@GoodEnough Did you mention your total used hardware? I gave you a template that always works with only CPU, if you have other possiblities we don't know, but with GPU help ( Nvenc of Nvidia or QSV of Intel) it goes a lot faster.
"Normally' with what hardware? 10X may be "normal" for some depending upon their pc. The Render Quality selected also has a bearing on the time required.