A few clarifications

Comments

vkmast wrote on 9/28/2016, 2:51 PM

Because it's our right to do so, especially in the current situation.

Are you so sure about that?

6. Directives – Noncompliance

Please follow instructions provided by our editors and moderators. We want to keep the quality of discussions at a consistently high level and prevent content which is offensive to users, MAGIX employees and moderators.Those who use the forums as a personal venting ground, as well as those who repeatedly cause trouble, will face consequences for doing so. 

Harassing other members may be met with warnings, temporary bans or complete removal from the community by the editors and moderators.

That's telling us.

OldSmoke wrote on 9/28/2016, 2:52 PM

Anybody feeling offended can well come in here and explain to us why the things are as they are. But I can also take this to Facebook and other social medias that have a far further reach if you prefer so.

And again, if Magix cant accept justified critic then it shows again what kind if company it is.

Do you really think threatening me does any good or will convince me to buy VP14 or any later version for that matter? Think twice.

Last changed by OldSmoke on 9/28/2016, 2:54 PM, changed a total of 2 times.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Eagle Six wrote on 9/28/2016, 3:03 PM

Sorry Wolfgang S., but for a moderator your comments are too argumentative and confrontational.  I humbly suggest you listen more and write less.  That would help to mend bridges in the communtity.

Just my opinion of course . 😃


This is my opinion as well....

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

nick-h wrote on 9/28/2016, 3:04 PM

Whooooo,i do believe we are keeping the discussion at a high level,so

Because it's our right to do so, especially in the current situation.

Are you so sure about that?

6. Directives – Noncompliance

Please follow instructions provided by our editors and moderators. We want to keep the quality of discussions at a consistently high level and prevent content which is offensive to users, MAGIX employees and moderators.Those who use the forums as a personal venting ground, as well as those who repeatedly cause trouble, will face consequences for doing so. 

Harassing other members may be met with warnings, temporary bans or complete removal from the community by the editors and moderators.

That's telling us.


Whooo,i believe we are keeping this discussion at a high level,so what their saying really is,if you are not a happy and want to join others in a discussion about how the feel,your going to branded with the trouble maker brush,

Looks like I'll be getting removed lol,ill go back to the old SCS forum because I won't be buying into Magix BS

Eagle Six wrote on 9/28/2016, 3:21 PM

OldSmoke wrote on 09/28/2016, 12:52 PM

Anybody feeling offended can well come in here and explain to us why the things are as they are.

I'm feeling a bit offended.  There is a lot of passionate statements from Vegas users and Wolfgang S. replies with statements defending the cause of the frustrations of those users, adding to the frustrations, rather than work to understand the frustrated opinions and provide insight into the reason Magix has made the offers which I think are at the core of the frustration.

I would presume Wolfgang, you are not privy to why Magix has made the offers for v14 as they have (you may have even stated that somewhere), it just appears you are arguing on behalf of the business practices regardless of how many have expressed displeasure.  It is certainly your right to disagree, however as a mod I think you are doing more harm than good for Magix and the Vegas community. 

Best Regards......George

Last changed by Eagle Six on 9/28/2016, 3:22 PM, changed a total of 1 times.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

Wolfgang S. wrote on 9/28/2016, 3:24 PM

Do you really think threatening me does any good or will convince me to buy VP14 or any later version for that matter? Think twice.

Threatening? Wrong approach! I have asked a question.

Again: Are you aware that there are community rules? And do you think that such using this forum as personal venting ground, repeating complains endless, is in line with those rules?

OldSmoke wrote on 9/28/2016, 3:30 PM

Are you in line with what your job is as a moderator?

 

+1 George!

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Wolfgang S. wrote on 9/28/2016, 3:35 PM

Hi, I am in the middle of a project with my Sony Vegas Pro 12 and it stopped working today. Then it came a note with a link for the update. It took me to Vegas Pro 14 page, wich I downloaded. But I can´t use my serial number for that. I don´t want to spend with upgrades. I just want to keep using my Pro 12 or the update that shows it is available. Can someone help me fixing this, please? Thanks. I am in Brazil.

The upgrade that the link shows will not work with your serial becaues it is Vegas Pro 14 what must be purchased. So if you do not want to buy this upgrade, a way foreward can be to uninstall your defect version and install the build 770 again, as suggested in the link by vkmast.

Since we cannot know what does not work any more with your existing version we cannot be sure if that will help you. But I would give that a try.

Tim Stannard wrote on 9/28/2016, 3:36 PM

Wolfgang,

I read lots of questions - or more accurately the same questions asked repeatedly and not being responded to. The only venting is because our questions are not being answered or even acknowledged.

Specifically what did Eric mean when he stated current users of 13 should wait for a special offer rather than buy the 13+14 product for $199? (because, no matter how you put it, at the moment the answer seems to be "because then you can pay more for it")

 

 

Wolfgang S. wrote on 9/28/2016, 3:39 PM

Are you in line with what your job is as a moderator?

Do you think that it is up to you to define what is in line or not in line with the job of a moderator?

OldSmoke wrote on 9/28/2016, 3:45 PM

Do you think that it is up to you to define what is in line or not in line with the job of a moderator?

Did you miss your orientation?

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

keith-forman wrote on 9/28/2016, 3:51 PM

How does one stop getting email notifications for this thread?

vkmast wrote on 9/28/2016, 3:56 PM

How does one stop getting email notifications for this thread?

Why on earth would you want to stop getting email notifications for this particular thread? The case is not closed yet.

Wolfgang S. wrote on 9/28/2016, 3:57 PM

Wolfgang,

I read lots of questions - or more accurately the same questions asked repeatedly and not being responded to. The only venting is because our questions are not being answered or even acknowledged.

Specifically what did Eric mean when he stated current users of 13 should wait for a special offer rather than buy the 13+14 product for $199? (because, no matter how you put it, at the moment the answer seems to be "because then you can pay more for it")


Tim,

I understand you quite well if you say you would expect an answer to those questions. Understandable and fair enough! 

But it is up to Eric to explain his statement. But what if he will not explain that? If it was simply an communication error? I do not know that and you do not know that. But if there is no answer then this must be accepted.

It makes no sense to complain endless about the same topic, and - because OldSmoke rejects the answer and he knows why because he knows the answer quite well ;) - I have to state it quite clear: it is not in line with the rules what is going on here. 

If that was accepted up to now in a very tolerat way, there are a lot of company forums where that would have been closed after the second page. But where is an end?

DeadRadioStar wrote on 9/28/2016, 4:02 PM

.... m-u-s-t .... u-n .... s-u-b .... s-c-r-i-b-e ...... 😱

OldSmoke wrote on 9/28/2016, 4:07 PM

But if there is no answer then this must be accepted.

Why? Why must we accept being screwed over?

But where is an end?

The end will be when there is an acceptable, to us previous owners acceptable answer from Magix why we are getting screwed. Even if Eric has misspoken, it would be his companies responsibility to correct his error. As a minimum, I expect the same offer being extended again to all previous owners of Sony Vegas Pro 13 that was offered earlier this summer; the one we asked NOT to take. I would even accept if Vegas Pro 14, not Edit, would be offered at $199.00, it doesnt have to include VP13. That would still be a lesser offer but one I could live with as a good will.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Wolfgang S. wrote on 9/28/2016, 4:30 PM

Do you wish to negotiate the price points now?  Would be fine for me, but unfortunately that is not up to me to do that. :)

And even if you feel screwed over, and I am sure that you feel so from your perspective, I wonder if anything can be done about that. Even if there is so much anger and emotions there.

Good night, here in Europe it is now midnight.

Eagle Six wrote on 9/28/2016, 4:34 PM

There was no communication error between me and Eric.  He wrote English, I read English.  In the context of the thread (in July), his reply "implied" there would be a similar or better offer for those of us on v13 (Wolfgang can spin this as he pleases, however perception is the truth).  If there was a communications error, it may well have been between Eric and someone else at Magix, which I don't know, nor do I think at this point anyone knows except Eric and someone at Magix.

If OldSmoke knows the answer, I think he would have stated so rather than him, me and others repeatedly asking.  To be specific, my question now is, "why did Magix offer v13+v14 for $199 to anyone in July/August, when it was presented as a upgrade, Eric then stated v13 users should hold for the release in September, then in September Magix offered Vegas Pro 14 at $249?  I don't expect Wolfgang to address this question, unless he gets the answer from Magix to post here.

Thank You and Best Regards......George

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

OldSmoke wrote on 9/28/2016, 4:45 PM

And even if you feel screwed over, and I am sure that you feel so from your perspective, I wonder if anything can be done about that.

I can with 100% certainty tell you I am not alone and therefore it is NOT ONLY from my perspective. Even the Facebook page is full of it.

Can anything be done about it? Maybe, maybe not, but accepting it is sticking your head in the sand.

because OldSmoke rejects the answer and he knows why because he knows the answer quite well ;)

Are you now saying I was right with all my previous statements about Magix? Thank you and sleep well!

Last changed by OldSmoke on 9/28/2016, 5:11 PM, changed a total of 3 times.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

Wolfgang S. wrote on 9/28/2016, 4:51 PM

Are you now saying I was right with all my previous statements about Magix?

No. And you know that I did not say so.

Perception is not the truth Georg, as you see here.

Good night.

Eagle Six wrote on 9/28/2016, 4:54 PM

Are you now saying I was right with all my previous statements about Magix?

No. And you know that I did not say so.

Perception is not the truth Georg, as you see here.

Good night.


I think you misunderstood, which isn't surprising, but I appreciate you taking the time to respond.

Best Regards.....George

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

DrLumen wrote on 9/28/2016, 6:21 PM

How does one stop getting email notifications for this thread?

Why on earth would you want to stop getting email notifications for this particular thread? The case is not closed yet.


Really!  I'm having popcorn trucked in just so I can continue to watch this all unfold and occasionally yell at the screen. :)

Former users wrote on 9/28/2016, 6:42 PM

To day (9/28/2016), I received a note to buy Vegas pro 14 upgrade for $199.

My question is Where to buy an download the upgrade??

OldSmoke wrote on 9/28/2016, 6:59 PM

To day (9/28/2016), I received a note to buy Vegas pro 14 upgrade for $199.

My question is Where to buy an download the upgrade??


Are you sure it's for Vegas 14 "PRO" and not just the "EDIT" version?

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)