD internet speed. I can't emphasize enough how much the UPLOAD speed matters and how much the FILE SIZE matters!

If you were uploading smaller files in 2012, that explains how they arrived at YouTube faster. If your internet UPLOAD speed was faster in 2012, that explains how they arrived at YouTube faster. We don't even have a starting point until you compare the sizes on your older files with your newer files and you perform an internet speed test. You can easily find several that don't ask for a Chrome extension with a simple Google search. Run a few tests on different sites.

It could most certainly have been that AT&T had a hiccup while you recently tried to upload to YouTube. There are many variables that you need to look into.

BTW, when I said "blame" I didn't mean you blaming a person, I meant you blaming Vegas Pro for being the bad guy and slowing down your upload time.

Lastly -- sometimes Magix employees comment in this forum, but I wouldn't say it happens often. Almost all of us are just working or retired editing schleps. Some of us just do it as a hobby. Vegas Pro is by far my favorite editing platform. I have only a couple small complaints about it, but that's true of any complex software. It works very well for me, so I know Vegas Pro isn't broken. That said, if you don't edit for pay, Vegas Pro might be overkill for you.

Note to self (everyone else please look away -- the note that follows is a reminder for mine eyes only): Figure out a clever, kick-booty signature that suggests I'm completely aware of how to properly and exhaustively party on and that I, in fact, engage in said act on a frequent and spontaneous basis.

vkmast wrote on 4/10/2020, 4:57 PM

FYI regarding

- - - - - Magix for not having “customer service” or “technical support,” but having a forum instead. (I don’t even know if the people replying are employees of Magix or not.)

People (Green means he/she is online)

The Magix employees/VEGAS Team members have this hexagon graphic attached to their avatar.

A volunteer forum moderator (peer user, not a Magix employee, appointed by VEGAS Community Mgr.).

A user hexagon. The amount of green fill-in is based on the number of comments a user has posted.

Support https://www.vegascreativesoftware.info/us/support/

 

Jeff-Rolando wrote on 4/10/2020, 5:07 PM

Hi michael-harrison,

Thanks for sending a link to a speed test that didn’t require adding to Chrome. Here are the results: Download speed 16.0, Upload speed 0.79. repeated four times with the same results. May I ask what, if anything, you can conclude from this?

It is interesting that the calculation made by frmax of the speed implied by the above information “With an upload of 1.77GB in 6 hours, this corresponds to about 0.7 to 0.8 Mb/s upload speed” is exactly the same speed as measured today by the speed test.

I contacted our friends at AT and T and they now offer fiber optic in my area (didn’t used to) and will be installing 1000 Mbps on Tuesday for the same monthly rate as they had been charging me for 18Mbps. I guess they were just waiting for me to call. Great company, AT and T. (It’s good that they did that.)

michael-harrison wrote on 4/10/2020, 5:31 PM

@Jeff-Rolando "what, if anything, you can conclude from this?"

That your upload speeds are absolute shite. You need to find out exactly what ATT says your plan should allow and maybe call them up and complain. At a guess, you might be on a 16/1 plan which is really low upload speeds in my opinion.

If that's the best they offer in your budget range, you'll just have to accept that high quality uploads are going to take a long time :-(

Keep in mind that the 1G speed you're upgrading to will still have lower (could be *much* lower) upload speeds. You need to find out what the minimum they guarantee will be for both up and down.

System 1:

Processor        Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)

BaseBoard Product        ROG STRIX Z390-E GAMING

Installed Physical Memory (RAM)        32.0 GB

Adapter Description        NVIDIA GeForce GTX 1660

Driver Version        Studio <the latest stable>

Resolution        1920 x 1080 x 60 hertz

Video Memory 6G GDDR5

 

System 2:

Lenovo Yoga 720

Core i7-7700 2.8Ghz quad core, 8 logical

16G ram

Intel HD 630 gpu

Nvidia GTX 1050 gpu

Turd wrote on 4/10/2020, 9:02 PM

@Jeff-Rolando You seem really, really hung up on the speed AT&T promises you, which is only the download speed they're telling you about!

For uploads to YouTube, it's the UPLOAD speed that counts!!!

Again -- it's the UPLOAD speed that counts!!!

One more time -- it's the UPLOAD speed that counts!!!

Your UPLOAD speed is a completely different animal from your download speed -- and download is the only speed AT&T is currently telling you about. The only commonality between the two is UPLOAD and download share the same wires.

1G for download will be truly awesome, and I'll envy you if you get it, but you need to ask AT&T what they promise for your UPLOAD speed because that's what counts for UPLOADING to YouTube!!! With my 400Meg connection (less than half the 1G connection you might get) it's entirely possible I could still upload faster to YouTube than you do with your 1G because my UPLOAD speed might be faster than yours.

The speed test you reported speaks volumes about how poor your current UPLOAD speed is!

Note to self (everyone else please look away -- the note that follows is a reminder for mine eyes only): Figure out a clever, kick-booty signature that suggests I'm completely aware of how to properly and exhaustively party on and that I, in fact, engage in said act on a frequent and spontaneous basis.

lenard-p wrote on 4/10/2020, 9:26 PM

Hi michael-harrison,

 

It is interesting that the calculation made by frmax of the speed implied by the above information “With an upload of 1.77GB in 6 hours, this corresponds to about 0.7 to 0.8 Mb/s upload speed” is exactly the same speed as measured today by the speed test.

 

You could just leave your computer on over night, but if that doesn't suit your workflow, if acceptable reduce resolution to 720p, as it requires less bitrate for given quality. I just skimmed through thread so didn't see what video card you had, but current Nvidia cards perform very well at GPU hardware encoding, You could try a test encode 1080p at 3.5mbit HEVC (Magix Nvidia hardware encode) , that would reduce upload time from 6hours down to 1h20 or so. If no good increase bitrate and try again.

HEVC is really only something you want to try with GPU encoding or the time you save with upload will be spent with extra encoding time. Here are 1080p Netflix VMAF picture quality results for various gpu encoders as well as software encode at 3.5MB/s and 6MB/s

 

Jeff-Rolando wrote on 4/10/2020, 10:58 PM

Hi Mr. Turd,

Thanks for your reply, it’s not that I was hung up on download speed, or that I misunderstood that upload speed is different. I was just referring to their plans as they do. If they called them 18/1, or 1000/100, I would call them by those names.

BTW, today I did ask three (3) different AT and T reps what upload speed I should have been getting with their “18 Kbps plan.” They all hung up on me.  Great company, AT and T. (It’s good that they hung up on me three times. Really good.)

Jeff-Rolando wrote on 4/10/2020, 11:07 PM

RU kidding sending me a link to nowhere?

Support https://www.vegascreativesoftware.info/us/support/

Have you ever followed it?

Jeff-Rolando wrote on 4/10/2020, 11:09 PM

Today it led to nowhere. (or back to here) Once I think I found my way to a message "Your product is too old." It was a week old.

 

vkmast wrote on 4/10/2020, 11:32 PM

https://www.vegascreativesoftware.info/us/forum/rendering-videos-for-youtube--119510/?page=3#ca747216

Quite a few times. Just minutes ago it led me to this when asking how to create a support ticket.

https://www.vegascreativesoftware.info/us/support/article/how-to-create-a-support-ticket--1513/ Unfortunately the screengrabs are for Magix products, but the process is the same. You'll get to "Send a support request".

Jeff-Rolando wrote on 4/10/2020, 11:49 PM

Support ticket costs money?

 

vkmast wrote on 4/11/2020, 12:24 AM

No.