Firstly I have tried the uninstall and reinstall method and it comes back the same exact way as it was uninstalled.
secondly the tab "view" only brings up "extensions" and that is grey so I can not click the windows tool bar options to bring this video back.
Thirdly it looks solid at the side where the video screen would be and not three dots to bring it back it is simply the place for effects and nothing else.
Does anyone have a clue how to fix this and why it happens every few months this must have been like the 5th time.