Vegas Pro 14/16 Edit Error -59 (Humble Bundle)

Jackson-Barton wrote on 4/23/2021, 6:55 PM

I've been using Vegas Pro 14 for a few years without any issues. I bought Vegas Pro 16 Edit through Humble Bundle today and registered my product through the Magix website. I used the installer there and upon opening the program I received the following "Error code: -59" "An error occurred starting VEGAS Pro. There is no license to use this software.".

I uninstalled all versions of Vegas Pro from my PC and removed all Magix, Sony Creative Software, Sony, and Vegas folders/files/registry entries from all hard drives connected to my pc. Then, ran CCleaner to clean my registry data, and rebooted my pc. I then reinstalled Vegas Pro 16 from my registered product page. Upon starting the program, I received the error again. I've tried going to my activation page on the Magix website but I cannot create an activation key. (Even if I could, I cannot input the key because the program itself will not start.)

I then tried to redownload Vegas Pro 14 Edit to see if that still worked. I got the same error.

I've tried everything I can think of to no avail. Please advise.

Things to note:

  • I'm connected to the internet.
  • I have registered my serial key through the MAGIX Service Center.
  • I've tried restarting my router, modem, and pc.
  • I've deleted the files in Program Files, Program Files x86, Programdata, Appdata>Local, Appdata>Roaming on BOTH my C: and D: drives.
  • I've deleted all MAGIX, Sony, Sony Creative Software, Vegas, Vegas Pro, and Xara registry files in both HKEY_CURRENT_USER, and HKEY_LOCAL_MACHINE (including the entries in Wow6432Node).
  • I've seen this post and followed it exactly https://www.vegascreativesoftware.info/us/support/article/troubleshooting-error-59-16xx-and-account-already-exists--537/.
  • I've removed all activations of all products and machines on the MAGIX Service Center page.
  • Programs will not prompt activation window on startup due to the error messages. (They will not start at all.)
  • Vegas Pro 14 Edit was working fine and is now subjected to the same error message.

 

Comments

NickHope wrote on 4/24/2021, 1:25 AM

It might be worth you checking these clean uninstall instructions, just in case you missed something that's causing this issue.

Jackson-Barton wrote on 4/24/2021, 2:20 AM

It might be worth you checking these clean uninstall instructions, just in case you missed something that's causing this issue.

Done. Same problem persists after reinstalling after the clean uninstall.

Jackson-Barton wrote on 4/25/2021, 12:24 PM

I've never downloaded a cracked software in my life. There has to be another explanation.

walter-i. wrote on 4/25/2021, 2:59 PM

I've never downloaded a cracked software in my life. There has to be another explanation.

Hopefully you will find out together with the support.

Jackson-Barton wrote on 4/25/2021, 3:32 PM

I've never downloaded a cracked software in my life. There has to be another explanation.

Hopefully you will find out together with the support.

If they ever respond.

vkmast wrote on 4/25/2021, 3:46 PM

If they don't, try Online Live Chat (on weekdays), advice here in section 6. Included in the FAQ post Nick gave a link to above.