Issues with Movie Studio Platinum 12.0

marianna-a wrote on 12/11/2017, 6:50 AM

Greetings,

I'm writing this discussion, because yesterday my software, Movie Studio Platinum 12.0, got some problems.

I got this software among other 3 (ACID Music Studio 9.0, DVD Architect Studio 5.0, Sound Forge Audio 10.0) inside the Imagination Studio package that was included with my Vaio computer - it was preinstalled. When I installed all of them, I only had to activate them through the Internet connection.

However, when I reinstalled Movie Studio Platinum 12.0, it also required a serial key for the activation. The problem is that I never got a key for its activation the first time I installed it, because it was preinstalled on my Vaio PC.

I tried to look at Vaio support, but I was got redirected on the Vegas Website.

What can I do to reactivate my Movie Studio Platinum 12.0?

My Vaio PC is a SVE1712S1EB, Win 8 Operative System (x64), Intel Core i5-3210M CPU @2.50GHz (4 CPU), 16 GB RAM (originally 6 GB).

Thank you for the help!

Comments

Musicvid wrote on 12/12/2017, 8:15 AM

See if this discussion helps

https://www.vegascreativesoftware.info/us/forum/can-t-find-my-products-serial-numbers--108820/

vkmast wrote on 12/12/2017, 9:58 AM

I found only somewhat out-of-date discussions on the topic here https://community.sony.com/t5/VAIO-Software-Other-Operating/bd-p/vaio-other-operating-systems. But if you don't find help* from the thread in musicvid's link, I guess you could at least try asking there.

*)https://www.sonycreativesoftware.com/myaccount/home?returnToView=/myaccount/mysoftware