My vegas 17 pro preview keeps freezing during clips.

Dexcon wrote on 4/11/2020, 8:45 AM

Welcome to the forum. To give people on the forum some knowledge about your technical circumstances, please refer to the following link from 'Important Posts' with particular regard to the MediaInfo info:

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

https://mediaarea.net/en/MediaInfo

j-v wrote on 4/11/2020, 9:27 AM

Show us also screenshots of Vegas settings for Options/Preferences/Video and -/-/ File I/O.
Plus the exact driverversion of your Nvidia 1070

Musicvid wrote on 4/11/2020, 10:06 AM

Are you using the latest graphics drivers?

Have you tried temporarily turning off GPU Acceleration of Video Processing in Preferences?

MrTomSI wrote on 4/12/2020, 6:00 AM

https://gyazo.com/6043b9d0db4fa7f0243255e4e5e0195f - Video Preferences. https://gyazo.com/737cac2df34358e2c27b5cbafa2c5f23 - file I/O

i have tried turning off GPU acceleration yes, thank you for your responses.

I am currently updating to the latest graphics drivers and will let you know how that goes.

edit: it hasnt changed anything, i also forgot to mention that the program freezes when i type something into the video FX bar too, also the whole program freezes in sync with when the preview freezes

j-v wrote on 4/12/2020, 6:07 AM

@MrTomSI

To show here your screenshots, use this button

j-v wrote on 4/12/2020, 6:13 AM

the program freezes when i type something into the video FX bar too

Are you able to show us that FX bar?

MrTomSI wrote on 4/12/2020, 10:06 AM

https://gyazo.com/1b9326ba9a72c073aae6d38c3d348ee6

i actually typed in "blur" quickly but only the b showed up and it whitescreened

MrTomSI wrote on 4/12/2020, 10:06 AM

i find it easier to upload screenshots via gyazo if thats ok ?

vkmast wrote on 4/12/2020, 10:10 AM

We do prefer if you use the upload file button.

j-v wrote on 4/12/2020, 10:19 AM

https://gyazo.com/1b9326ba9a72c073aae6d38c3d348ee6

i actually typed in "blur" quickly but only the b showed up and it whitescreened

It has to go this way if all is normal in VPro 17

i find it easier to upload screenshots via gyazo if thats ok ?

No because you are the one that is asking for help that we maybe can deliver and it's much easier to have all in the same question than click on a link and than waiting to be redirected to a site for gameplayers.

Musicvid wrote on 4/12/2020, 12:16 PM

We are still missing the essential file properties from SECTION C of the first link you were given by @Dexcon. Maybe this link will help. I know of no way to begin to help you without them, please?

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

j-v wrote on 4/12/2020, 12:37 PM

@Musicvid Indeed plus the exact driverversion for the Nvidia GPU.

MrTomSI wrote on 4/13/2020, 12:49 PM

j-v wrote on 4/13/2020, 1:37 PM

Thanks for the screenshots.
1. For the best use of your GPU you have to install the latest STUDIO driver nr.442.19 and not the lastest Game driver.

2. To decode the files better for the preview you have to choose in FileI/O the Nvidia in the lower part of that screen.

3. For smoother playing some added OFX effects and help with rendering you have to use the Nvidia in GPU acceleration of your 3th picture. For most modern files Vegas uses the so4 Compound plugin that uses this for the best preview and renderhelp.
Some strange or older files cannot use the so4 plug and therefore it is better to not use GPU accelleration and/or that default plugin.

MrTomSI wrote on 4/14/2020, 10:41 AM

i have done everything you said @j-v, it has actually reduced the freezing slightly, however the shorter clips still seem to freeze. is there anything else i could do ?

j-v wrote on 4/14/2020, 10:53 AM

however the shorter clips still seem to freeze. is there anything else i could do ?

How can we know?
Not knowing the info @Musicvid was asking for as
- MediaInfo of your used files
- Projectproperties
- A .veg of a project with those problems, so we could see what you are doing
- File properties by Vegas

MrTomSI wrote on 4/14/2020, 11:17 AM

Its happened with more than one project, as i said. its not the specific files that are affecting it. what files do you want me to send specifically

j-v wrote on 4/14/2020, 11:25 AM

Did I aske for files?

MrTomSI wrote on 4/15/2020, 10:18 AM

@j-v sorry, file properties

j-v wrote on 4/15/2020, 10:37 AM

Vegas file properties do you get by rightclick on the video of an event placed on the timeline and than choose "properties". Total different from MediaInfo and special the lower part of the "general" tab is important to find problems

Musicvid wrote on 4/28/2020, 12:24 PM

my GFX card is a 1070 NVIDIA card

The following post appeared yesterday on the Handbrake forum:

To get usable hevc encoding with Nvidia card you need the Turing NVEnc, this means it has to be a 1650 Super or better (1660/20xx). The non-Super 1650 don't have this, nor do any of the older Nvidia cards like your 1080 and there's currently no AMD cards with what I would consider an usable hevc encoder.

And as others have noted, even the Turing NVEnc is in the "speed, not quality per bit" group but there's a number of cases where it makes good sense like streaming.

@MrTomSI