Activation screen keeps popping up

Russ-Bales wrote on 10/17/2021, 10:50 AM

Every time I open Vegas 17 the "activate with serial number" pops up. The product is paid for, licensed and registered with Magix. I've been using it without this problem in the past. This is a new behavior. How to make it go away?

Thanks, Russ

P.S. Is Magix customer support non-existent?


vkmast wrote on 10/17/2021, 11:06 AM

No, but you probably want VEGAS Support. First though try and read this thread if it helps.

Howard-Vigorita wrote on 10/17/2021, 2:15 PM

I've encountered that in the past and deactivation with the help menu followed by an uninstall and then a re-install fixed it for me. Might also want to log into your Magix account and make sure the same machine does not appear more than once.

Russ-Bales wrote on 10/24/2021, 6:59 AM

Deactivation and reinstall fixed it. Thanks, vkmast and Howard-V

What's strange is that I did that last week and it did NOT fix it. Tried the same routine again and it worked. Go figure. Computers. Love 'em hate 'em.

Michael-Lyda wrote on 4/7/2023, 1:14 AM

In my case I did the remove program thing. Reinstalled and after activating the first instance, it seems to be working without registering each time. I should have checked on this forum a couple months ago. Thank you kindly.😄