When will you sell Acid Pro 10 Suite at a discount for legacy users?

Paul-Nunn wrote on 10/24/2020, 3:47 PM

Magix is selling Vegas Pro 18 Suite Upgrade and Sound Forge Pro 14 Suite Upgrade versions to legacy users for less than New Customers can buy, but for some odd reason they are selling Acid Pro 10 Suite Upgrade for the exact same price as New Customers can buy it for. In other words, legacy users who have been buying Acid Pro for 10-15 year are not getting any break on an Acid Pro 10 Suite upgrade over new customers. Why is this? This is the first time I have ever seen this...

Comments

Musicvid wrote on 10/24/2020, 4:43 PM

This is the Vegas forum. This is not the Magix website.

Vegas does not sell the Acid line of Products.

All of the information you need or to make an inquiry is at magix.com

Please make a note of it, thanks!

Paul-Nunn wrote on 10/26/2020, 8:32 AM

That's how I wound up on this forum, from the Magix website. I was looking for an Acid Pro forum, but the Vegas forum was the option available when I clicked on their Community forum link. Not sure what you mean by Vegas not selling the Acid line of products, for as far as I know, Vegas is software, not a store or software vendor. Magix does not provide a way to contact sales support, so the only way to get help over the weekend is via their forums. I was simply trying to find out if anyone in the community forums noticed that Magix is selling Sound Forge Pro and Vegas Pro Suite upgrades at a discount to its legacy users, but for some odd reason, is not selling Acid Pro Suite upgrades at a discount

vkmast wrote on 10/26/2020, 9:11 AM

https://www.magix.com/us/press/detail/news/acquisition-of-sony-creative-software-products-1/ (09/08/16)

Quote: "From now on, the renowned VEGAS Pro and Movie Studio video editing product lines will be sold by MAGIX under the umbrella brand “VEGAS Creative Software“. The website of the same name, vegascreativesoftware.com, went live just a few days ago. There the company will introduce the long-awaited new version VEGAS Pro 14 on September 20, 2016.

In the music division, the famous new additions Sound Forge, ACID, and SpectraLayers will be added to MAGIX diverse audio portfolio. The software manufacturer is presenting these products together with the long-time best sellers Music Maker, Samplitude, and Sequoia at magix-audio.com."

https://www.vegascreativesoftware.com/us/ :

MAGIX website: https://www.magix.com/us/

https://www.magix.com/int/support/customer-service/ > Purchase consultation contact: Email: infoservice@magix.net

Or https://support2.magix.com/customer/en/request

MAGIX Forum - Your place for news, discussing topics or getting help with MAGIX software: https://www.magix.info/us/audio-forum/acid-product-family (a sub-forum)