Vegas Pro 14/16 Edit Error -59 (Humble Bundle)

Jackson-Barton wrote on 4/23/2021, 6:55 PM

I've been using Vegas Pro 14 for a few years without any issues. I bought Vegas Pro 16 Edit through Humble Bundle today and registered my product through the Magix website. I used the installer there and upon opening the program I received the following "Error code: -59" "An error occurred starting VEGAS Pro. There is no license to use this software.".

I uninstalled all versions of Vegas Pro from my PC and removed all Magix, Sony Creative Software, Sony, and Vegas folders/files/registry entries from all hard drives connected to my pc. Then, ran CCleaner to clean my registry data, and rebooted my pc. I then reinstalled Vegas Pro 16 from my registered product page. Upon starting the program, I received the error again. I've tried going to my activation page on the Magix website but I cannot create an activation key. (Even if I could, I cannot input the key because the program itself will not start.)

I then tried to redownload Vegas Pro 14 Edit to see if that still worked. I got the same error.

I've tried everything I can think of to no avail. Please advise.

Things to note:

  • I'm connected to the internet.
  • I have registered my serial key through the MAGIX Service Center.
  • I've tried restarting my router, modem, and pc.
  • I've deleted the files in Program Files, Program Files x86, Programdata, Appdata>Local, Appdata>Roaming on BOTH my C: and D: drives.
  • I've deleted all MAGIX, Sony, Sony Creative Software, Vegas, Vegas Pro, and Xara registry files in both HKEY_CURRENT_USER, and HKEY_LOCAL_MACHINE (including the entries in Wow6432Node).
  • I've seen this post and followed it exactly https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-59-16xx-and-account-already-exists--537/.
  • I've removed all activations of all products and machines on the MAGIX Service Center page.
  • Programs will not prompt activation window on startup due to the error messages. (They will not start at all.)
  • Vegas Pro 14 Edit was working fine and is now subjected to the same error message.

 

Comments

NickHope wrote on 4/24/2021, 1:25 AM

It might be worth you checking these clean uninstall instructions, just in case you missed something that's causing this issue.

Jackson-Barton wrote on 4/24/2021, 2:20 AM

It might be worth you checking these clean uninstall instructions, just in case you missed something that's causing this issue.

Done. Same problem persists after reinstalling after the clean uninstall.

NickHope wrote on 4/25/2021, 12:52 AM

That's frustrating. I think you'll have to take this up with support: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-get-help-and-support-for-vegas-pro--104781/

Jackson-Barton wrote on 4/25/2021, 12:24 PM

I've never downloaded a cracked software in my life. There has to be another explanation.

walter-i. wrote on 4/25/2021, 2:59 PM

I've never downloaded a cracked software in my life. There has to be another explanation.

Hopefully you will find out together with the support.

Jackson-Barton wrote on 4/25/2021, 3:32 PM

I've never downloaded a cracked software in my life. There has to be another explanation.

Hopefully you will find out together with the support.

If they ever respond.

vkmast wrote on 4/25/2021, 3:46 PM

If they don't, try Online Live Chat (on weekdays), advice here in section 6. Included in the FAQ post Nick gave a link to above.