Transfer of SCS serial numbers

VEGAS_CommunityManager wrote on 10/17/2016, 10:53 AM

Dear community,

The transition phase is officially complete. On October 25, 2016 all Sony Creative Software serial numbers will be transferred to MAGIX. This means from then on you can enter your serial numbers on MAGIX portals in order to register your software or access downloads.

Although the serial numbers remain fully functional, it may take several days before they appear in the MAGIX login area. We ask for your patience during this phase. Once the migration is complete, all of your serial numbers will be listed.

In the meantime, we recommend that you take a screenshot of your serial number listing in the sonycreativesoftware.com login area.

Please note: If you have used your serial number with more than one email address, after migration is complete your serial number will only be visible in the account where you first used it.

Our support team can help with any questions you may have: http://support.magix.com/vegas

Best regards,
Mathias

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Comments

m2016 wrote on 2/21/2017, 10:48 AM

The migration process is using the normal internal processes to add a product to the customer - and in that case you'll see the date when that happened in our system.

kelly-craven wrote on 2/24/2017, 10:32 AM

Forgive me. I'm confused, and in addition to that I was wondering is the new set of S/Ns I got in email this morning are related to the transfer from Sony or if there was another glitch.

I own many Sony products and had many listed there. I had not yet upgraded to MSP14 from Sony MSP13 until yesterday (02/24/2017).

All seemed well yesterday. Installed and registered with the S/Ns that came with the initial upgrade conformation - ran the apps, plugged in the S/Ns and was able to do some quick work to see all was OK.

This morning (02/25/2017) I get an email from Magix that the S/Ns were sent incorrectly to some folks that upgraded. No problem there. Stuff happens.

Questions:

1) Are the codes I got on 02/24/2017 invalid even though they worked?

2) Do I need to reregister using the new S/Ns?

3) What should I REALLY do? Nothing? Anything? Something?

4) Which S/Ns are the real codes for MY account?

Thanks!

m2016 wrote on 2/24/2017, 11:14 AM

@kelly-craven: pls see pn

kelly-craven wrote on 2/24/2017, 11:19 AM

@kelly-craven: pls see pn

Got it.....forwarding now. THANKS!

m2016 wrote on 2/24/2017, 11:31 AM

Got them, answering here, because good to know for other users too:

There was a mistake in the serial number for "NewBlue VEGAS Movie Studio 14 Platinum Complete", in the second mail only this serialnumber was fixed. The other ones are the same as in the initial mail so you don't need to do anything except archiving the latest email and have fun with the product. ;)

Jones wrote on 2/25/2017, 3:47 AM

I'm not serious but can you tell me please why are you guys transferring all serial numbers to them? :)

NickHope wrote on 2/25/2017, 4:23 AM

I'm not serious but can you tell me please why are you guys transferring all serial numbers to them? :)

Sony Creative Software sold many of their programs to Magix last year.

isaac-stornes wrote on 10/1/2020, 1:03 PM

Hello! I tried to install Movie Studio HD Platinum 10 on to my new computer however it will not install it continues

to get stuck on the net frame work 3.0 and it won't finished the installation, I have a HP 64 bit Windows 10 Home

please help

vkmast wrote on 10/1/2020, 1:10 PM

@isaac-stornes see if section 6 here helps.(Next time please start your own thread with your issue.)

isaac-stornes wrote on 10/1/2020, 1:17 PM

Sorry wasn't trying to interfere thanks for the link