Thank you for your attention, nevertheless will continue searching for an answer/solution

@fab You won't get an answer without telling us what's in your mp4s. Mp4 is just a wrapper and we need to know the codecs used inside. Please post Mediainfo. Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

@fab Why bother posting if you're not going accept the offer of help? these people know the majority of answers you'll spend time searching for 🤷‍♂️

Thank you for your attention, nevertheless will continue searching for an answer/solution

Sounds like you don't want our help; that's not a problem, and best of luck.

Possibly a language problem?

Thank you for your attention, nevertheless will continue searching for an answer/solution

Nope -- perfect English grammar and syntax. Suspect an entitlement.

@Musicvid

Something to entertain yourself while you're wasting your time.

You seem somewhat hard to deal with. I am lucky you not all.

@fab you are the one looking for help. Someone offers you help but points you in a direction that shows you how you should seek the help, and you reject it.

You can search the forum for yourself, use Google, etc... or... you can follow the simple direction that @Musicvid pointed you to.

This forum inmates seem to have very fast conclusion minds. Wish I meet here people along the time less dire.

@fab Best of luck mate, you've just insulted a large % of the regulars on here that would've helped you 'along the time', 🤦‍♂️😂

You seem somewhat hard to deal with. I am lucky you not all.

You are the one who is hard to deal with. You expect answers without providing any information so that others can help you.

We obviously have a language translation problem. What is your native language?

He doesn't want help. Time to move on...

How come you don't understand what I write. Can you show the points.

No. You show us the information first.

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

WHAT LANGUAGE DO YOU SPEAK?

How come you don't understand what I write. Can you show the points.

Here is the first thing I did not understand:

Thank you for your attention, nevertheless will continue searching for an answer/solution

That is what you wrote after the first answer to you. That first answer contained a link that would show you instructions for giving the forum members more information that would help them figure out your problem.

What I did not understand was why you did not follow that link and give more information. Figuring out problems is too hard without information. You are the only person that can provide information about your problem.

@fab you need to post Mediainfo as advised above here. Otherwise this thread will be closed by next Monday as it is going nowhere without that info. Thank you for your understanding.

What do you mean by media info. I already mentioned that is a video file, format mp4 that the software Vega movie does not recognize.

@fab please read the comment I linked to. It's this one: https://www.vegascreativesoftware.info/us/forum/codec--133839/#ca834371 from @EricLNZ  (third comment after your original post).

What do you mean by media info

Oh for heaven's sake, EricLNZ gave you the link to MediaInfo 2 days ago - https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Please try to help yourself so that others on the forum can try to help you. At the moment, that seems like a bridge too far.

I already mentioned that is a video file, format mp4 that the software Vega movie does not recognize.

We all know that it is an mp4 video file - duh! But as EricLNZ commented 2 days ago:

Mp4 is just a wrapper and we need to know the codecs used inside.

Hence the repeated request for more information about your media.

... that the software Vega movie

Huh? Are you sure that you are using Vegas Pro in the first place? Dare I ask what exactly is the NLE, version and build that you are using.

"MediaInfo is a convenient unified display of the most relevant technical and tag data for video and audio files." Note that it is a free download