Need Support for VP20

j-v wrote on 4/29/2023, 10:30 AM

Upgraded from????
What are you trying to load? MediaInfo please.

John-Wittle wrote on 4/29/2023, 10:36 AM

Upgraded from 19.0 but have used every vegas since 5. I have an mp4 which will play in windows media but can not load into the media player of vegas? I just errors out. I have downloaded the mp4 twice and it does not seem corrupted.

j-v wrote on 4/29/2023, 11:05 AM

I have an mp4 which will play in windows media but can not load into the media player of vegas?

Mp4 says nothing about the codec that is used and Vegas is not a mediaplayer but an edit program.
So if you want help you have to give the MediaInfo that is asked for.

John-Wittle wrote on 4/29/2023, 11:28 AM

General
Complete name : E:\Raw2023\bandy_seminar sun.mp4
Format : dash
Codec ID : dash (dash/mp42/iso6)
File size : 8.16 GiB
Duration : 3 h 55 min
Overall bit rate : 4 961 kb/s
Frame rate : 30.000 FPS

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.2
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Format settings, GOP : M=4, N=90
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 3 h 55 min
Bit rate : 4 693 kb/s
Nominal bit rate : 5 000 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 29.412 FPS
Maximum frame rate : 30.303 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.075
Stream size : 7.72 GiB (95%)
Writing library : x264 core 163 r3059 b684ebe
Encoding settings : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=6 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=16 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / stitchable=1 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=infinite / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=20 / rc=abr / mbtree=1 / bitrate=5000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=6000 / vbv_bufsize=5500 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 3 h 55 min
Bit rate : 265 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 441 MiB (5%)
Default : Yes
Alternate group : 1

John-Wittle wrote on 4/29/2023, 11:29 AM

That is the one that will not even load. This is the one that locks up vegas:

General
Complete name : E:\Raw2023\bandy_seminar sat.mp4
Format : dash
Codec ID : dash (dash/mp42/iso6)
File size : 20.7 GiB
Duration : 9 h 23 min
Overall bit rate : 5 257 kb/s
Frame rate : 30.000 FPS

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.2
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 9 h 23 min
Bit rate : 5 000 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 29.412 FPS
Maximum frame rate : 30.303 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.080
Stream size : 19.6 GiB (95%)
Writing library : x264 core 163 r3059 b684ebe
Encoding settings : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=6 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=16 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / stitchable=1 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=1 / keyint=infinite / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=20 / rc=abr / mbtree=1 / bitrate=5000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=6000 / vbv_bufsize=5500 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 9 h 23 min
Bit rate : 265 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 1.03 GiB (5%)
Default : Yes
Alternate group : 1

Wolfgang S. wrote on 4/29/2023, 11:40 AM

What is the source of that footage? Variable framerate?

John-Wittle wrote on 4/29/2023, 11:59 AM

It was livestream to Vimeo

Wolfgang S. wrote on 4/29/2023, 12:27 PM

A livestream from (or to?) Vimeo? So, no footage from a camera?

Why do you think that a Vimeo stream can be edited in an video editor, designed to edit footage generated by cameras? Hmm …

John-Wittle wrote on 4/29/2023, 12:37 PM

Am I missunderstanding? Is a vimeo livestream Mp4 not able to be post production edited?

Wolfgang S. wrote on 4/29/2023, 12:50 PM

At least you see what happens …

Wolfgang S. wrote on 4/29/2023, 1:13 PM

But maybe you can use any tool that makes a conversion for you.

John-Wittle wrote on 4/29/2023, 1:39 PM

I am not following. It is an Mp4 and should be able to edit. Why does Vegas crash and why do they have no tech support?

vkmast wrote on 4/29/2023, 2:55 PM

@John-Wittle do you not have "Support" to click at the top of this page in your browser? It should enable you to at least try and contact VEGAS Support using this link.

Howard-Vigorita wrote on 4/29/2023, 3:26 PM

@John-Wittle Not all video is designed for editing. Sometimes providers either don't want you doing that or want to charge extra. Providers like Zoom have an internal setting to make their video easier to edit... the Zoom special setting turns off VFR and does CFR instead. You might want to ask Vimeo support if they have that option. If they do not, you can always use a tool to convert VFR to CFR before bringing it into Vegas. I do it with ffmpeg and I understand Handbrake does it too. Google it and you'll find videos and discussions on how to do it with various tools. Here's a previous discussion thread here on it:

https://www.vegascreativesoftware.info/us/forum/converting-vfr-to-cfr--136369/

John-Wittle wrote on 4/29/2023, 3:33 PM

At this point I need to just pay someone to help but it is exhausting how hard Vegas is to get support.

EricLNZ wrote on 4/29/2023, 6:24 PM

Neither of the files John posted media info on have great framerate variations. So surely VP20 should handle them? But they have long duration. I wonder if that is a factor.

andyrpsmith wrote on 4/29/2023, 6:33 PM

They are Dash files and need to be re-wrapped, try using shutter encoder, worked for me when Dash files would not load.
DASH is a streaming protocol - the video stream is inside a 'container' and the container is broken into chunks and streamed.

rock-c wrote on 4/29/2023, 9:11 PM

@John-Wittle Try editing them using the free Davinci Resolve.

Former user wrote on 4/29/2023, 10:02 PM

A livestream from (or to?) Vimeo? So, no footage from a camera?

Why do you think that a Vimeo stream can be edited in an video editor, designed to edit footage generated by cameras? Hmm …

Because every other editor that I have can edit these videos. Also if Vegas could read Vimeo video, and dev's fixed that problem years ago, Vegas would likely be able to read live segmented video from numerous other video providers such as YouTube and Twitch, and would also be able to read the game changing new OBS recording format - Fragmented MP4, like other editors.

Fix one problem that Wolfgang didn't think needed fixing and you fix compatibility with many other formats including future formats, and that's exactly what happened with OBS Fragmented MP4 and instant compatibility with NLE's that aren't Vegas.

Wolfgang S. wrote on 4/30/2023, 1:27 AM

Fix one problem that Wolfgang didn't think needed fixing and you fix compatibility with many other formats including future formats, and that's exactly what happened with OBS Fragmented MP4 and instant compatibility with NLE's that aren't Vegas.

It is not up to me to decide, what will be corrected by the development team and what not. Maybe it will be fixed, maybe not. It is not a typical camera footage, and I wonder about the assumption that this should work. Please contact Magix about that question.

And it is another assumption only, that a fix of this footage type would fix „the compatibility with future formats“. How can you know that?

And if this footage is compatible with other NLEs - again an assumption? Have you tested that, how can you know that?

RogerS wrote on 4/30/2023, 1:34 AM

If you want something new supported try including it here so it won't be missed: https://www.vegascreativesoftware.info/us/forum/vegas-pro-feature-requests--134374/

I hope for better support for 10-bit HEVC, etc. before spending limited development resources on more esoteric formats.

rock-c wrote on 4/30/2023, 2:30 AM

It is not a typical camera footage,

No need to scrutinise over whether it's a camera footage, because 99% of video producers today in 2023 will use non-camera footage more or less. In the age of social media, anyone can make a video, not just the camera owner. In 2023, an NLE is very backward if it can only import the format the camera shot in.

Former user wrote on 4/30/2023, 5:29 AM

It is not up to me to decide, what will be corrected by the development team and what not. Maybe it will be fixed, maybe not.

You have influence Wolfgang, I hope you are more proactive about getting more compatibility when not on the public forum.

And it is another assumption only, that a fix of this footage type would fix „the compatibility with future formats“. How can you know that?

I noticed it with the the first beta release of OBS 29. The 3 other editors I use had compatibility straight away.

And if this footage is compatible with other NLEs - again an assumption? Have you tested that, how can you know that?

Well it is an assumption that making Vegas compatible with 1 segmented/chunked format makes it compatible with the other formats

These are live formats from Twitch and Youtube and an OBS fragmented file that I've already shared. https://www.dropbox.com/s/n7is6uwyas3byqh/segmented.rar?dl=0

They just need rewrapping, not a big deal, except why put the customer through that, Vegas is supposed to be a fast simple to use efficient editing experience. People shouldn't have to read forums to find out how to load Vimeo Dash Video, and as soon as OBS 19 is out of beta there may be many more wanting to know why their OBS videos don't play in Vegas.

Search for Vimeo on the forum, the same questions about incompatibility go back to VP13

Wolfgang S. wrote on 4/30/2023, 6:47 AM

It is not a typical camera footage,

No need to scrutinise over whether it's a camera footage, because 99% of video producers today in 2023 will use non-camera footage more or less. In the age of social media, anyone can make a video, not just the camera owner. In 2023, an NLE is very backward if it can only import the format the camera shot in.

99%? Wonderfull new world. What is your source for 99%? Or is it only your impression/feeling/guess?