I purchased Vegas Movie Studio Platinum 16, downloaded and started installation. everything went fine until the end. Got an error message
-2147163964
I have Windows 10. What does this mean and why won't the program finish the install and create a short cut?
I could give you some solutions, but we encourage folks to do their own searches.
Go up one page, and type -2147163964 in the search box.
If you still have problems, feel free to ask again.
Hi, did everything. Turned off .NET Framwork - same error. Uninstalled all the Visual C++ and reinstalled them. Same error and still not loaded. Any suggestions?
Where were you advised to turn off .NET Framework?
When I looked up error - 2147163964
If you get error "2147163964" or the message "Download is incorrect" during installation, you may have a problem with the "Microsoft .Net Framework".
You can troubleshoot this problem by first checking that the "Microsoft .Net Framework" is active on your system.
"Microsoft .Net Framework" is integrated into the operating system and can be enabled through "Control Panel > Programs and Features > Turn Windows Features On or Off".
We recommend that you check both boxes for "Microsoft .Net Framework" and then click "Apply" and "OK".
Please note that you may need to restart the system for these changes to occur.
Not in this link anyway if you read through
If you get error "2147163964" or the message "Download is incorrect" during installation, you may have a problem with the "Microsoft .Net Framework".
You can troubleshoot this problem by first checking that the "Microsoft .Net Framework" is active on your system.
"Microsoft .Net Framework" is integrated into the operating system and can be enabled through "Control Panel > Programs and Features > Turn Windows Features On or Off".
We recommend that you check both boxes for "Microsoft .Net Framework" and then click "Apply" and "OK".
Please note that you may need to restart the system for these changes to occur.
If the problem persists, please download and install the latest "Microsoft .Net Framework" from HERE.
After installing "Microsoft .Net Framework", please reinstall the software.
If the problem persists, we recommend reinstalling the "Microsoft visual C++ Redistributables" packages.
Uninstall "Microsoft Visual C++ Redistributables " through the "Control Panel > Programms and Features".
Restart the computer.
Download and install all "Microsoft Visual C++ Redistributables".
Ahh I misread the post. They were on the first time. I turned them back on. Lets try this again. Thank you for taking the time with a dumb blond. I will get this :)
Still not installing and I get the sane error. Any suggestions?
https://www.vegascreativesoftware.info/us/support/ > Ask Support and
"Click the FIND A SOLUTION button.
Click Technical problems / Errors.
Click the product you are using from the choices provided.
A list of answers for different issues will appear.
If none of those address the issue click SEARCH FOR OTHER SOLUTIONS.
Type the issue you are experiencing into the search bar provided.
Click FIND A SOLUTION.
Click SEND A SUPPORT REQUEST.
Log into your support account.
Type the description of the issue.
Click CONTINUE.
Fill in the information requested on the next page and click SUBMIT SUPPORT REQUEST."
(Quoted from here)
Write here what your used hardware looks like, what CPU, what GPU, where is Vegas installed?
Processor intel core i7-3630QM CPU @ 2.40GHz 2.40 GHz
RAM 120. GB
System 64-bit Operating System, 64-based processor
GPU Intel HD Grapics 4000
Vegas is in Program Files
Vegas is in Program Files
That's normal, Vegas has to be installed on C/: for the best result.
its on C/: under Program files
I think the RAM should be 12 GB because 120 GB is very, veryyyyyyy much .
For the rest I don't see a problem in your hardware voor VMS 16
Are there other plugins for video or audio installed on that computer?
"The HD Graphics 4000 was a mobile integrated graphics solution by Intel, launched in May 2012."