LOL @zdogg I could not agree more. I have Resolve and while it is awesome for color correction, it is clunky as can be for editing and worse than Premiere for non-intuitiveness. I absolutely love Vegas for audio and to me, it is one of its greatest strengths. I use Nectar Elements inside Vegas and have had a blast coming up with effects and enhancing sounds. I've learned a lot by studying the pre-sets on Elements too.

The only thing I whish for in a new version, is a version that do not crash every 5 minutes. Or when you do something a little advanced.

This is supposed to be a professional software, right?

The only thing I whish for in a new version, is a version that do not crash every 5 minutes. Or when you do something a little advanced.

This is supposed to be a professional software, right?

Don't forget, professional software requires equally "professional" hardware. If Vegas crashes every 5 minutes for you then its time to look deeper and includes hardware as well as 3rd party plug ins.

The only thing I whish for in a new version, is a version that do not crash every 5 minutes. Or when you do something a little advanced.

This is supposed to be a professional software, right?

Don't forget, professional software requires equally "professional" hardware. If Vegas crashes every 5 minutes for you then its time to look deeper and includes hardware as well as 3rd party plug ins.

How would you perform that testing? Let's assume no plug-ins for simplicity's sake.

The only thing I whish for in a new version, is a version that do not crash every 5 minutes. Or when you do something a little advanced.

This is supposed to be a professional software, right?

Don't forget, professional software requires equally "professional" hardware. If Vegas crashes every 5 minutes for you then its time to look deeper and includes hardware as well as 3rd party plug ins.

How would you perform that testing? Let's assume no plug-ins for simplicity's sake.

Not sure what you mean exactly but there are so many things that go wrong with hardware including simple ones, like reseating the CPU, RAM modules or any component with a connector. For example, power fluctuations are always overlooked as a possible cause for system instability and so is the most simple one, overheating; whether caused by dust or insufficient cooling devices. Unfortunately there is no "Test" that would take all of that into account. Also, for example, just because it says GTX1060 on the box it doesn't meant hat they are all the same across manufacturers. Even Intel's CPUs from the same model don't all behave the same, especially with age.

 

The only thing I whish for in a new version, is a version that do not crash every 5 minutes. Or when you do something a little advanced.

This is supposed to be a professional software, right?

Don't forget, professional software requires equally "professional" hardware. If Vegas crashes every 5 minutes for you then its time to look deeper and includes hardware as well as 3rd party plug ins.

How would you perform that testing? Let's assume no plug-ins for simplicity's sake.

Re Testing, I'd suggest Prime95. It basically heavily uses everything in your computer so if something is not quite correct may find an issue. It used to be (still is?) used by people overclocking computers to check for stability

Not sure what you mean exactly but there are so many things that go wrong with hardware including simple ones, like reseating the CPU, RAM modules or any component with a connector. For example, power fluctuations are always overlooked as a possible cause for system instability and so is the most simple one, overheating; whether caused by dust or insufficient cooling devices.

Sounds reasonable - But if you have a MSI quality Military class III Mobo, an i74930K not OC'ed (but still liquid cooled), a quality brand GTX 1050ti not Oc'ed, a 1 KW Corsair best class Power unit, a well cooled aluminum case with a proff. earthing (by copper spear) on any component - even the printers, an updated Win10 64 proff, Quality virus protection etc etc - and all (repeat: A-L-L) programs but Vegas run without any glitches - then it is strange that on such a machine - Vegas - even with nothing on the TL - just crashes and crashes and crashes - even as many other users describe: often after some 5-10 minutes left untouched.

Other programs on this machine i.e. the 3D animation program Muvizu - use a lot of RAM, CPU and GPU heavily - even when idling - and where I have not seen a crash for a year.

I have changed drivers, have bought and installed new graphics cards (and yes: I have cleaned the machine for Nvidia things before changing to AMD and vice versa) - but to no avail.

I am not ranting or whining - just making my humble opinion as a 45+ years M.sc. in computer engineering clear.

Quality virus protection

@ritsmer and there may already be your problem. And the strange thing is, I don't have any of your stuff at all. I do have branded components, brands I trust for many years. You also didn't mentioned anything about a UPS.

One more question:

even as many other users describe: often after some 5-10 minutes left untouched.

How many other users are we talking about? 100, 1000, 10000??

Quality virus protection

@ritsmer and there may already be your problem. And the strange thing is, I don't have any of your stuff at all. I do have branded components, brands I trust for many years. You also didn't mentioned anything about a UPS.

Most sorry, but I have some difficulties accepting your idea : My Military Grade III Mobo from MSI is not a brand? Ceramic condensers ?. My MSI GTX 1050ti is not a brand? (Btw: I have bought and tried 3 different graphics cards ). My Corsair 1 KW Power unit is not a brand?. My Intel i7 4930K is not a brand?. My Samsung SSD's are not a brand? As to UPS I live in Denmark where power failures are next to not existing.

Are you not going a little tough on me ? Vegas' crazy crashing is my own problem ? I must smile.

But as usual my central point is totally ignored: It was: Why do all other programs run on this machine for more than 2 years now - even GPU intensive programs - without any glitches while Vegas just crashes and crashes - AND EVEN WITHOUT ANYTHING ON THE TL.

I have done nothing but computers since 1970 and do have worked up kinda feeling for when a program is stable and when it is not. In the hundreds of "Vegas Stopped Working" reports I have offered my own help and my machine for helping Magix finding the obvious error in Vegas - but I have received nothing but years of icy silence.

As I wrote a few months ago: I am out of here. Sorry that I wasted time coming back.

Over and out.

Quality virus protection

@ritsmer and there may already be your problem. And the strange thing is, I don't have any of your stuff at all. I do have branded components, brands I trust for many years. You also didn't mentioned anything about a UPS.

Most sorry, but I have some difficulties accepting your idea : My Military Grade III Mobo from MSI is not a brand? Ceramic condensers ?. My MSI GTX 1050ti is not a brand? (Btw: I have bought and tried 3 different graphics cards ). My Corsair 1 KW Power unit is not a brand?. My Intel i7 4930K is not a brand?. My Samsung SSD's are not a brand? As to UPS I live in Denmark where power failures are next to not existing.

Are you not going a little tough on me ? Vegas' crazy crashing is my own problem ? I must smile.

But as usual my central point is totally ignored: It was: Why do all other programs run on this machine for more than 2 years now - even GPU intensive programs - without any glitches while Vegas just crashes and crashes - AND EVEN WITHOUT ANYTHING ON THE TL.

I have done nothing but computers since 1970 and do have worked up kinda feeling for when a program is stable and when it is not. In the hundreds of "Vegas Stopped Working" reports I have offered my own help and my machine for helping Magix finding the obvious error in Vegas - but I have received nothing but years of icy silence.

As I wrote a few months ago: I am out of here. Sorry that I wasted time coming back.

Over and out.

 

I think you miss read my post. I said that I don't have such component like yours, like a military grade mono, I just have a well branded one and yet my system is stable and has always been since VP11 when I build it specifically for it. Aside from the graphic card and swapping mechanical drivers for SSDs, I haven't made any hardware changes to it.

I haven't missed your main point but you seem to have dismissed two of my points. One is your antivirus software and the other is your power supply. Power outage is only one side a UPS will protect you from, the other is power fluctuations. No matter where you live, there will always be fluctuations and even a well branded PSU, I have the same as you have, won't protect you from it.

And again, I don't have the problems like you and "many other users" have, I especially never experienced something like Vegas sitting untouched and just crashing which to me sounds very much like AV software related.

I do have more question: what frequency are you running your RAM at? Many don't know the limitation of Intel's on chip memory controller and tend to run their RAM at higher speeds then the controller is specified for.

@ritsmer If everything else is stable, look for it to be a plug in like New Blue or other 3rd party plugs. Also, hardware will sometimes crash Vegas, like MIDI or sound card or control surface not being ready/available when the program expects that. Try opening a fresh project, Untitled or default or whatever, and then go to your hardware settings and try that.

Hardware:

When I bother to buy a Military class Mobo it is because I expect them to be the most stable available - certified to work reliably in rough environments.

When I buy the K version of Intels processors I expect them to be most reliable available - certified to be Oc'ed (even if I would never Oc).

When I buy more expensive memory but still use it at low standard speed it is to ensure a stable hardware environment. My i7 4930K is capable of memory speed 1333/1600/1866 and I run it at 1333.

I have read in this forum that Vegas can behave well if you use old GTX570 GPU's , some old driver versions etc etc - but sorry: I am not going to search Craig's list or the like for old HW just to satisfy Vegas.

And I do not use midi, special sound cards, controller UI's, USB thingy's etc. - just a cabled Logitech mouse, cabled keyboard and the standard audio output.

My whole IT installation is earthed through a low resistance copper spear outside. ALL IT things even run on one phase only. All IT here even have its own fault current HPFI relais and their own fuses. Internet and Ethernet is by wire. No printers no nothing via WiFi. All this because I have done nothing but computers for 45+ years and know where trouble may come from. All my outlets have an earth wire and all power-plugs have an earth pin even if it in not normal here at all.

So I think we can conclude that my hardware is Ok.

But again:

All (repeat A-L-L) other programs on the machine do run 100% stable. If power fluctuations, spikes, memory speed etc should make trouble it is not conceivable that the trouble is only there when I run Vegas.

The animation software that I use makes 25 full HD frames per second from tens of thousands of polys - and add shadows, does movement keyframes etc etc - and so it strains the GPU up to 20 percent when it is just idling with a middle sized set - and it does not care which brand GPU card I use or which driver versions etc. - it just runs and runs.

Every time I buy and install new things in order to try to make Vegas more stable (GPU cards, drivers etc) then the animation program just continues to run and run. And no: The animation program does not start processes in the background lurking to tease Vegas - and anyway: Vegas is unstable whether other programs are started/have been started - or not.

Finally the trouble with Vegas here definitely started with the first Vegas 14 upgrade. Being an old IT guy I notice such things - just as I breathe.

You ask if I can prove 10, 100 or 1000 other users having the same problem - that Vegas just stops after some minutes even when it is left untouched - but I can only read this forum and from time to time such posts do pop up - and I do not think all of them are the usual troll posts we see around here.

BUT: fortunately Magix do know. I myself have reported hundreds of such crashes since 1. upg. of V14 - and it is very easy for Magix to search through all these crash-data to see how often other users have had Vegas crashes with nothing on the TL. I know that some rumors say that nobody gets or reads the crash reports - but such a thing is simply inconceivable for a serious software company - why would they ask the users to use the customers valuable time to report what they just did and send more data - if they did not use all this info -??

But again: I do not want to spent more time on these crashes receiving nothing but: It is your own fault - your machine is not a "brand" etc etc.

@ritsmer The recommendation to use older cards like a GTX570 or HD6790 was made to those users that are interested using GPU render acceleration for the MC AVC and Sony AVC codecs like in VP14 and earlier versions but that has changed with VP15. If render speed with VP14 isn't of your concern I still recommend AMD over Nvidia due to its superior OpenCL/GL computing performance, I use a Fury X and I am very happy with it in all versions of Vegas. I still use SVP13, some VP14 but I am now moving on to VP15 since the update that allowed the use of VCE.

Without knowing what Magix support already advised you, I would be looking for things like the autosave feature, audio drivers, removable storage and yes, AV software. The only thing I can think off that Vegas does periodically is autosave, even an empty project. It writes the autosave file into the temp folder which you can select under preferences. The AV software could be watching out for that activity and eventually prevent it which may cause Vegas to hang/crash. You could increase the autosave timer and see if that also increases the time it takes for Vegas to hang or disable the AV software for a while. I am sure Vegas does other stuff in the background too, like checking on audio inputs, see if a camera is connected and so on or a removable storage is available. Also, from my own experience, Logitech's Setpoint software did cause troubles on VP11 and VP12 and I removed it ever since; and so do things like Wacom tablet drivers.

Again, I am not disputing you choice in hardware. All I am saying is that I don't have a military grade motherboard, but like you, have expensive and even overspec RAM wiCH I run at the max the 3930k can handle, I believe that is 1600 but I use tighter timings as recommended by the manufacturer. I EVEN have my CPU overclocked to 4.3GHz and I dont have issues since I build the system end of 2012. I use it daily 10-12hrs, sometimes render overnight and I am not sure how earthing is done in my house which why I use a UPS aside from the obvious power outage protection. My house also has several air conditioner that could cause issues when they kick in. Is Vegas more sensible than any other software? Yes it is but something like you experiencing is just out of the norm.

"I know that some rumors say that nobody gets or reads the crash reports"

Of course the Magix stuff reads all the crash reports – if them reach them. Always keep in mind that the (semi-)automated message sending of crash reports is broken since quite a while and you need to store and send the crash reports manually via a support ticket. This is not a rumor.

"I know that some rumors say that nobody gets or reads the crash reports"

Of course the Magix stuff reads all the crash reports – if them reach them. Always keep in mind that the (semi-)automated message sending of crash reports is broken since quite a while and you need to store and send the crash reports manually via a support ticket. This is not a rumor.

Marco, thanks for that information. Maybe a link on "how to" would be nice. I've had a crash or two, but nothing like what I am reading from others. I can have a project open on Vegas doing nothing for hours, and never a crash. But if something happens that's "funky", I would like to know how to get the information to the people that need it.

https://www.vegascreativesoftware.info/us/forum/how-to-send-error-reports-using-the-problem-reporting-service-prs--103727/ (linked in https://www.vegascreativesoftware.info/us/forum/faq-troubleshooting-crashing-and-stability--104785/ section 24 "If you still need help").

Awesome!

"I know that some rumors say that nobody gets or reads the crash reports"

Of course the Magix stuff reads all the crash reports – if them reach them. Always keep in mind that the (semi-)automated message sending of crash reports is broken since quite a while and you need to store and send the crash reports manually via a support ticket. This is not a rumor.

Because I use and like Vegas since V3 I have sent some 200 crash reports during the last 2 years (after first update of V14) - many with thorough descriptions of what happened and with several ideas as to how to find the error - just as Magix asks for every time when the error window pops up.

Besides 200 most irritating crashes I now see that all this effort of mine was for absolutely no nothing.

To naive me it is surprising beyond any expectation that Magix has not fixed the crash reporting - are they not interested at all ? - or at least just changed the text. So sorry: Changing a simple text should be something even the most inexperienced programmer newbie can do. No excuse for not fixing such a thing in 2 years - None !

I just agree, though all we can do here is posting the info about it (what we often do).

@ritsmer "Military spec" is basically saying your capacitors and perhaps other electronic parts are robust, and that means will hold up in heat, heavy usage, but really means will last, but that has zero to do with compatiblity issues you are having.

You did not answer about 3rd party plugins.

First thing you should do is fresh install Windows. That is simply what one does when your "mystery" problems are unsolvable by more quickly accessible means. Don't cry about it , Just do it, or......Keep crying, but I am saying if you want to solve it, you start from scratch and DON't install ANY third party plug ins, and then, after you are stable, try MAYBE to install a plug in , one at a time, allowing for some time before you try again.

(You can, in some instances, install windows over itself, look online and see about those options, the fresh install is the best bet, but the other might work as well.)..

Not sure what you mean exactly but there are so many things that go wrong with hardware including simple ones, like reseating the CPU, RAM modules or any component with a connector. For example, power fluctuations are always overlooked as a possible cause for system instability and so is the most simple one, overheating; whether caused by dust or insufficient cooling devices.

Sounds reasonable - But if you have a MSI quality Military class III Mobo, an i74930K not OC'ed (but still liquid cooled), a quality brand GTX 1050ti not Oc'ed, a 1 KW Corsair best class Power unit, a well cooled aluminum case with a proff. earthing (by copper spear) on any component - even the printers, an updated Win10 64 proff, Quality virus protection etc etc - and all (repeat: A-L-L) programs but Vegas run without any glitches - then it is strange that on such a machine - Vegas - even with nothing on the TL - just crashes and crashes and crashes - even as many other users describe: often after some 5-10 minutes left untouched.

Other programs on this machine i.e. the 3D animation program Muvizu - use a lot of RAM, CPU and GPU heavily - even when idling - and where I have not seen a crash for a year.

I have changed drivers, have bought and installed new graphics cards (and yes: I have cleaned the machine for Nvidia things before changing to AMD and vice versa) - but to no avail.

I am not ranting or whining - just making my humble opinion as a 45+ years M.sc. in computer engineering clear.

Some of us here have very similar hardware configurations that do not experience the problems you have. I am using a Samsung Evo 960 SSD, GTX 970 (I've used it with 10 series cards before as well, works just fine), military grade parts on my motherboard just like yours, Ryzen 71800x at stock speeds, 64GB of DDR4 underclocked. I too run CG animation software all the time, Cinema 4D namely, as well as After Effects, and will do this while running Vegas sometimes, and I have no such issues.

I know how frustrating it can be to see everything else running right but one program crashing, but yours is not a common case. There's obviously something about your hardware or software configuration that is different than most users, or more people would be reporting these issues. Contact Magix directly using the reporting link a few posts up and let them know, hopefully you can work with them towards a resolution. I know they helped me a while back when I couldn't render a project without it crashing, an update was released within weeks that fixed it.

@ritsmer I also know how you may feel. Unfortunately, modern software/hardware are very complicated and if one program does not crash does not mean you do not have HW issue. The program might just not use some HW (like integrated Intel's encoder) or use other software branch in driver that is not buggy. I think the easiest way for you is to disable GPU in Vegas and then try to clean install on a separate drive Windows + chipset/graphics drivers + Vegas and check if the issue is still there.

P.S. I used to have a hi-end graphics card from Gigabyte. Was fast and stable in modern games, in Vegas, played nicely in FurMark for hours. However, for some reason it was crashed almost instantly in "outdated" Skyrim. I have no idea why (bronse+ rated PSU, military grade MSI MB, good RAM, nothing overclocked). Tried different drivers, re-installed windows. Another GPU in the same PC -- no issue. This GPU in another PC -- no issue. Could not fix that. Was not able to find any other program that was affected. Could I blame Gigabyte or Skyrim's creators? Yes, I could. Did I? No. No reason for that. This was some kind on compatibility issue. The easiest way was to replace the GPU in that PC and use it in different PC.

P.P.S. I'm not trying to say that Vegas is rock stable and do not have bugs. It crashes sometimes for me (not very often) and I still cannot use VP15 as it has some bugs that affect my workflow (using VP13).