@mshenk07 please do contact customer support to ensure your crash dumps are sent to us for review. Also, you could try removing the Colorfast 2 effects and see if the crashing goes away.

Hi. This is the status of my situation.

After the initial  post of Dee, I sent all my crash logs to support. I have had no response.

I did go into Vegas 15 in order to do several reworkings of a finished video. I had reversed the "Disabling so4compoundplug.dll fix" (which initially allowed me to see my transitions in editing but caused the program to crash every 30 seconds)

After Disabling so4compoundplug.dll fix (restoring the program to defaults) I disable GPU acceleration. This improved the editing performance to just about as good as I am getting with Vegas 14. I also agree with the commented above that rendering times are better with Vegas 15

I know you guys want to resolve negative issues such as mine as you have a product to sell and naturally you are working to resolve and make things better.

At the moment I am using Vegas 14 with any new projects just because I am scared to be stuck in an environment that I can't back out of if there are any issues again. 

Naturally this is my next thought. With GPU acceleration turned off what am I missing? Should there be better editing performance and rendering times available with the GPU acceleration set to on? Does it just not work with Vegas 15? Is this a bug you are working to fix? And when can we expect another version of the program.

Hi again. Dee has been working with me for most of the afternoon. After a few recommendations, Updating my Gforce drivers and installing V2 of Vegas 15 and turning GPU on again, I played back a quick edit that I did using DJI drone footage and Sony A7S footage. This is the video result. In real life it looks a bit smoother than the video presented. The timeline doesn't jump like that so the preview is also smoother. Transitions are smooth and I even make the edit screen a bit larger with no ill effects.

Thanks for the Vegas teem for making me feel like a person and not a number.

Still looks awful to me. How many fps is your playback averaging (shown next to "Display" below your preview window)? Looks like about 5fps to me. At "Best (Full)", with GPU acceleration off, my DJI OSMO and Panasonic GH4 long-GOP UHD 29.97p footage plays back smoothly at full frame rate. I have an Intel i7-5960X.

Give this thread a run-through in case you've missed something in there.

Any chance of sharing a sample clip for users to test (e.g. on Dropbox, Google Drive, OneDrive, mega.nz, wetransfer.com or mediafire.com)? The only Phantom 4 Pro clip I have on file is HEVC.

I don't use a preview window but V15 became impossible to use due to slowdown/GUI repainting issues after a short period of use. That was during my trial. I want to upgrade for the super fast GPU rendering but I'm hoping they figure out why the reworked GUI (which I think is ugly) has caused the program to have these issues. The 2 main upgrades since V14 were GPU speed (amazing in my tests) and the dark GUI. V14 GUI was better and never redrew the screen everytime I clicked on something. I'm pretty sure the next build (update) should be coming soon so fingers crossed they have a resolution for your situation.

joseph-w,

We have not received any reports of issues with the GUI performance. Your problems, I believe, are unique as the work done with the GUI actually simplified and streamlined the painting of the interface in the application. If you could, it would be helpful for us if you elaborate as to exactly what you are seeing and how to reproduce the problems you are seeing with the GUI. Thanks.

Hello,

I've just posted an issue about exactly the same problem. I have uploaded video clips that show what happens.
The problem occurs during crossfades/transitions between different portions of one and the same active take. Crossfades between different takes run smoothly.

https://www.vegascreativesoftware.info/us/forum/crossfade-problem-in-vegas-pro-15--109619/

BR/Michael

yeah, something is defiantly wrong there... It needs to run at more than 3-5 fps :/ I wanted to quick add on to my earlier comment about rendering speeds in regular 1080HD--I'm using the rendering preset that is labeled NVIDIA--still wowed at how it renders almost twice real-time even with layers and effects...Also wanted to say it's nice to see the dev team reading and working diligently on these posts...finally wanted to answer about the crashes I have--I'm pretty sure it was because of numerous instances of Titler Pro 6 adding up...Effects (like Colorfast2), of course I only enable for rendering, not during editing/ playback...Thx all, good luck with the 4k Phantom4 vid...

Thanks for your feedback, we do greatly appreciate it. As developers on VEGAS (and the rest of our team), it does concern us when you're not having optimal experiences with the software...actually...really bothers us :( Believe me, the last thing we want to hear are users staying on a previous release when we've worked hard to add value with requested new features and many bug fixes, with the goal to maintain performance and stability in a new release. And just to be clear, we do go through a rigorous beta cycle with dedicated beta testers which allows us to find, catch, and fix real world "in the field" issues prior to release.

I can tell you that we are vigorously investigating and solving many of the recent so4compoundplug.dll issues that will be in a future update. The issue here is that the older compoundplug.dll, while supporting older files well, doesn't support many newer .mp4s. The flip side is that the newer tech supports newer .mp4s but we're finding has some issues with the plethora of formats out there, we're working hard with dedicated team members to root these issues out asap.

To dez123-vaghy:

When you contacted customer service about performance issues, after having turned off so4compoundplug.dll, did they request your crash dump that you're experiencing every 30 seconds? This isn't cool and unacceptable, we'd like to look at your crash dump. Please contact customer service to get this to us. You could try turning off GPU acceleration in the Preferences->Video tab or make sure you're using the latest GPU drivers.

To wilvan:

I can't repro this issue, can you please give detailed info here or contact customer service with the specific FX (OFX video FX I assume) and your window layout.

With the holiday upon us, I can't say we'll be able to get back to you immediately, but will try to address these issues as soon as possible.

Hi Dee,

Please have a look at my post about crossfade problems in VP15. It regards the same problem as adressed by dez123-vaghy. There are uploaded videoclips showing what happens.

https://www.vegascreativesoftware.info/us/forum/crossfade-problem-in-vegas-pro-15--109619/

BR/Michael

Hey Micheal, please see my post in that thread. Thanks.

@Dee Is there any update on this problem? I am still having this problem and we are in March now.

Ive just read through this thread,thank god its not just me,its taken me a long time to come back and try Vegas Pro again after spending the last 2 yrs mainly in Premiere,and omg god 12 shots into a edit on Vegas it crashes locks up,and the play back is choppy,if i so much as use a fade it kills it,and im running a i7 32 gig,and gtx 1080 6gig card which should eat this,im using AVC into a MOV container and this simple footage from a gh3 im dreading using footage from arri as those files are huge,now please tell there is a fix for this ive disable mutli threading all the standard stuff,but choppy play back is still there,its a real shame as Vegas is a very fast editor but i find myself regretting jumping back,but i do still have Premier and Resolve.sad face

joshua-noesser and nick-h, thanks for your feedback.

Update 4 was recently released and fixes the GUI slowdown while Update 3 fixed the crossfade issue, not sure if this addresses your particular issues, but wanted to make sure you knew it was out there.

I will forward your feedback to my fellow developers for review.

joshua-noesser and nick-h, thanks for your feedback.

Update 4 was recently released and fixes the GUI slowdown while Update 3 fixed the crossfade issue, not sure if this addresses your particular issues, but wanted to make sure you knew it was out there.

I will forward your feedback to my fellow developers for review.

What is the current release? I want to make sure I am not on it already.

https://www.vegascreativesoftware.info/us/forum/vegas-pro-15-update-4-build-321--110654/

I am on this release and there is still poor performance on crossfades. It is better than before but not great. Also, I am still having all the issues with any text and other items in an overlay.

I am on the brand new release and the performance is still lacking,ive even tried other graphics cards and the best one is a 1050ti 4 gig why this is i am baffled,my gtx1070ti 6g stumbles badly with any fades,yet just going back to other NLEs on my machine they all work perfectly,these include Avid,Adobe,and Resolve,all run at full res without any issues,no choppy play back,i also get some odd text issues,but at least Magix guys have got in touch with to try and find some answers.

I have a problem with editing ProRes in Vegas 15. It's very, very slow.

Example footage with grading(effects):

GTX 1080 ~ 13fps

GTX 1070 ~ 7fps

Intel HD Graphics (GPU inside CPU) ~ 18fps

GPU OFF ~ 22fps

That's very strange. DavinciResolve works with GTX1080 realtime stable 25fps even with effects.

Ive had to go back to Prem pro cc18,it just works for me its stable,granted i have to wait for the footage to injest so to speak,but once its got that it runs flawless,Vegas Pro 15 is just still choppy and the crashing is just to much,its a real shame that it seems to be struggling with high bit rate formats,stuff coming off my Blackmagic shuttles just kill it,ill just wait for the next update to see if that gets it working,but i wont be upgrading to 16 and if that comes out before fixing all the issues with 15 ill be extremely un-happy.

Seems like this product is never going to be fixed. Whats the odds on a free upgrade to 16? That is if it works.

I also have a problem with my footage from Blackmagic ProRes. Very slow preview. I thought the VP15 would be fine, but it's not. I upgraded 4x and hoped the bugs would be fixed and GPU support fine.
If the VP15 will not be fixed, I will have to switch to another software. I do not like it.

Seems like this product is never going to be fixed. Whats the odds on a free upgrade to 16? That is if it works.

I hope so ive only just brought Vegas Pro 15 held off for a long time,so id be extremely unhappy if 16 suddenly comes out,and leaves me with software which is not really working as it should,i shoud not have to be looking for work around for any of the major formats.

...granted i have to wait for the footage to injest so to speak,but once its got that it runs flawless,Vegas Pro 15 is just still choppy...

Doesn't that mean Premiere is creating a PROXY? Why not use proxies in Vegas for a fair comparison?

Hi,

I am trying to edit 4k .MOV from a GH5. I'm using a four-year-old Toshiba laptop (which did have amazing specs for the day and includes an NVidia graphics card).

I have only 8 GB physical RAM but 16 GB virtural memory on an SSD device.

I have two really serious problems:

1) The system crashes all the time. The more there is on the timeline, the worse it is. At about 3 minutes it simply becomes impossible to work with it.

2) While rendering is now reasonably fast in 1080p using the NVenc codec (which does not give such nice results as the old Main Concept or whatever it was), but the render times are only about 2x real time (very simple material with a minimum of EFX). The problem is that timeline playback is hopeless, even with extremely low settings (Preview, 1/4).

I've been using Vegas since about version 9 and have always had a lot of trouble with it, but in the past it has eventually settled down and allowed me to get work done.

With 15 Pro, I really am not getting my video out; there are simply too many problems.

If I thought it would actually help, I'd buy a new computer with whatever it needs to play 4k back in real time and render out 4k video in, say, 5x real time.

From what I can see, Vegas 15 is just not ready for prime time, and unless there's serious reason for optimism, I'm going to have to change to Resolve. I dread the learning curve, and I have always like Vegas (when it was working).

So we really need to know what to expect here. I have wondered if Sony didn't simply sell a junk heap of code to Magix and good luck.

I can accept that things slow down when the machine has to start using VRAM, but it should not crash, which is mostly what it does. And it crashes when I'm not even trying to play back, just moving stuff on the timeline.

I'm really very discouraged at this point and very sorry I paid $150 for this. (It's the only Pro version I have, so I have no version 14 to roll back to.)

Joel