Comments

xberk wrote on 4/24/2019, 11:30 AM

Very weird if the media works in VP14.

I'm wondering if its codec that VP14 has but VP16 does not have?

Can you find a video media that DOES work in VP16 or is it just EVERY type of video media?

Can you post for download a small clip of the media that is NOT working in VP16?

Can you post the MediaInfo on the type of media that is not working?

BillM wrote on 4/24/2019, 11:49 AM

Very weird if the media works in VP14.

I'm wondering if its codec that VP14 has but VP16 does not have?

Can you find a video media that DOES work in VP16 or is it just EVERY type of video media?

Can you post for download a small clip of the media that is NOT working in VP16?

Can you post the MediaInfo on the type of media that is not working?

 

Thanks for the reply.

I have explored multiple types of files. From my cellphone's video, to 360 video, GoPro files, to 4K files from my Sony AX53. Nothing plays in the preview window and the trimmer. Except the accompanying audio.

I'm wondering if there is some "switch" in 16 that I mistakenly hit. A universal video mute button?

john_dennis wrote on 4/24/2019, 11:57 AM

"I'm wondering if there is some "switch" in 16 that I mistakenly hit. A universal video mute button?"

BillM wrote on 4/24/2019, 12:35 PM

"I'm wondering if there is some "switch" in 16 that I mistakenly hit. A universal video mute button?"

Thanks. Not familiar with that setting window. But if I select "Clipboard" it mutes all files except audio.

Bill

vkmast wrote on 4/24/2019, 1:23 PM

Options menu > Mute All Video has been around for long. Should mute photos though as well...

BillM wrote on 4/24/2019, 1:28 PM

Options menu > Mute All Video?

Thanks. That one I was familiar with and it was and is unchecked.

Bill

vkmast wrote on 4/24/2019, 1:34 PM

Tried resetting?

BillM wrote on 4/24/2019, 1:43 PM

Tried resetting?

I did turn " Mute All Video" on, then off. No change. As a test, "Mute all Audio" works as intended. Thanks.

Bill

vkmast wrote on 4/24/2019, 1:49 PM

Did you try resetting the software to default settings as per the link?

Marco. wrote on 4/24/2019, 1:50 PM

If photos and titles work fine but video clips don't, it looks like something happened to the video decoders. Maybe the registration was set back and failed to re-register. Is your system online when you use VP16?

BillM wrote on 4/24/2019, 1:53 PM

Did you try resetting the software to default settings as per the link?

Oops lemme try that.

Bill

BillM wrote on 4/24/2019, 2:02 PM

Did you try resetting the software to default settings as per the link?

Did the reset and no changes. Still no video. Thanks.

Bill

BillM wrote on 4/24/2019, 2:03 PM

If photos and titles work fine but video clips don't, it looks like something happened to the video decoders. Maybe the registration was set back and failed to re-register. Is your system online when you use VP16?

System is online. Excellent connection. Thanks.

Bill

Marco. wrote on 4/24/2019, 2:09 PM

Are you sure Vegas Pro 16 is allowed to access your network? Windows may block it automatically.

BillM wrote on 4/24/2019, 2:36 PM

Are you sure Vegas Pro 16 is allowed to access your network? Windows may block it automatically.

I'll see if I can check that. Thanks.

Bill

xberk wrote on 4/24/2019, 3:52 PM

>>Suddenly imported video clips do not display in Pro 16.
>>Photos, titles, audio files all play and display fine
>>My older version, Pro 14 works fine. 

Can you render some of the video media that will not display? Does it render ok?

 

 

 

BillM wrote on 4/24/2019, 4:02 PM

>>Suddenly imported video clips do not display in Pro 16.
>>Photos, titles, audio files all play and display fine
>>My older version, Pro 14 works fine. 

Can you render some of the video media that will not display? Does it render ok?

 

 

 

Just tried a test. Sound renders only. Thanks.

Bill

xberk wrote on 4/24/2019, 4:06 PM

Is GPU acceleration "off"? How many video cards does your system have?

BillM wrote on 4/24/2019, 4:24 PM

Is GPU acceleration "off"? How many video cards does your system have?

The issue remains the same no matter what the "GPU Acceleration of Video Processing" is set at. Two video cards, plus "off".

Thanks,

Bill

xberk wrote on 4/24/2019, 5:09 PM

>>Two video cards, plus "off".

What do you mean "plus off"?

Are you using the same video card you are using in VP14?

BillM wrote on 4/24/2019, 5:32 PM

>>Two video cards, plus "off".

What do you mean "plus off"?

Are you using the same video card you are using in VP14?

There is an "off" choice in the settings. Yes same video cards for both versions.

Bill

AVsupport wrote on 4/24/2019, 5:43 PM

@BillM , could you pls post a screen shot of your VP?

my current Win10/64 system (latest drivers, water cooled) :

Intel Coffee Lake i5 Hexacore (unlocked, but not overclocked) 4.0 GHz on Z370 chipset board,

16GB (2x8GB Corsair Dual Channel DDR4-2133) XMP-3000 RAM,

Intel 600series 512GB M.2 SSD system drive running Win10/64 home automatic driver updates,

4TB 7200RPM NAS HGST data drive,

Intel HD630 iGPU - currently disabled in Bios,

nVidia GTX1060 6GB, always on latest drivers

main screen 4K/50p 1ms scaled @175%, second screen 1920x1080/50p 1ms.

vkmast wrote on 4/24/2019, 5:45 PM

Could you please confirm that you were able to clear the cache when you reset. (I only ask this because I once again just came across on another forum that it probably "did not happen".)

BillM wrote on 4/24/2019, 6:08 PM

@BillM , could you pls post a screen shot of your VP?

Sorry ... VP is what?

Bill