Movie Studio 13.0 now crashes when opened on Win10 64-bit

gfw wrote on 8/24/2020, 2:59 PM

I've been using Movie Studio fine, but now it errors on opening, including after uninstalling and reinstalling. Any advice on what to try would be appreciated - I've not been able to find this specific fault listed here, but it looks like some others are known issues.

Error details follow:

Problem Description
   Application Name:    Movie Studio
   Application Version: Version 13.0 (Build 190) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
   Fault Address:       0x00007FF667476B77
   Fault Offset:        0x00000000003C6B77

Fault Process Details
   Process Path:        C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
   Process Version:     Version 13.0 (Build 190) 64-bit
   Process Description: Movie Studio
   Process Image Date:  2014-11-25 (Tue Nov 25) 13:59:02

Comments

vkmast wrote on 8/24/2020, 3:25 PM

At least try resetting "if it worked before". Follow closely the instructions that apply to Movie Studio versions as well.

gfw wrote on 8/24/2020, 3:41 PM

Okay, thanks, resetting seems to have worked - at least a blank project will open now! I'll come back if there are any more problems.

Musicvid wrote on 8/24/2020, 7:20 PM

Feel free to mark @vkmast reply as The Solution, if you wish.