A few clarifications

Comments

nick-h wrote on 9/28/2016, 1:09 AM

I think Magix should re-visit their pricing structure,i personally think that the release should not even be a whole new version number,as all its doing is mainly fixing bug's,and I get annoyed that as a user and a long time user that I'm being asked to pay for something to fixed,the new additional functionality is stuff most other NLEs have had for a while now and to be frank are better at dealing with,

And I'm pretty annoyed that no-one from Magix has jumped into this thread and involved themselves in the discussion,its Not a witch-hunt I've never known Vegas users do that,

We do have heated discussion's,this should have been a $50 upgrade to long time users.

Jr. Pascual wrote on 9/28/2016, 1:33 AM

I think Magix should re-visit their pricing structure...

...this should have been a $50 upgrade to long time users.

+1...My thoughts exactly!

Wolfgang S. wrote on 9/28/2016, 3:38 AM
I doubt Magix has done it's homewwork

High quality management consultancy can never work based on prejudice.

Sure, but it does based in experience and clients do pay very well for that.

It is what you beliefe what kind of price points would be appropriate.

It is more than a believe, otherwise we wouldnt have this discussion.

At the end of the day what you express are doubts, beliefs, prejudice. Nothing more.

But they didn't. Worse than that they lied by implication. Existing users of v13 shoudl wait for a special upgrade rather than buy an additional licence with free upgrade for $199. That lost any confidence I had in the company.

Please show me the text where somebody like Eric stated that an upgrade for existing use will be cheaper then $199. He only stated that there will be special offers. And there are special offers that are cheaper then (als by SCS used) price for a new version.

And "lied by implication" means that he lied according to your expecation. But that is no lie. It is only that actual offers does not fullfill your expectation. That is a significant difference.

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

ushere wrote on 9/28/2016, 3:58 AM

at the end of the day this whole pricing / upgrade scheme and its explanation have been an unmittigated disaster.

it's unfortunate that magix has truly done themselves a major disservice and are more than likely going to suffer the consequences both in the short term and long term.

i've bought upgrades since 4, and though i haven't always been happy with them they did offer some tangible value over their predecessor. 14 is an insult, and it's highly unlikely i will bother with it, or magix in the near future.

if you're trying to enter a professional market then you need to act like a professional organisation...

vkmast wrote on 9/28/2016, 4:29 AM

The legendary initial VPro 13+14 offer newsletter, which I read was evidently received by users in some sections of the globe as early as end of June, in fact states this:

"Get in on the action. Upgrade your current version of VEGAS Pro to VEGAS Pro 13 now at an unbeatable price and receive VEGAS Pro 14 following release at the end of September 2016!"

This has certainly been proven to be true.

 

nick-h wrote on 9/28/2016, 6:12 AM

Let's look at Magix,maybe they were not sure what they were buying when they took on SCS,

Their product range has been aimed at the home market and the hobbie market,not so much the core industries,

Alot of the old users are people who make their living from their craft,and maybe Magix came in with the wrong idea thinking that high a prices are something we come have to expect from the software houses,

But some looking at the current market place,will show a big swing towards value and cutting edge updates,

It pains me to say it but Adobe have nailed it now,and they are the giant killer,for $280 a year I get every single thing they make and its udated all the time,i get access to huge amounts of online content,

For $80 a year I now have avid updating my audio suits,

These systems work and they work well,im not a hobbyist I have to earn a living so I want to see value from everything I use

ushere wrote on 9/28/2016, 7:15 AM

+1 nich-h - professionals DON'T begrudge paying for PROFESSIONAL software (even though unfortunately we don't expect it to be 100% perfect nowadays), but the reason we're making money from our businesses is that we are highly conscious of what we invest in and work with the knowledge we acquire from more than the sales spiel put out by the vendor, and one read through of this forum exposes a lot of unhappy users for any number of reasons...

i'm not in favour of the subscription model at all but be that as it may, it certainly offers value for money, and that is an advantage when dealing with pros. i think nick-h sums it up when he writes: 

A lot of the old users are people who make their living from their craft,and maybe Magix came in with the wrong idea thinking that high a prices are something we come have to expect from the software houses, But some looking at the current marketplace, will show a big swing towards value and cutting edge updates,

i'd never heard of magix prior to their taking over scs - and i've been in this business for 40+ years - so a quick perusal of their offerings had me pigeonholing them in the upper end of the consumer market with aspirations no doubt of expanding into the pro market. if this is their strategy then their mba's obviously have no idea of what the pro market expects from its vendors or even how to go about attracting new clients whilst holding on to their old ones.

at the risk of repeating myself yet again, magix has lost a longtime vegas user (and evangelist) and it's looking more doubtful than ever i'll ever return. when you have pretty serious FREE software available, most notably resolve and lightworks what magix needs to offer is something far beyond a few bug fixes at an exorbitant price to preexisting users. 

Matt12 wrote on 9/28/2016, 8:03 AM

Well, well. 

IMHO is either way:

- Magix said that they received a messy files with all users, they had no idea on how many pple were upgrading/buying the software 

- Magix had a clear idea on how many subscribers/buyers there were

After their promotional 13+14 offer probably their goal was reached, and they did not need more people to jump in or they wilfully sacrified those "few" (whom either they knew or they guessed) would have been pissed by the upgrade price.

As I already said, I won't upgrade (I did purchase all from version 6 up, but the 7th). I think the wording " waiting for an offer" was definitively misleading: ye, it is not "lied by implication", but that looks likes an excusatio non petita (get your latin dictionary for that)..

OldSmoke wrote on 9/28/2016, 9:21 AM

At the end of the day what you express are doubts, beliefs, prejudice. Nothing more.

And that is just your opinion. Nothing more.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

DrLumen wrote on 9/28/2016, 9:59 AM

Wolfgang, I'm curious, where you are coming from with your statements? Have you taken our concerns to Magix and they told you this is the way it is or are you just rabidly restating the most recent global info?

You are strongly making the love it or leave it argument. I find it unusual for a moderator to be making what seems to be official statements and doing company PR. Are you a paid magix moderator?

intel i-4790k / Asus Z97 Pro / 32GB Crucial RAM / Nvidia GTX 560Ti / 500GB Samsung SSD / 256 GB Samsung SSD / 2-WDC 4TB Black HDD's / 2-WDC 1TB HDD's / 2-HP 23" Monitors / Various MIDI gear, controllers and audio interfaces

OldSmoke wrote on 9/28/2016, 10:16 AM

Are you a paid magix moderator?

Good question.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

nick-h wrote on 9/28/2016, 10:27 AM

Ill do it for a free copy 😉

 

can i ask who did the beta testing on this release,

one other thing who is up-scaling for Ultra HD delivery, is this not 4k and above,

surely you would be already working in this format,or am i being a little dumb here i dont

think ive ever had a client come to me and say you know that HD content can you up scale it to

4K.

MikeyDH wrote on 9/28/2016, 10:50 AM

I received an extended offer to purchase by October16th, but the price remains the same. Apparently, no one from Magix is reading the comments in this forum. do they really think we are gullible with a longer time to "think it over" tactic.

SphinxRa40 wrote on 9/28/2016, 11:06 AM

Are you a paid magix moderator?

Good question.

Was wondering this to...must admire and admit his persistence defending MAGIX in all threads🙂

OldSmoke wrote on 9/28/2016, 11:10 AM

Maybe one of the many reasons Magix doesn't like existing users, they know the history and can't be scammed easily.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

ScheffFrog wrote on 9/28/2016, 11:34 AM

Wow, I am not joking about this, and am not sure why I have always, and I mean for every upgrade since Vegas 2.0, the PRO VERSION, never, ever cost me more than $99.00!  Now, that may have been because I always bought the new version early, so I could be sending in FIX reports.  

Matt12 wrote on 9/28/2016, 12:36 PM

I received an extended offer to purchase by October16th, but the price remains the same. Apparently, no one from Magix is reading the comments in this forum. do they really think we are gullible with a longer time to "think it over" tactic.

Well, they might read and stick with their decision anyway....we have no idea about people complaining vs all those who bought it anyway (either old 13+14 or 14 update price..)

SphinxRa40 wrote on 9/28/2016, 12:45 PM

I received an extended offer to purchase by October16th, but the price remains the same. Apparently, no one from Magix is reading the comments in this forum. do they really think we are gullible with a longer time to "think it over" tactic.

Well, they might read and stick with their decision anyway....we have no idea about people complaining vs all those who bought it anyway (either old 13+14 or 14 update price..)

That doesn't matter...even there are more people who bought VP14 then people who are "complaining", it could be a lot more buyers for sure... they still can but probably won't, then the people who bought it already gonna complain about a refund...and that is where they should think of the first place...OFFER (new customers) & UPGRADE (existing customers)

Wolfgang S. wrote on 9/28/2016, 2:18 PM

And that is just your opinion. Nothing more.

Similar as you write your opinions. But that is the point. It are opinions. You write it as if it would be laws of nature.

Have you taken our concerns to Magix

Be sure, I have written your concerns to Magix. Even if that would not have been necessary, because they are not stupid and follow this communication here.

Are you a paid magix moderator?

And no my friend, I am not paid by Magix. I am a fan of Vegas since years, I have worked as betatester since version 6 when I was invited to do that and I was a co-founder of the German Vegas forum 10 years ago. So it is not necessary to pay me at all because I love Vegas and still think it is a great software.

And no, I am not making PR, and I never stated that I have done any official statements for the company. If you think so please show me where I have written that.

And since I am not paid by Magix I can also asked questions like: what are you guys doing here? Why are you blaming a person like Eric again and again for his communication? Why are you blaming Magix again and again for their price policy? That becomes boring.

Make your decision in the one or the other direction, however you like it. If you think that Vegas 14 is not what you want - well that is up to you. No company will cry about that.

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

Kinvermark wrote on 9/28/2016, 2:28 PM

Sorry Wolfgang S., but for a moderator your comments are too argumentative and confrontational.  I humbly suggest you listen more and write less.  That would help to mend bridges in the communtity.

Just my opinion of course . 😃

OldSmoke wrote on 9/28/2016, 2:33 PM

No company will cry about that.

Most certainly not Magix.

Why are you blaming a person like Eric again and again for his communication?

Because of the misleading information that was given.

Why are you blaming Magix again and again for their price policy?

Because it's our right to do so, especially in the current situation.

If you think that Vegas 14 is not what you want

Again, it is not about what we want but what was offered, I guess you haven't read all the treads and posts about it.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

mfoxhop wrote on 9/28/2016, 2:43 PM

 

Hi, I am in the middle of a project with my Sony Vegas Pro 12 and it stopped working today. Then it came a note with a link for the update. It took me to Vegas Pro 14 page, wich I downloaded. But I can´t use my serial number for that. I don´t want to spend with upgrades. I just want to keep using my Pro 12 or the update that shows it is available. Can someone help me fixing this, please? Thanks. I am in Brazil.

Wolfgang S. wrote on 9/28/2016, 2:46 PM

Because it's our right to do so, especially in the current situation.

Are you so sure about that?

6. Directives – Noncompliance

Please follow instructions provided by our editors and moderators. We want to keep the quality of discussions at a consistently high level and prevent content which is offensive to users, MAGIX employees and moderators.Those who use the forums as a personal venting ground, as well as those who repeatedly cause trouble, will face consequences for doing so. 

Harassing other members may be met with warnings, temporary bans or complete removal from the community by the editors and moderators.

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti (12 GB)* Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Resolve Studio 18 * Edius X* Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED * internal HDR preview * i9 12900H with i-GPU Iris XE * 32 GB Ram) * Geforce RTX 3070 TI 8GB * internal HDR preview on the laptop monitor * Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG-K 1600 nits, Atomos Sumo

Others: Edius NX (Canopus NX)-card in an old XP-System. Edius 4.6 and other systems

vkmast wrote on 9/28/2016, 2:49 PM

If by update you mean the last build of Sony Vegas Pro 12, try this link

Vegas Pro 12.0 build 770: https://www.sonycreativesoftware.com/download/link?id=6963.1

You may have to be logged on to your old SCS account.