Stability of Vegas Pro 19

ser-z wrote on 12/16/2021, 4:46 AM

Hello, forum members. I wonder if Vegas developers are looking in here? I would like to ask them a question about the development of the program. Why don't they take into account the HUGE number of users who are begging developers not to add unnecessary new features, but TO MAKE the software STABLE! Starting from the 15th-16th version, Vegas VERY often began to crash and hang, and no, this is not a problem of my video files or PC, which is VERY often referred to on the forum. The problem is in Vegas. And to be more precise, in so4reader. When it is disabled in all versions of Vegas starting from 16 and ending with 19, the stability of the software increases SIGNIFICANTLY! I understand that compoundplug is already outdated, but I PRAY please make so4reader stable, and THEN add new functions. STABILITY must come first. I'm not a Vegas hater, but I'm sure 90% of the community will understand me. Vegas is a very pleasant and intuitive tool, but ALL its advantages are offset by its instability.
So, I ask the developers to name the reason why you are NOT ENGAGED in improving the stabilization and fixing so4reader errors? I'm sure you know the problem, but FOR WHAT reason are you not fixing it? (freezes during rendering, installation, etc.)
I used to be happy to recommend Vegas to all my friends and acquaintances, but in recent years I can't do this because I am sure that they will face a HUGE number of freezes and problems.
DEVELOPERS, PLEASE RESPOND...

Comments

RogerS wrote on 12/16/2021, 6:50 AM

Not really true at all anymore- no need for most users to disable it in VP 18 or 19 (or 17 even), though there are exceptions with certain types of AVC footage. Try resetting Vegas and testing 19 again. If that doesn't resolve your issue share media info for the file types you have problems with.

Look at the bug fix list and you'll see the focus has been stability, though you can certainly make the case there is more to be done.

nick-hollis wrote on 12/16/2021, 8:28 AM

Can anyone here help with another issue,im trying to install 19 and i keep getting a error msg saying missing DLL ,for the life of me i cant find what its wanting ,this is a windows 10 machine

VEGASDerek wrote on 12/16/2021, 8:36 AM

I'll respond...and often have responded in the past.

We take stability very seriously. When you are a talking about a 25 year old code base that was not exactly well designed from the start, fixing and stabilizing the application takes a long time, especially with a team as small as ours is. Our focus over the last 18 months has shifted significantly to making the application more stable, however we cannot simply keep the application static with no new features. When purchased by Magix, VEGAS was considerably behind other editors in terms of features and not competitive with other NLEs. We have caught up significantly now (at least on the video side of things) making us competitive again in the NLE market, but we must continue to maintain feature parity or VEGAS will not make enough money for us to continue development.

It is a fine balance, but we are always striving to improve and stabilize the existing features along with developing a handful of new features. We are a small team that is currently staffed with only 6 engineers and they have worked their butts off over the last several years to the point of burn-out. And quite frankly, it is really frustrating for an overworked staff when a customer like this publicly complains that we do not care about the stability of the application when we have made some huge improvements in this area over the last couple years.

vkmast wrote on 12/16/2021, 9:33 AM

@nick-hollis please click your avatar in the upper right corner to create a "New Post" for your own issue. Thank you.

ser-z wrote on 12/16/2021, 2:12 PM

I'll respond...and often have responded in the past.

We take stability very seriously. When you are a talking about a 25 year old code base that was not exactly well designed from the start, fixing and stabilizing the application takes a long time, especially with a team as small as ours is. Our focus over the last 18 months has shifted significantly to making the application more stable, however we cannot simply keep the application static with no new features. When purchased by Magix, VEGAS was considerably behind other editors in terms of features and not competitive with other NLEs. We have caught up significantly now (at least on the video side of things) making us competitive again in the NLE market, but we must continue to maintain feature parity or VEGAS will not make enough money for us to continue development.

It is a fine balance, but we are always striving to improve and stabilize the existing features along with developing a handful of new features. We are a small team that is currently staffed with only 6 engineers and they have worked their butts off over the last several years to the point of burn-out. And quite frankly, it is really frustrating for an overworked staff when a customer like this publicly complains that we do not care about the stability of the application when we have made some huge improvements in this area over the last couple years.

Thank you so much for the answer. I understand that the development team is very small, but why not expand it in this case? Vegas has become like a native and it is very insulting for him when friends talk about him as something frivolous. I really want the project to work like a Swiss watch and I really don't want to switch to Adobe or Da Vinci products. I'm sorry if I offended someone with my post, I just wanted to say that I, and a huge number of people love Vegas, but these hangups and stuff repels him. Especially people far from the PC and not particularly versed in so4reader, compoundreader, etc. Therefore, the Vegas user base is decreasing from year to year. I hope in the near future you will be able to "ride" the outdated code and fix crashes and freezes. ❤

Reyfox wrote on 12/16/2021, 4:15 PM

"why not expand it..." money.... if no one buys the product, whether subscription or perpetual, where is the money going to come from?

You've had Vegas for how long and you are only now posting this? And where specifically are you experiencing these issues? What I've noticed is that a lot of people say they aren't happy with the product, have used it for several years, yet only have a few posts, and basically those are complaints. If they really wanted to "help" make things better, and if the product is that bad, then write it up with steps to reproduce it. If no one "says" anything, how are the developers suppose to know something isn't working.

As for the so4reader/compound, I have it "TRUE" in VP17, 18 and 19.

EricLNZ wrote on 12/16/2021, 4:34 PM

@ser-z, Reyfox makes a valid point. If you are having problems, come here for assistance, which you don't appear to have done as you've only recently joined this forum. If you are having crashes have you submitted crash reports? Have you lodged any tickets with Support with details of your system?

lan-mLMC wrote on 12/16/2021, 5:49 PM

I agree that stability is the first thing that will make Vegas be used by professional companies. But Vegas needs to add new features to attract new buyers and keep developers working. It's a dilemma. 

Unless, of course, Magix is a rich company that can make a big, big investment in Vegas. But apparently, Magix is not.

It's not Vegas dev Team's fault, you should blame parent company Magix. Vegas Development Team cannot decide how much resources to invest in Vegas, and they do not control the sales revenue of Vegas. You should tell Magix that if Magix invest heavily in Vegas now, it will bring Magix more money later.

Former user wrote on 12/16/2021, 6:21 PM

but I'm sure 90% of the community will understand me. Vegas is a very pleasant and intuitive tool, but ALL its advantages are offset by its instability.
So, I ask the developers to name the reason why you are NOT ENGAGED in improving the stabilization and fixing so4reader errors? I'm sure you know the problem, but FOR WHAT reason are you not fixing it? (freezes during rendering, installation, etc.)
 

@ser-z 🤷‍♂️ I've read a lot of the posts on here but this is the first i've heard of 'so4reader', so much so i just had to Google it, & after reading @Reyfox comment i looked, mine is set to True too, this hasn't ever changed, not even on my old my old i7 PC with a 6GB GPU & 64GB Ram, I've never had a crash during render, Yes Vegas could do with some improvements but I've tried quite a few video editors & i still haven't found one that doesn't crash if loaded or renders faster enough for me to swap over to,

EricLNZ wrote on 12/16/2021, 7:19 PM

@lan-mLMC Bear in mind that Magix is owned by Capiton https://www.capiton.de/en/portfolio/magix-software-gmbh/ so possibly they decide where resources are allocated.

RogerS wrote on 12/16/2021, 7:20 PM

Gid, in VP 18 and 19 you can turn on the old reader by checking "enable legacy AVC decoding" in file i/o. Before you had to go into preferences. You can right-click on media and look at properties to see what decoder uses for any given file.

Former user wrote on 12/16/2021, 7:58 PM

@RogerS 👍ok, read a lot about legacy AVC, for my work i leave it on but i have dabbled when trying others shared files,

So disabling legacy AVC turns off so4reader?

I see it in Properties, live n learn 😁👍

Illusion wrote on 12/16/2021, 8:04 PM

I can't speak for how it is where Vegas is located but where I am in Canada, I am working for a large R&D company with nearly 2000 employees with several offices around the world. We have had open positions for software engineers for a couple of years now and we are unable to fulfill them. It is not a problem of the company not wanting to invest or money, the job postings are there, we just can't find the people. I would suspect that Vegas might have this problem too.

RogerS wrote on 12/16/2021, 8:07 PM

ok, read a lot about legacy AVC, for my work i leave it on but i have dabbled when trying others shared files,

So disabling legacy AVC turns off so4reader?

I see it in Properties, live n learn 😁👍

I'm not recommending you enable legacy AVC but just saying Vegas created an interface for so4compound reader so you wouldn't have had to deal with internal preferences in VP 18 or 19.

Try enabling legacy AVC and then click on the same file and see what plugin decodes your file (should be compoundreader for AVC). It turns off GPU decoding which has been the cause of issues for some users, though not as much anymore.

Former user wrote on 12/16/2021, 8:34 PM

@RogerS Thanks, I leave legacy AVC on because i've found that's the setting that suites me best, the pic above is with it off, like i say i've dabbled with it 👍

This is with it on (i thought it was on in that other pic above because i normally have it on 🤦‍♂️)

paul-marshall wrote on 12/17/2021, 5:26 AM

and I really don't want to switch to Adobe or Da Vinci products.

Me to. I've tried Premier, Da Vinci and Hit Film and every time I come back to Vegas. I just grit my teeth, save frequently and carry on regardless. It does appear 19 is much improved so there is always hope!

Dexcon wrote on 12/17/2021, 5:49 AM

In my kindergarten days of NLEs, I tested Premiere (so a long time ago) and found it unintuitive - along with a couple of other long gone NLEs. In recent years, I've used DaVinci Resolve for certain tasks but with the advancements in Vegas Pro 18 and 19 Resolve has become unnecessary for me. I still use HitFilm Pro for some tasks mostly because of its 3D space and its unique FX like neon path (for route paths over a map), but overall I approach those other NLEs like I do 3rd party FX from BorisFX, NewBlueFX, iZotope, etc for specialty tasks additional to Vegas Pro's native FX and features.

Cameras: Sony FDR-AX100E; GoPro Hero 8 Black

Installed: Vegas Pro 16 Edit, Vegas Pro 17 Edit, Vegas Pro 18, Vegas Pro 19 Edit, HitFilm Pro 2021.3, BCC 2022, Mocha Pro 2022, Ignite Pro, NBFX TotalFX 7, Sound Forge Pro 15, SpectraLayers Pro 8, iZotope RX9 Advanced

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

Former user wrote on 12/17/2021, 11:37 AM

every time I come back to Vegas. I just grit my teeth, save frequently and carry on regardless.

@paul-marshall Have you tried Tools - Advanced Save - Live Save, after every edit Vegas will save automatically 👍

Reyfox wrote on 12/17/2021, 11:49 AM

I've always done incremental saves. Always...... as for gritting my teeth while using the software, I wouldn't use it.

paul-marshall wrote on 12/17/2021, 12:04 PM

 

@paul-marshall Have you tried Tools - Advanced Save - Live Save, after every edit Vegas will save automatically 👍

I do use advanced save as a backup. Doing a Live save after every edit seems a bit excessive. As you know you can do a lot of edits in a short time in Vegas, that's the best bit about it. Trouble is it lulls me into a false sense of security by not crashing for a long time then just when I have forgotten to save... that's when it reminds me how fragile life is.

Robin-Siddique wrote on 12/17/2021, 12:16 PM

I Love Veg19 381, I think the developer has come with lots of reliable stability fixes and also new features, that it like a true photoshop for video editing. Thanks Vegas Developers For your hard work.

j-v wrote on 12/17/2021, 12:24 PM

I Love Veg19 381,

Latest build is 424

 

met vriendelijke groet
Marten

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MatthewJohn wrote on 8/4/2022, 12:57 AM

Vegas is great. I've edited some massively popular videos with it (several with hundreds of millions of views). Many of my videos on Toddler World TV, a YouTube channel with with 2.1 million subscribers and over 2 billion views -- I did on Vegas (some on Premiere). The problem has always been stability. About 30 crashes per video. Thankfully I do sound with Cubase and Reaper, and they never crash. I'm still using Vegas 17, but I'm at the crossroads -- if it isn't more stable, I'm bailing.

Reyfox wrote on 8/4/2022, 1:53 AM

@MatthewJohn you are on VP17. Have you tried a trial version of VP19 yet?

As for the topic of crashes, Premiere crashes, Resolve crashes, every editing software crashes. Read their forums and you will see almost a mirror with complaints. What you don't read often, are the people who just edit. They rarely say anything.

This doesn't justify VP or any software crashing, but it's the way it is.

VP20 is around the corner, download a trial version, dump one of your projects on it (but if you save, give it an entirely different name because you will not be able to open it in VP17 if you 'Save' over it), edit and see how it works on your computer.