Vegas Pro Survey on closing VP

Dexcon wrote on 5/7/2020, 8:55 AM

Every time I close Vegas Pro 17 these days, I get a pop up asking me to complete a survey with the carrot of a prize. It's not a long survey, but when I went to do it, I needed to identify my location - but only states of the USA are offered as a location. I do not live in the USA - no where else in the world is selectable - so why I am being presented with this survey for which I clearly do not qualify for? Anybody else getting this pop up outside the USA?

Comments

GABRIEL_TRON wrote on 5/7/2020, 9:08 AM

I was really happy to respond to the survey, as I like their products (and prizes) and unlike most surveys, I already gave them my contact information and email address which is usually a no-no. As always I read the beginning information to know if it was only for residents in a certain country, as is usually the case...halfway through I get to the address part and find out it is only for the USA...disappointed! My suggestion: they should just say this on the pop-up screen. And why not make another survey with prizes for people outside the US? Give away some title-pack/lower-thirds or something.

adimatis wrote on 5/7/2020, 9:45 AM

Maybe most of the Vegas customers are US based...?

Maybe they are the only ones to make sure are pleased for the future? :)

vkmast wrote on 5/7/2020, 11:04 AM

Maybe not?

michael-harrison wrote on 5/7/2020, 11:28 AM

Could it be a plugin you've got installed and not Vegas? I've never seen this popup. Been using VP 17 nearly daily for months.

Howard-Vigorita wrote on 5/7/2020, 11:36 AM

It's an option in Vegas general preferences. "Use newsfeed to stay informed about Vegas product updates." Uncheck it. I unchecked it on my system after I kept getting that notification even after I responded to the survey. Kind of a shame they're abusing update notification this way if it forces you have to manually check for updates or read about them here to find out about them without opening up a spam channel.

set wrote on 5/7/2020, 11:44 AM

hmm... me never had this.

adimatis wrote on 5/7/2020, 2:10 PM

Well... I did receive it with my Movie Studio 16, last year. Completed the questionnaire. I don't recall what they asked or what I answered, but I hope it was useful for someone.

Reyfox wrote on 5/9/2020, 6:32 AM

I received and email about the survey first. Now, whenever I close VP17, I see the popup. No big deal for me.

Fingers crossed on winning VP18!

Dexcon wrote on 5/9/2020, 6:40 AM

Could it be a plugin you've got installed and not Vegas?

Nope. It's clearly from MAGIX, and all the questions relate to Vegas Pro - nothing to do with any 3rd party plugins. Of course, it could be from a really clever scammer - but then no ID details are requested.

billvo wrote on 5/12/2020, 9:19 AM

I was really happy to respond to the survey, as I like their products (and prizes) and unlike most surveys, I already gave them my contact information and email address which is usually a no-no. As always I read the beginning information to know if it was only for residents in a certain country, as is usually the case...halfway through I get to the address part and find out it is only for the USA...disappointed! My suggestion: they should just say this on the pop-up screen. And why not make another survey with prizes for people outside the US? Give away some title-pack/lower-thirds or something.

Yeah, it would've been really considerate of them to have it toggle off that notification after having responded to the survey. So now I have to either turn off notifications entirely or curse and dismiss the notification every time I close Vegas until the end of time or hopefully when they update the app.

michael-harrison wrote on 5/12/2020, 10:17 AM

@billvo welll, it's not like they put out updates very often :-(