Transfer of SCS serial numbers

VEGAS_CommunityManager wrote on 10/17/2016, 10:53 AM

Dear community,

The transition phase is officially complete. On October 25, 2016 all Sony Creative Software serial numbers will be transferred to MAGIX. This means from then on you can enter your serial numbers on MAGIX portals in order to register your software or access downloads.

Although the serial numbers remain fully functional, it may take several days before they appear in the MAGIX login area. We ask for your patience during this phase. Once the migration is complete, all of your serial numbers will be listed.

In the meantime, we recommend that you take a screenshot of your serial number listing in the sonycreativesoftware.com login area.

Please note: If you have used your serial number with more than one email address, after migration is complete your serial number will only be visible in the account where you first used it.

Our support team can help with any questions you may have: http://support.magix.com/vegas

Best regards,
Mathias

Comments

set wrote on 10/17/2016, 6:04 PM

Thanks for the announcement. Let me help forward this to several Vegas groups I know of.

vkmast wrote on 10/17/2016, 6:25 PM

In the meantime, we recommend that you take a screenshot of your serial number listing in the sonycreativesoftware.com login area.

In case you may be wondering where in "sonycreativesoftware.com login area", I find the listing if I log in to my old SCS account and go to My Account > My Software.

jonathan-neal wrote on 10/20/2016, 1:10 PM

I bought v13 during the promotional offer for the free copy of v14, and I have yet to receive any upgrade instructions. Also, I am unable to put my existing v13 SN into the registration section of magix.com/us/support/my-service-center

UPDATE (2016-10-21): After contacting Magix Sales, I received an email from them with a link to the download for Vegas 14 and registration codes for VEGAS Pro 14, VEGAS DVD Architect, proDAD Mercalli V4, proDAD CMOS Fixr, and NewBlueFX Titler Pro Express / NewBlueFX Looks. I was also able to register Vegas and Architect through the Magix site, and see them in “My products” section.

Zulqar_Cheema wrote on 10/23/2016, 4:23 PM

Cheers

vkmast wrote on 10/23/2016, 5:41 PM

After contacting Magix Sales, I received an email from them with a link to the download

Will this (contacting Magix sales) be the necessary procedure to get a link for the downloads purchased?

DeadRadioStar wrote on 10/25/2016, 6:50 AM

I'm not seeing any "My Products" section .... only "My Contracts", which is empty. Do we have to enter our serial numbers again?

vkmast wrote on 10/25/2016, 7:02 AM

DRS, from the initial post: "Although the serial numbers remain fully functional, it may take several days before they appear in the MAGIX login area. We ask for your patience during this phase. Once the migration is complete, all of your serial numbers will be listed."

Cornico just quoted: "The transition phase is officially complete."

Seeing his latest comment though, it seems your serial numbers are not listed as promised, but you need to enter them again. Confusing. And from a moderator post 10/22/2016

Software you bought recenty from MAGIX should be at https://www.magix.com/us/support/my-service-center/ and from next Tuesday 25th your old Sony Creative Software should also be available there.

m2016 wrote on 10/25/2016, 7:14 AM

As written above it will take some time to see all your serials automatically in your account. But you can shortcut this by registering all your serials directly in the MAGIX Service Center like Cornico.

Nothing to be confused...

DeadRadioStar wrote on 10/25/2016, 7:57 AM

The "My Products" section doesn't appear until you've manually registered at least one serial number. I was able to input all of my serials (which a few weeks ago weren't accepted) and I can see all of my products. Not all of the older ones have download links, but that's not an issue for me.

Grazie wrote on 10/25/2016, 8:05 AM

Done and done!

Thanks for all your support MAGIX-Guys & Gals!

TAXI!

vkmast wrote on 10/25/2016, 8:28 AM

So the confusion was only due to a definition of the word "complete". Thank you.

I think I'll wait for awhile to see all my 13 SCS serial numbers there. Not an unlucky number I hope.

set wrote on 10/25/2016, 8:50 AM

Thank you team - will wait for some time too...

paul_w wrote on 10/28/2016, 12:27 AM

No SCS products showing here. Nothing except a trial for v14. Tried to enter a serial for v9, didnt accept it. Will wait longer..

m2016 wrote on 10/28/2016, 3:35 AM

@paul_w: pls see pn

paul_w wrote on 10/28/2016, 5:43 AM

Thanks, replied.

jonathan-neal wrote on 10/28/2016, 9:55 AM

I’m a little confused. Should I be seeing my previous purchases? I was able to register 14, but I don’t see any of the other versions I purchased. I’m not sure if it makes a difference; I guess it was just fun to see how long I’ve been invested.

vkmast wrote on 10/28/2016, 10:28 AM

https://www.vegascreativesoftware.info/us/forum/where-can-i-see-my-software--103769/#ca644336

and some comments before there.

SandyG wrote on 11/15/2016, 10:51 AM

I don't see any of my old S/N for the products as yet. I had purchased and created an account on the Magix site for Vegas 14, but not sure if that is the same account the number will be transfered to. I had a bunch of software and not sure how to re-enter them since I don't have them other then what existed on the old site. Any advice or help how to get them back into my account would be great.

Thanks

Sandy

vkmast wrote on 11/15/2016, 11:37 AM

Sandy, if you have your SCS S/Ns handy, see if this post helps (and the one above that)

https://www.vegascreativesoftware.info/us/forum/where-can-i-see-my-software--103769/#ca644336

SandyG wrote on 11/15/2016, 12:40 PM

That's the problem, I don't. I didn't catch a screen shot before sony site went down. I had about a dozen or so and likely in old deleted emails except for the very current. I don't have alot of it installed so can't get it that way either.

Any reason that my software list did not migrate over (or is it still in process?)

Thanks

Sandy

vkmast wrote on 11/15/2016, 12:47 PM

Are you sure they're not still in My Account > My Software on your old SCS account? Some of us including myself still have them there.

SandyG wrote on 11/15/2016, 1:08 PM

I will take a look again and see if I can get to them. I thought that the site was up anymore with that data? Let me take a look.

SandyG wrote on 11/15/2016, 2:44 PM

Nope, nothing in my Sony Account left. No S/N's for any products

vkmast wrote on 11/15/2016, 4:31 PM

Too bad. So let's hope this post turns out to be correct.

https://www.vegascreativesoftware.info/us/forum/transfer-of-scs-serial-numbers--104136/#ca644108