Forum access issue

Howard-Vigorita wrote on 2/27/2023, 3:48 PM

It's like the forum just went 4k. Can only get here with a proxy via the UK. Network trace suggests akamai redirection in the US is failing. Without a proxy, I get this trying to access normally in the US:

Comments

vkmast wrote on 2/27/2023, 3:56 PM

Slow responses including some server errors as well a while ago here. I'm in Northern Europe.

james-ollick wrote on 2/27/2023, 4:30 PM

Ok now in the USA.

Home built PC - Corsair case, ASUS ROG Maximus XI Code motherboard, i9 9900k, 64GB Corsair Vengeance RGB DDR4 DRAM 3200MHz,  Sapphire Nitro+ Radeon RX 7900 XTX 24GB graphics card, Corsair 1000 watt power supply. Windows 11.

VP 21 BCC 2024 Boris FX Continuum Complete, Titler Pro v7. Various NewBlue effects.

rraud wrote on 2/27/2023, 4:37 PM

I just got the same error as @Howard-Vigorita and have been experiencing very slow download speeds for updates and such, for the last few weeks. btw, I am in New York.

Former user wrote on 2/27/2023, 11:04 PM

On another forum related issue. There are a lot of spam bots posting here, Maybe if it was required that email address's to be authenticated before posting or commenting it would prevent the dumber bots.

EricLNZ wrote on 2/28/2023, 1:55 AM

There are a lot of spam bots posting here

Really? How many have you seen in the past 11 days? Since the spam blocker was fine tuned Moderators haven't had to block any. The system has dealt with them and they haven't appeared here.

Unfortunately we know of one genuine poster who was accidentally blocked and hope there aren't others.

The Magix Community forum doesn't appear to be as fortunate. It's General Information section was swamped yesterday in the early hours GMT time.

EricLNZ wrote on 2/28/2023, 1:59 AM

The forum access is still playing up for me in the South Pacific.

vkmast wrote on 2/28/2023, 2:13 AM

@EricLNZ here as well again some intermittent slow responding. Spams are a different topic but as you say progress has been made and it seems that admins are considering suggestions and options regarding new registrations.

Former user wrote on 2/28/2023, 3:25 AM

There are a lot of spam bots posting here

Really? How many have you seen in the past 11 days? Since the spam blocker was fine tuned Moderators haven't had to block any. The system has dealt with them and they haven't appeared here.

 

 

Maybe 3 bots, but perhaps over a duration of a few weeks. I was basing my concern on the infrequent amount of times I've been checking the board lately, but could be coincidence, and I've witnessed all the bots of the last few weeks

vkmast wrote on 2/28/2023, 3:50 AM

@Former user did you actually report any of the bots you've witnessed?

RogerS wrote on 2/28/2023, 6:46 AM

I've reported a few. Most are around before Europe wakes up.

Don't think this has anything to do with the forum being slow, though.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

ASUS Zenbook Intel i9-13900H with Intel graphics iGPU with latest ASUS driver, NVIDIA 4060 (8GB) with latest studio driver, 48GB system ram, Windows 11 Home, 1TB Samsung SSD.

VEGAS Pro 21.208
VEGAS Pro 22.122

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Dexcon wrote on 2/28/2023, 7:53 AM

It's down time and time again right now. It's hard to know what time zone I'm in right now because I'm on a cruise ship but with an excellent 65 Mbps download speed.

From Vegas staff comments on the forum recently and in the past, it seems to me that MAGIX servers are a couple of decades out-of-date. Come on MAGIX, grow up and cater for the 3rd decade of the 21st century - stop being a cheap no-investment company lest you are left to be a failed company because you declined to keep up with current day customer expectations.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

VEGASDerek wrote on 2/28/2023, 8:52 AM

Our system administrators are looking into the problems.

EricLNZ wrote on 3/1/2023, 2:12 AM

It's got worse this evening my time. 1 March 2023 9.10 pm = 8.10 am GMT.

Foo-Bar wrote on 3/1/2023, 2:38 AM

Our system administrators are looking into the problems.

It's a serverside problem.

The queries to the main DB are routed wrong, so the ping is extreme low which results in unreachable / unusable interaction.

Check the booleans inside the DB query, they are overflowing the system.

Lol, this low end scripting platform becomes as buggy as Vegas does.

Maybe the loadbalancer went nuts and is now resolving the wrong DNS, but the issue is 100% backend related.

It's not only the forum, the homepage also went dead and showed a dead cat with sunglasses.

ping www.vegascreativesoftware.info

Pinging agw-gwc-vi-prd.germanywestcentral.cloudapp.azure.com [51.116.187.243] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 51.116.187.243:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

set wrote on 3/1/2023, 7:19 AM

Happening a lot lately....

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

RogerS wrote on 3/1/2023, 7:44 AM

Server seems to be getting slammed by something at particular times which isn't good. I'm also timing out a lot this week.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD and 2TB Samsung 980 Pro cache drive, Windows 11 Pro 64 bit

ASUS Zenbook Intel i9-13900H with Intel graphics iGPU with latest ASUS driver, NVIDIA 4060 (8GB) with latest studio driver, 48GB system ram, Windows 11 Home, 1TB Samsung SSD.

VEGAS Pro 21.208
VEGAS Pro 22.122

Try the
VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7

Grazie wrote on 3/1/2023, 9:41 AM

Yup, same here.

Grazie wrote on 3/1/2023, 9:42 AM

Just got back in.

VEGASDerek wrote on 3/1/2023, 10:53 AM

I know the system administrators are still looking into this issue. It seems to be a problem between the database and the cloud servers used to run the site. Some other Azure based services appear to be having some issues as well.

bitman wrote on 3/2/2023, 2:59 AM

Same here from Belgium. Nice to have 1 Gbps internet and waiting or not even getting in.

I whish they also change the CAPTCHA test to something else than Selecting traffic lights... I am getting pretty good at selecting traffic lights!

Anyway, thanks anyway for the post, good to know it is not a client side issue!

Last changed by bitman on 3/2/2023, 2:59 AM, changed a total of 1 times.

APPS: VIDEO: VP 365 (22 build 122, 21 - build 315), VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2024, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 23H2
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2

 

 

Grazie wrote on 3/2/2023, 3:05 AM

I whish they also change the CAPTCHA test to something else than Selecting traffic lights...

@bitman - 😆 Gotta suggestion? Spot the Server? Identify the IT staffer? Specify the Service Log?

EricLNZ wrote on 3/2/2023, 3:52 AM

Still playing up.

Grazie wrote on 3/2/2023, 1:39 PM

Looking solid now! Well done!

bitman wrote on 3/3/2023, 7:15 AM

I whish they also change the CAPTCHA test to something else than Selecting traffic lights...

@bitman - 😆 Gotta suggestion? Spot the Server? Identify the IT staffer? Specify the Service Log?

@Grazie again I had traffic lights to select in order to get access to this forum; if I can make a suggestion:

"select all images with nipples"

APPS: VIDEO: VP 365 (22 build 122, 21 - build 315), VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 17 HDpro XXL, Boris Continuum 2024, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 18, Spectral Layers Pro 10, Audacity, FOTO: Zoner studio X, DXO photolab (8), Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 23H2
  • CPU: i9-13900K (upgraded my former CPU i9-12900K),
  • Air Cooler: Noctua NH-D15 G2 HBC (September 2024 upgrade from Noctua NH-D15s)
  • RAM: DDR5 Corsair 64GB (5600-40 Vengeance)
  • Graphics card: ASUS GeForce RTX 3090 TUF OC GAMING (24GB) 
  • Monitor: LG 38 inch ultra-wide (21x9) - Resolution: 3840x1600
  • C-drive: Corsair MP600 PRO XT NVMe SSD 4TB (PCIe Gen. 4)
  • Video drives: Samsung NVMe SSD 2TB (980 pro and 970 EVO plus) each 2TB
  • Mass Data storage & Backup: WD gold 6TB + WD Yellow 4TB
  • MOBO: Gigabyte Z690 AORUS MASTER
  • PSU: Corsair HX1500i, Case: Fractal Design Define 7 (PCGH edition)
  • Misc.: Logitech G915, Evoluent Vertical Mouse, shuttlePROv2